IDEXX Laboratories Reviews | Glassdoor

IDEXX Laboratories Reviews

Updated February 13, 2017
59 reviews

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3.0
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IDEXX Laboratories Chairman, President, and CEO Jon Ayers
Jon Ayers
29 Ratings

59 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Inside Sales Position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Westbrook, ME
    Current Employee - Inside Sales in Westbrook, ME
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IDEXX Laboratories full-time (Less than a year)

    Pros

    Health Benefits, Employee Stock Program

    Cons

    Lack of transparency from management

    Advice to Management

    Communicate More


  2. Helpful (9)

    "50 & out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at IDEXX Laboratories full-time

    Pros

    Dynamic growing company. Lots of new products. New facilities and great food. Free coffee. 2 volunteer days.

    Cons

    Plan to leave the company if you are in your fifties. Some departments have been laying off people over age 50 to make room for millenials. No job security. Senior employees are viewed as burdens. Unions are coming in to help us with this and the pay. Some areas get a lot of attention by the executives. Other areas are not valued at all.

    Advice to Management

    Stop driving out people because of their age. All employees want to feel valued and developed.


  3. "Veterinary Diagnostic Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time

    Pros

    If you love working with veterinarians and animals, this is a great position.

    Cons

    High call volumes, tough work life balance.


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  5. Helpful (1)

    "Fulltime lab tech"

    Star Star Star Star Star
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great learning opportunities, fun staff

    Cons

    Terrible management, tough shifts sometimes


  6. Helpful (1)

    "Research and Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Specialist in Westbrook, ME
    Former Employee - Production Specialist in Westbrook, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDEXX Laboratories (More than 3 years)

    Pros

    Great benefit package. Lots of parking. Variety of food venues, my favorite was the Bistro with just enough seating and food that I would buy sometimes.

    Cons

    Lack of proper materials for research and development purposes. Not enough Snow Emergency days, not everyone has a four wheel drive, and some people do not drive well in the winter.

    Advice to Management

    Listen to the hourly paid employees a lot more. Hire people instead of using temporary employees, they are not eligible for unemployment when they get laid-off.


  7. Helpful (2)

    "Lab tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    It's a veterinary diagnostic lab that is reliable.

    Cons

    Very low pay for all the work you have to do. There's really no opportunity to advance to a higher position. IDEXX was constantly buying smaller companies and neglecting to take care of their current employees.


  8. Helpful (1)

    "Turned into a call center"

    Star Star Star Star Star
    Former Employee - Inside Sales in Westbrook, ME
    Former Employee - Inside Sales in Westbrook, ME
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at IDEXX Laboratories full-time (More than a year)

    Pros

    Innovative company, good work/life balance

    Cons

    Black hole with little room to grow or advance career


  9. Helpful (7)

    "Lab Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Technician in Irvine, CA
    Current Employee - Lab Technician in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time

    Pros

    Fast growing company. The stock has never been higher. Great benefits. All the night supervisors are helpful. They help their departments except the processing supervisor. Great lab tech jobs. Take advantage when cross training. It will help you in the future. Best place to get all the experience. Take advantage!

    Cons

    Mostly graveyard shift but pay is great and so are the tech jobs. Stay away from processing department though. The processing supervisor has no clue how to run the department. Very dis functional. Cannot solve simple problems. Does not help team. Consistently unreliable.

    Advice to Management

    Continue trying to help employees . Try to keep departments staffed to sustain workflow. Keep employees informed.
    Replace processing supervisor. Very unreliable. Continues to disappoint. When techs have questions or problems with specimens, all techs rather go to the processors instead of the supervisor. If processing continues to suffer, so will the whole lab. Remove source of problem. Hear our problems and concerns.


  10. Helpful (5)

    "Veterinary Diagnostic Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Chicago, IL
    Former Employee - Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IDEXX Laboratories full-time (More than 5 years)

    Pros

    Big company in Veterinary Diagnostic space, everyone knows. Good benefits and commission.

    Cons

    Goals are too high for market. Typical what have you done for me lately atmosphere. Work life balance is bad, you can work round the clock if you let yourself.


  11. Helpful (5)

    "Location, location, location!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at IDEXX Laboratories full-time (More than 10 years)

    Pros

    If you work for a good manager, they can help shield you from from some of the crazy. If not, best of luck.

    Cons

    Most of the compensation money is being funneled to upper management. Mid-level employees and below get 3% raises on average, 5% bonuses.

    Advice to Management

    Start thinking about employee retention. What are YOU doing to make IDEXX a great place to work? And stop pegging raises to "industry standards." IDEXX is supposed to be exceptional - start acting like it.



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