IDC (International Data Corporation) Reviews | Glassdoor

IDC (International Data Corporation) Reviews

Updated May 16, 2017
224 reviews

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224 Employee Reviews

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Pros
  • Company is flexible with remote employment and values work/life balance (in 37 reviews)

  • Very flexible work from home program (in 23 reviews)

Cons
  • Organisation is too centrally run, the small P&L focus results in a lack of long term strategy (in 13 reviews)

  • work life balance, managers are not always the best (in 7 reviews)

More Pros and Cons

  1. "Very pleasant, challenging and rewarding place to enjoy a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Management in Framingham, MA
    Current Employee - Sales Management in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDC (International Data Corporation) full-time (More than 5 years)

    Pros

    Company strategy, direction, people, work/life balance

    Cons

    Historically, the IDC compensation model has not been on par with the market. That has been corrected in the past 6-12 months.

    Advice to Management

    Continue the investment and focus on the strategic growth areas.


  2. Helpful (5)

    "Smart people, quality research, flexible work but highly inefficient processes and unnecessary internal battles."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Flexible hours and work location, competitive salaries, good benefits, combination of vacation and sick time into PTO bucket (so, if you don't get sick, you have more vacation time), smart (and many really nice) people, ability to do your job your way (no micro-managing), somewhat entrepreneurial (but not nearly as much as management believes).

    Cons

    Lack of structure, too many competing silos, extremely inefficient processes (and good SOPs are not followed), disconnected management, too much in-fighting/internal competition, some really belligerent and aggressive people who create a toxic/hostile work environment, very limited collaboration, weak global capabilities (in spite of large network of local analysts/resources), annual layoffs (which undermine ability to reach $ goals while also creating an environment where people are afraid of losing their jobs), too many unhappy employees who complain and are overloaded, limited innovation, penny-wise approach to technology so LOTS of things done manually and slowly reactive versus being proactive.

    Advice to Management

    1) Leverage structure and some centralization of lower-level functions to improve efficiency and effectiveness; 2) reduce employee workload (i.e. increase headcount) to improve responsiveness to clients, collaboration, innovation and ensure continued revenue growth potential; 3) fix financial incentives to stop sandbagging/stealing and achieve collaboration needed to succeed in a market which requires matrix (not siloed) intelligence.


  3. Helpful (4)

    "Great place to launch a career, and later to settle into retirement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Framingham, MA
    Former Employee - Vice President in Framingham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IDC (International Data Corporation) full-time (More than 5 years)

    Pros

    Early access to responsibility, business development, and management opportunities.

    Cons

    For a private business, very bottom-line oriented. Often results in employee and research group cuts before full chance to bloom...very quick hook.

    Advice to Management

    Company seen as great place for first 5 years and last 5 years of career. Middle prime years are better spent elsewhere due to salary ceilings and very conservative management nature.


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  5. "If you like to learn, IDC's a good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Manager in Framingham, MA
    Current Employee - Research Manager in Framingham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IDC (International Data Corporation) full-time (More than 5 years)

    Pros

    You learn domain expertise, you learn from your very intelligent colleagues, you learn from leaders in the IT field about current and future technologies. And you are able to use your knowledge in a variety of ways, whether it's through writing documents, creating forecasts, or working on a Tracker service.

    On the personnel side, the benefits are ok -- not great, not terrible. However, most managers/directors/VPs take IDC's work/life balance pretty seriously and support their staff in achieving and maintaining a good balance.

    Managers/directors/VPs also usually take an interest in their employees' career paths, and do what they can to encourage them both to succeed at IDC and to achieve their personal career goals.

    Cons

    Salary isn't on par with the rest of the industry, so you do the same amount of work for less cash.

    If you're in research and not working exclusively on a Tracker, expect to travel, although the amount you travel will vary depending on how much demand there is for you by clients.

    If you're a minority or a woman, don't expect to ever achieve upper echelon status here: it's not going to happen.

    The majority of women working for IDC in its WW HQ are at lower level positions in research or in administrative and support roles. Only in the marketing organization do women have parity with their male counterparts.

    And if you're a minority or immigrant and not East Asian or Central Asian, you're out of luck: in the US, African American employees represent a fraction of a percent of total employees, and other minorities are even less visible except in low level support roles.

    Advice to Management

    Could we please see some diversity in the leadership roles at the highest level?


  6. Helpful (3)

    "Great work-life balance, poor internal structure and communication."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Mateo, CA
    Current Employee - Sales Representative in San Mateo, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at IDC (International Data Corporation) full-time (More than a year)

    Pros

    - Good overall compensation, benefits and work-life balance
    - Products are up to par and needed by the market
    - Friendly colleagues
    - Not cutthroat

    Cons

    - Lack of internal communication and accountability
    - Department decentralization
    - Poor internal regulations- especially in sales organization
    - Zero training
    - Old school

    Advice to Management

    - Need to take an extensive look at sales organization and compensation
    - Old rules and regulations need to be changed
    - Need to work on updating image and market abilities in better ways


  7. Helpful (3)

    "Bureaucratic Company with few job opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Boston, MA
    Current Employee - Program Director in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at IDC (International Data Corporation) full-time (More than 3 years)

    Pros

    Decent salary, flexible work life, stable clients, good brand, smart colleagues

    Cons

    Org is run as P/L and quarterly profit focus. Consequently under investment in training, people and systems

    Advice to Management

    Empower HR to ensure talented folks remain and are offered lateral or upward mobility, rather than quit due to favoritism.


  8. Helpful (2)

    "Great place to work, but hard to figure out how to rise in the organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Framingham, MA
    Current Employee - Analyst in Framingham, MA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at IDC (International Data Corporation) full-time (More than 10 years)

    Pros

    Flexible hours - employees are measured by results rather than facetime or hours worked
    Power to influence major decisions regarding technology strategy
    Good place to become known within an industry
    Interesting travel

    Cons

    Unclear career path - promotions and advancement do happen, but it's not clear how to position yourself properly
    Very numbers driven - although the company is private, it is run strictly based on quarterly profit numbers, which makes it difficult to propose innovations that require an initial investment. Also, the company is divided into numerous P&Ls, which makes it difficult to cooperate or deliver cross-functional projects.
    Management prides itself on openness, but in practice is aloof, distant, and unclear about strategy.
    Very poor communication about layoffs and departures - often you hear about them through the grapevine, which adds to the uncertainty over how people are rewarded and penalized.

    Advice to Management

    Greater transparency and openness in decision-making would be welcome.
    Find a way to give P&Ls more incentive to work together.
    Reduce the focus on quarterly profits, and allow for multi-year business plans.


  9. Helpful (2)

    "Lots of work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Manager in Framingham, MA
    Current Employee - Research Manager in Framingham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IDC (International Data Corporation) full-time (More than 5 years)

    Pros

    Your work schedule is flexible, which means that if you are up to date on your work, you may or may not need to come into the office. Working from home is also a decent option. There are many opportunities to shine, and the work can be challenging and fulfulling in and of itself.

    Cons

    There is often more work than one full time employee can handle, so you end up working late, even when officially there are "early release Fridays" during the summer. It's a similar story with holidays - you get quite a few of them, and a week off between Christmas and New Year's; however, you often end up working during the holidays anyway. While you get as much as 6 weeks of PTO, many employees are constantly maxed out on their PTO accrual and unable to take time off due to the heavy work load.

    Advice to Management

    Hire more people.


  10. "Flexible work schedules/locations; lack of unity/common vision within the organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Very flexible working conditions; very supportive of virtual work environments. Employees typically like the benefits offered - and bonuses can be lucrative.

    Cons

    The company operates as a group of individuals moreso than as a company. There is a fair degree of in-fighting that is not managed actively. The organization tends to operate in consensus mode - which makes decisions very slow; tends to be change averse.

    Advice to Management

    Lack of cohesiveness in senior leadership team is very apparent throughout the organization. This leads to mixed messages, lack of trust between divisions, and a general lack of unity throughout the ranks.


  11. Helpful (1)

    "Stable work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    No opinion of CEO

    Pros

    Great colleagues. Generous PTO and paid holidays. Opportunities to learn new skills. Ability to work from home. Challenging work. Opportunities to participate in focus groups.

    Cons

    Lack of onsite IT support in satellite offices. Don't find value in financially supporting holiday parties or team building. Some managers don't seem to appreciate the support jobs.


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