IDEX Reviews | Glassdoor

IDEX Reviews

Updated October 9, 2017
85 reviews

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2.8
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IDEX Chairman and CEO Andrew K. Silvernail
Andrew K. Silvernail
38 Ratings

85 Employee Reviews

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Pros
  • Very good benefits and fair treatment (in 5 reviews)

  • Great company if you want advance (in 5 reviews)

Cons
  • Work life balance is non-existent (in 5 reviews)

  • Due to the diverse nature of business units and limited corporate org structure personal connections and openness are essential (in 4 reviews)

More Pros and Cons

  1. "Job for comfort, not growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IDEX full-time

    Pros

    Organization allowed employees freedom to self manage time.

    Cons

    Organization attempted to save money by reducing investments in training and staff.


  2. "Driven by.... ?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manufacturing Supervisor in Vancouver, WA
    Former Employee - Manufacturing Supervisor in Vancouver, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IDEX full-time (Less than a year)

    Pros

    Good work life balance. Off shifts are very light. They have a vision of what their future is going to be.

    Cons

    For only 100 people there are like 5 people with the title of Vice President of something or other. None of them have the span of control of an actual VP, including one real piece of work who has only one but he treats everyone around him like they're subordinate dirt.

    Advice to Management

    Don't treat suppliers and employees like expendable consumables. The bonuses you receive aren't worth the distrust and long term damage to the workforce.

  3. "Great Rewards but Ruthless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leader in London, England (UK)
    Former Employee - Leader in London, England (UK)
    Recommends
    Approves of CEO

    I worked at IDEX full-time (More than 10 years)

    Pros

    Rewards package for Senior Management and above outstanding.
    Laser focused
    Opportunity to develop yourself if you show promise

    Cons

    Ruthless. You can be a hero one day and a casualty of cost saving the next. You're just" a number" no matter what you're told.
    Company sets out stall "not to lose".... never to win. Very risk adverse.
    Work Life Balance challenging.
    US Based BU's carry very little understanding of other non-US local cultures.

    Advice to Management

    The share price is going in the right direction. Keep doing what you do.


  4. "Never a dull moment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDEX full-time

    Pros

    Knight is always striving to improve itself and products and grow people. It is a fast paced environment and rewarding. Great benefits and people. You can prosper here if you are flexible and hard working.

    Cons

    If you are not flexible and hard working, the days are long and hard. It is all about your perspective.


  5. "Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vadodara (India)
    Current Employee - Anonymous Employee in Vadodara (India)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IDEX full-time (More than a year)

    Pros

    I can't remember any pros

    Cons

    It's a big no no for career growth


  6. Helpful (1)

    "Low trust environment-hires outside first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IDEX full-time

    Pros

    Autonomy in many areas, IF your team performs it receives little attention or micromanagement allowing people to do what they do best with little intervention

    Cons

    Incredibly low trust environment, levels which prevent smooth communication flows and two distinct tiers those informed and those outside the know, significantly high turnover at the General Manager and group leader levels, always hire from outside for key roles versus taking risks on people and promoting from within, money matters most no matter the situation layoffs are an annual strategy as people are viewed as levers for cost reduction versus assets which should be protected and laid off only as last resort

    Advice to Management

    Get closer to the businesses to know what is working and what isn't, stop 8020 except in specific places or cases, it has not worked except to make IDEX a terrible place to work in many instances, Reduce layers or hierarchy and communicate to people at all levels, stop doing layoffs as an annual event we will never have a trusting environment when this is acceptable practice every year it shows laziness, poor planning and a total disregard for employees who put their all into working hard every day for the company


  7. Helpful (1)

    "Management position"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It looked like a great company to apply to.

    Cons

    HR scheduled an interview time to call. However, when that time came - they didn't call. Very unprofessional. I would never do that to them.

    Advice to Management

    Impressions count both ways

  8. "Customer Service Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IDEX full-time

    Pros

    the recruiter told me that the hourly rate is $30 and $25 per hour for the training.

    Cons

    Don't know if it's legit. I am under the recruitment process. Do I really need to pay the $191 shipping fee of the equipment that'll be installed at my HOL (home office location)?

    IDEX Response

    May 25, 2017 – Director Global Talent Acquisition

    This is not legitimate. We were notified by several people that a job was posted using our company information on Outsourcely.com. We filed a report with the FBI today to investigate. If you send... More


  9. "Any title it's all the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDEX full-time

    Pros

    Nothing that I can think of

    Cons

    Liar liar liars Shareholders watch out.

    Advice to Management

    Silvernail fire all your top management and start listening to the little people.


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Customer Service Representative in Elmhurst, IL
    Former Employee - Technical Customer Service Representative in Elmhurst, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDEX (More than a year)

    Pros

    Great company if you want advance.

    Cons

    Moving Fitzpatrick to Waterloo Canada.


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