IDEO Reviews | Glassdoor

IDEO Reviews

Updated May 11, 2017
128 reviews

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128 Employee Reviews

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Pros
Cons
  • Low pay compared to other comparable roles (in 7 reviews)

  • There can be lots of travel, and while you might feel like you're helping the world most days, you could end up on the dog-food project (in 3 reviews)

More Pros and Cons

  1. "Best place I ever worked"

    Star Star Star Star Star
    Former Employee - Human Factors Specialist, Level III in San Francisco, CA
    Former Employee - Human Factors Specialist, Level III in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    collaborative, creative, stimulating environment, top-level talent, mostly ego-free interactions

    Cons

    mid-level management should be more transparent


  2. Helpful (1)

    "Portfolio Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Director in Palo Alto, CA
    Current Employee - Portfolio Director in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEO (More than 10 years)

    Pros

    Opportunity to work on amazing challenges. Flexibility to shape your work and career. Amazing colleagues and culture.

    Cons

    Limited financial upside because of consulting model.

    Advice to Management

    As employees advance in their career, be more proactive about finding ways for them to feel engaged, rewarded and growing.


  3. Helpful (4)

    "Love IDEO for the culture & people. Lack growth opportunities and work-life balance."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Designer in San Francisco, CA
    Current Employee - Lead Designer in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at IDEO full-time (More than 5 years)

    Pros

    - Incredible people
    - Wonderful culture
    - Transparent and accessible leadership
    - Inspiring content/challenges

    Cons

    - Lack of support for upwards mobility
    - Lack of recognition for project leading capabilities as a skillset
    - Challenging work hours
    - Aggressively scoped projects and timelines


  4. Helpful (3)

    "Overall good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in San Francisco, CA
    Former Employee - Software Developer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IDEO full-time (More than a year)

    Pros

    Great people, great environment. Always great food. Work is really interesting. People are the greatest asset. I would recommend working at IDEO to anyone

    Cons

    Hard to gauge progress within the company. Bit of a disconnect with partners. Great at preaching and installing advice into clients, bad internally doing the same.

    Advice to Management

    Review your own process more often. People are the greatest asset to IDEO but sometimes their feelings are the last thought about... I would say prepare for change with inhouse design and modify yourself for it.


  5. Helpful (3)

    "Smart team of people, culture is a little Jonestown"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    No opinion of CEO

    Pros

    Brilliant, curious minds. Easily the most intelligent group of people I've ever worked with.

    Cons

    The culture is rather culty. And the concept of a flat hierarchy can be frustrating when considering next steps in your career.

    Advice to Management

    Have clear and frank conversations about career advancement—not in IDEOspeak, but in a manner that's direct and concise.


  6. Helpful (1)

    "Wonderful people. Impactful challenges."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Interaction Designer in San Francisco, CA
    Current Employee - Principal Interaction Designer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEO full-time (More than 3 years)

    Pros

    Incredibly inspiring people, from designers, to BD and support.
    Great impact through design.
    Interesting projects and ability to pick and partial ability to choice what to work on.
    Great place to learn from the best and grow professionally.

    Cons

    Space is a bit cramped and not very efficient.
    A bit political.


  7. Helpful (1)

    "Designer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at IDEO full-time

    Pros

    Great atmosphere.
    The people that works there is super talented.
    It's flat organization.

    Cons

    No structure or strong vision.
    if you are young and not experience enough, I might get confused.


  8. "Good people, great work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communication Designer in Palo Alto, CA
    Former Employee - Communication Designer in Palo Alto, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Culture, variety of work, people

    Cons

    Slow to get things done internally


  9. Helpful (4)

    "Global IS Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IDEO (More than 10 years)

    Pros

    The people at IDEO are their asset.

    Cons

    The leaders there are there downside

    Advice to Management

    Recognize support as much as you recognize design


  10. Helpful (3)

    "Great place to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Centered Designer in San Francisco, CA
    Former Employee - User Centered Designer in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at IDEO full-time (More than 8 years)

    Pros

    people and projects are amazing

    Cons

    hard to balance a personal life with work life.

    Advice to Management

    Accommodate people with families. Don't burn people out.


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