IDT Retail Account Manager Reviews | Glassdoor

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IDT Retail Account Manager Reviews

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Found 4 reviews

1.1
StarStarStarStarStar
1%
Recommend to a Friend
0%
Approve of CEO
Samuel Jonas
2 Ratings
  1. "RAM support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Accounts Manager in Lawrenceville, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IDT for more than 2 years

    Pros

    flexible schedule many different projects to work on

    Cons

    low pay, could do better.

    Advice to Management

    care more about your employees.

    IDT2015-08-20
  2. Helpful (2)

    "A company with no structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Account Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IDT full-time for more than 2 years

    Pros

    Vacations days in the beginning of the year to use as needed

    Cons

    Don't pay car allowance, mileage or any expenses, you use your own car. Overwork the employees, no advancement or pay increases. You have to do the sales, installations, customer services, collect money from the customers, do the deposits to the bank. You are totally responsible for that money, if you lose it you have to pay for it. Commissions are miserable. A big Company with Poor Management Skills. The management...

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    Advice to Management

    Managers should go back to school and take a few course on Leadership and Management. They need to understand themselves as a leader, understand leadership styles and the effect they have on people Use feedback and self-review to enhance their leadership skills, work on their communication skills and ability to align their team with organisation’s goals and vision. Learn solid techniques for organising and implementing...

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    IDT2019-03-06

    IDT Response

    April 16, 2019Director of Talent Acquisition, Development, and Retention

    Our leadership team takes your review seriously and we acknowledge that we ask a lot of our Retail Account Management (RAM) team. IDT appreciates all of the hard work that goes into making our sales organization such a success. We do require the RAM team to complete varied tasks that ...

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  3. Helpful (2)

    "Retail Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Account Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IDT full-time for more than 2 years

    Pros

    Company has good benefit package including vacation, health insurance and 410k programs.

    Cons

    The management team is so out of touch with employees. Lack of innovative style of management. All about the numbers and productivities. Spoke much about teamwork but short of execution. Not much investment in team building or training for employees. High revolving door policy.

    Advice to Management

    Getting in touch with new management style of investing in emotional intelligence and human factors. Upper management use old style of management of carrots and sticks.

    IDT2016-12-07

    IDT Response

    March 23, 2017Director of Talent Acquisition, Development, and Retention

    Thank you for your honest feedback! There are ongoing improvement projects for our talent management methodology including 360 feedback, emotional intelligence training, investing in employee development, and providing more channels for open and consistent feedback for managers, ...

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  4. Helpful (1)

    "Retail Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Accounts Manager in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at IDT for more than a year

    Pros

    Great Company with Great Benefits

    Cons

    Lack of advertisement to increase sales.

    Advice to Management

    increase communication and motivation to employees.

    IDT2015-07-15

    IDT Response

    March 23, 2017Director of Talent Acquisition, Development, and Retention

    You took the time to let us know and we appreciate that! Agreed on being great with great benefits but increasing communication and engagement, that's something that we are paying close attention to and working on. We are working on go to market strategy, including advertisements. ...

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Found 4 reviews