IDEXX Laboratories Reviews | Glassdoor

IDEXX Laboratories Reviews

Updated August 18, 2017
399 reviews

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399 Employee Reviews

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Pros
  • good benefits and personal use of company car (in 29 reviews)

  • Such a positive, beautiful, wellness-centric work environment (in 25 reviews)

Cons
  • Bad work life balance as working from home not recommended (in 18 reviews)

  • Upper management is compensated very well (in 22 reviews)

More Pros and Cons

  1. Helpful (2)

    "Severely dysfunctional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Sales Representative in Westbrook, ME
    Current Employee - Software Sales Representative in Westbrook, ME
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IDEXX Laboratories full-time (More than a year)

    Pros

    Company has the top overall market share in most major facets of the veterinary industry.

    Cons

    Purely stock driven. No visible reinvestment, terrible management as far up the ladder as I can see. Minimal respect for the businesses that we serve. I have been extremely successful but that has come with working far outside of my stated job duties. Reputation has gone significantly downhill over the past 5 years. Company is aware that they are one of few major employers in area- allow that to take advantage of employees.

    Advice to Management

    Greed can only get you so far moving forward. Treat your employees and veterinary businesses with respect.


  2. Helpful (1)

    "IDEXX BioResearch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Energetic Sales Team
    Great technologies and service
    Loads of travel

    Cons

    Senior Management is disorganized
    Lack of marketing support and experience
    Meetings for the sake of meetings

    Advice to Management

    Engage the organization . Make time for people and make less excuses.

  3. Helpful (1)

    "Unprofessional Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at IDEXX Laboratories full-time

    Pros

    Nice co-workers, interesting work-know you are helping animals

    Cons

    Management....bad-all the way from bench supervisor right up to HR

    Advice to Management

    Read a book/take a course on how to be good managers and supervisors. You get good employees that are treated rude and unprofessional and they leave.....get it?? HR should look at the management a little closer.


  4. Helpful (2)

    "Great company doing great work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westbrook, ME
    Former Employee - Anonymous Employee in Westbrook, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDEXX Laboratories full-time (More than 5 years)

    Pros

    Growing company, great coworkers, company values/mission were easy to get behind. Felt like I could get behind the products and the benefits they provided to the marketplace. Maine is a great place to live and work.

    Cons

    Can be an intense environment.

    Advice to Management

    Salaries could be more competitive.


  5. Helpful (4)

    "The worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worthington, OH
    Former Employee - Anonymous Employee in Worthington, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at IDEXX Laboratories full-time (More than a year)

    Pros

    The only good thing about working at Idexx is that they pay pretty well. But be prepared to give up your entire social life.

    Cons

    They do not care about employees one bit. They can't keep a full staff because no one wants to be there. They used to be so lenient about the dress code but that's over. They've taken away everything that used to be good about the job. Please do not get sucked in.

    Advice to Management

    Stop worrying about standardization so much. It really sucks actually.


  6. "The career I've been looking for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Consultant
    Current Employee - Customer Support Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time (More than 3 years)

    Pros

    Hard work is rewarded with opportunity, great recognition and acknowledgement from management and supervisors, latitude to work independently. This career can be as much as you invest in it. GREAT benefits, decently flexible schedule, good pay with EXCELLENT annual bonuses and performance-based raises.

    Cons

    Workload can get intensive, resistance from lab staff and management can be a major challenge.

    Advice to Management

    Stop accepting chronic excuses from the lab side and start asking for concrete solutions.


  7. "Great place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement in Westbrook, ME
    Current Employee - Procurement in Westbrook, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time (More than a year)

    Pros

    The culture is great and really allows you to be your own entrepreneur, we have great benefits and the job security is great.

    Cons

    It's in Maine, hard to get in, everything is a fire drill, parking is horrible, salary could be higher, traveling out of Portland is miserable

    Advice to Management

    We are growing fast and not hiring enough

  8. Helpful (3)

    "Mlt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mlt in Norcross, GA
    Current Employee - Mlt in Norcross, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IDEXX Laboratories full-time (Less than a year)

    Pros

    Good way to get entry level experience

    Cons

    Training is spotty. Morale low. Horrible wor/life balance. Management plays favortism & can mistreat employees at times freely. Understaffed. Overworked techs for not enough pay. Stay here only if you can't do better elsewhere.

    Advice to Management

    Pay more. Hire more bodies to relieve undue stress on techs to promote better work environment & less turn over. You lose your best techs due to lack of proper pay and failing to cross train. Treat the employees as well as your clients and it'd actually be a GREAT place to work.


  9. Helpful (1)

    "processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IDEXX Laboratories full-time

    Pros

    good pay and benefits.

    Cons

    bad management for idexx employees


  10. Helpful (2)

    "Leaders in animal healthcare through investing in innovation & top talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Los Angeles, CA
    Current Employee - Sales Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time (More than 3 years)

    Pros

    Top products and services in veterinarian industry
    Value culture by products sold & people they serve
    Innovation leaders making it a great place for sales people
    Great training but you must be a continuous learner to perform.

    Cons

    Challenging environment with fierce competition
    Team selling sometimes requires you to rely on others performance
    Huge list of products and complex technical sales
    Lots of busy work on top of the typical sales process

    Advice to Management

    Simplify and try to eliminate the administrative work to allow sales people to focus on selling.


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