IDEXX Laboratories Reviews | Glassdoor

IDEXX Laboratories Reviews

Updated October 15, 2018
480 reviews

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3.3
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IDEXX Laboratories Chairman, President, and CEO Jon Ayers
Jon Ayers
270 Ratings

480 Employee Reviews

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Pros
  • "Lots of teamwork, good pay, good benefits, monthly meals, understanding of needs" (in 34 reviews)

  • "Great benefits, strong employee centric culture, strong financial base" (in 30 reviews)

Cons
More Pros and Cons

  1. "Veterinary Diagnostic Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Diagnostic Consultant in Chicago, IL
    Current Employee - Veterinary Diagnostic Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time (More than a year)

    Pros

    Collaborative sales & support process
    Innovation with best in class products and services
    High income earning potential
    Challenging and rewarding work environment
    Great benefits, 401K, employee stock purchase plan, and salary
    Always something to sell

    Cons

    Bleak outlook towards advancement opportunity
    Slow approval process for proposals
    Lose a lot of business to price
    Contractual based model so when you lose business it can be 5-8 years to gain it back, hurst compensation
    High pressure quarterly goals with little support
    Small saturated territories, only getting smaller
    Small salary increases, rely on quarterly commission

    Advice to Management

    Provide clear path for advancement for top talent


  2. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant
    Doesn't Recommend

    I worked at IDEXX Laboratories full-time (More than a year)

    Pros

    Great Pay, Company Vehicle, Great Benefits.

    Cons

    Highly unreasonable expectations, thus the turnover they are famous for. Work/Life Balance is impossible at IDEXX.

  3. "HT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grafton, MA
    Former Employee - Anonymous Employee in Grafton, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IDEXX Laboratories full-time (Less than a year)

    Pros

    Good pay, some nice people

    Cons

    Bad management , anyone with leadership is useless and rude

    Advice to Management

    Look into why histology is always hiring...


  4. "Horrible Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parasitology Medical Lab Tech in Glen Burnie, MD
    Former Employee - Parasitology Medical Lab Tech in Glen Burnie, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IDEXX Laboratories full-time (More than a year)

    Pros

    Decent pay
    Opportunity for overtime- even though it’s force
    Great Benefits and 401k
    Some people was wonderful to work with

    Cons

    Management is horrible- they have their favorites and are not involved in the day to day operations. They tell you they value quality over quantity but truth is it is all a numbers game and to make turn around time. They work you to death and expect for you to be happy. They promote people that tally on others. Turn around time is horrible- the most someone stay is a 1 year.

    Advice to Management

    Corporate needs to reevaluate management


  5. "Decent place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IDEXX Laboratories full-time

    Pros

    Helpful and team oriented coworkers.

    Cons

    Needs better upper management involvement.


  6. "Idexx Totowa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Technician in Totowa, NJ
    Current Employee - Lab Technician in Totowa, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time (More than 3 years)

    Pros

    Great place to work. Supportive Management staff all the way up. A huge focus on quality results and very customer focused.

    Cons

    None....great place to work compared to the clinic.

    Advice to Management

    Keep doing what you are doing.


  7. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time

    Pros

    Great benefits, strong employee centric culture, strong financial base

    Cons

    Growing fast and not always keeping up with its own growth. Wants to be nimble but has heavy beaucracy in certain areas - HR, IT

    Advice to Management

    Don’t lose sight of the front line staff’s role in the success of the company.

  8. Helpful (2)

    "Good on Paper, Horrible place to Actually Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Laboratory Technician in Totowa, NJ
    Current Employee - Medical Laboratory Technician in Totowa, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IDEXX Laboratories full-time (More than 3 years)

    Pros

    401K
    PTO days
    Benefits are the reason people last as long

    Cons

    No Work To Life Balence
    Management has no leadership Experience
    Do not Value their employees
    Compensation remains stagnant
    You feel like a factory worker

    Advice to Management

    Advance your employees based on time and merit not for tattling on other employees


  9. "Awesome place to be at.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scientist in Westbrook, ME
    Current Employee - Scientist in Westbrook, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time (More than a year)

    Pros

    Great pay, people and benifits, flexible schedule, great facilities, truly care about employees.

    Cons

    If you have no PhD moving beyond a certain level is not easy although there are people that get it. Other than that IDEXX is a very goos place to work for.

    Advice to Management

    Add more diversity to the company.


  10. "Better than working in practice!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time

    Pros

    Great schedule, perks, and education

    Cons

    Often inconsistent training and info


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