IDS (International Decision Systems) Reviews | Glassdoor

IDS (International Decision Systems) Reviews

Updated Jan 29, 2019

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Found 58 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
47%
Approve of CEO
David Hamilton
2 Ratings
Pros
  • "Good Working Environment, Good Facilities, Learning environment(in 6 reviews)

  • "(in 5 reviews)

Cons
  • "The executive team all have an ownership stake in the company now and it's all about the return on THEIR investments(in 4 reviews)

  • "There is not yet a 401k match but I know that this has been in the works for awhile(in 4 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDS (International Decision Systems) full-time

    Pros

    Great daily work environment and company culture.

    Cons

    Nothing major, great place to work.

    IDS (International Decision Systems)2017-03-14
  2. Helpful (3)

    "IDS gives software companies a bad name - Customers and Employees don't matter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Executive In Minneapolis, MN in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDS (International Decision Systems) full-time

    Pros

    Aging but sticky customer base

    Cons

    No work life balance, no training, micro management by executive team. Customers and employees are viewed by executive team as a necessary evil.

    Advice to Management

    Management will not consider advice of customers or employees

    IDS (International Decision Systems)2019-01-29
  3. Helpful (4)

    "terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDS (International Decision Systems) full-time

    Pros

    the only good thing about this place are a handful of original hardworking non-management employees

    Cons

    a company that is only interested in stripping all the profits out to hand over to a small group of shareholders

    Advice to Management

    there is no management

    IDS (International Decision Systems)2018-01-16
  4. Helpful (2)

    "I would avoid it..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at IDS (International Decision Systems) full-time for more than 3 years

    Pros

    Great people and compensation plus decent benefits.

    Cons

    Unreasonable hours, process and meeting driven to the point of stalling progress forward, and uncomfortable tension among leadership. I continue to hear from former coworkers that the environment is getting worse and most have jumped ship.

    Advice to Management

    Try to remain professional and treat each other with respect. Don't call a meeting unless you have an agenda and clear expectation of what needs to be accomplished. Remember your employees have lives and having conference calls at all hours of the day and night is unreasonable.

    IDS (International Decision Systems)2017-12-07
  5. Helpful (4)

    "Avoid at all cost - 1 star is too generous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IDS (International Decision Systems) full-time for more than 3 years

    Pros

    Good client base and software offering.

    Cons

    IDS is an extremely toxic environment where only a select few have input on anything. There is no trust in their people to do anything. The executive team all have an ownership stake in the company now and it's all about the return on THEIR investments. Staff is mistreated and overworked to make a buck and the clients see this too. IDS does not have the ability to sustain a revenue stream into the future as the competition...

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    Advice to Management

    There needs to be a major cultural shift in the company in order to survive. Start caring about your customers and your people first, then everything else can begin to fall into place. All stakeholders in the company should not be involved with the customers and put together a long-term plan. Right now there is nothing.

    IDS (International Decision Systems)2017-11-01
  6. Helpful (4)

    "Avoid this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Professional Services in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDS (International Decision Systems) full-time for more than 10 years

    Pros

    Other than great customers and some very loyal, long-term support and development staff, there are no pro's to working at IDS.

    Cons

    I think a one star rating is too high. As a former employee with more than ten years I know of what I speak. I joined IDS when it was DSI and loved my initial years. DSI/IDS had great customers, good market share and the desire to offer the best solutions current and new customers. Today? IDS couldn't care less about either their employees or their customer base. Management isn't the slightest bit concerned...

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    Advice to Management

    Sell to someone who cares.

    IDS (International Decision Systems)2017-10-16
  7. Helpful (8)

    "Isn't the company it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDS (International Decision Systems)

    Pros

    Small company with global presence Lots of opportunity to work with other departments Employees are a great team to work with

    Cons

    For many years company was a revolving door for leadership - still shows today Little opportunity to advance in the company Company does anything to make a sale Little regard for employee satisfaction

    IDS (International Decision Systems)2017-03-07
  8. Helpful (8)

    "Long slow decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDS (International Decision Systems) full-time

    Pros

    There are some excellent employees and a lot of loyalty among a group that has been together for 10, 15, or more years. There is also a lot of flexibility related to work hours and working from home. Unfortunately this flexibility is more due to the lack of HR policy or any workforce management process, than it is any identifiable employee-centered policies.

    Cons

    There are no new customers coming in the door (when is the last time a new customer has signed on to use IDS products?) so the company focus is to look for new ways to pull revenue out of the same old shrinking customer base. This is a recipe for a long slow decline. Just ask any of those 10-20 year veterans and they'll tell you how big and dynamic the company used to be. The executive team spends much of their day attending...

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    Advice to Management

    A business model centered on lowering costs and farming the same customers in hopes they continue to resist change (and competitors) will continue the long slow decline. Focus on strategy and finding ways to grow the customer base (perhaps by developing new products, not just upgrades to existing ones).

    IDS (International Decision Systems)2016-12-19
  9. Helpful (1)

    "Having Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDS (International Decision Systems) full-time for more than 3 years

    Pros

    The employees. I stay for my co-workers. Even though we are crazy busy, we are having fun most days Salary is great for those employees that have strong work ethic.

    Cons

    More employee are needed to sustain the growth and needs of the business. Team members (certain teams) are stretched way to thin.

    Advice to Management

    I cant think of any, maybe try and be available in the office more.

    IDS (International Decision Systems)2016-11-29
  10. Helpful (9)

    "Tale of Two Companies (Avoid if you can...)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at IDS (International Decision Systems) full-time for more than 3 years

    Pros

    IDS is the tale of two companies: A market leader that offers a stellar product currently unmatched by any competitors, one that is starting to make better decisions that will keep IDS on the upswing for some time to come, AND a company that doesn't know how to address an increasing morale issue, high-turnover, and an age gap that keeps knowledge in silos. I think they are starting to make better business decisions...

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    Cons

    Where to begin... Moving #11 first because I think it is important. 11) Last but not least, they are using outdated software and creating a lot of Technical Debt. This is a problem and will bite them in the butt soon! 1) there is no training at all, none. The company develops and supports a leasing software. So you might expect there to be both Leasing training (for those that don't have a leasing or financial...

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    Advice to Management

    Take the time to address the morale issue. Actually look at the problem and work with employees to make solutions. Stop caring only about the customers. Stand up for your product. When it needs work, or it needs X to be fixed, listen to the developers and take their advice (for example, releasing 1 major release in a year where there is more risk of putting too much in vs. releasing 2 major releases and splitting...

    Show More
    IDS (International Decision Systems)2016-11-21
Found 58 reviews