IFDS Reviews in Basildon, East of England, England | Glassdoor

IFDS Basildon Reviews

Updated July 10, 2017
12 reviews

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Basildon, East of England, England (UK)

3.0
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Katherine MacMillan
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12 Employee Reviews

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Pros
Cons
  • Senior management is pretty poor with some disastrous decisions being made in the UK in recent years which have wiped out any profits (in 20 reviews)

  • work life balance struggle and a lot of backbiting (in 9 reviews)

More Pros and Cons

  1. "Not very good !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Basildon, East of England, England (UK)
    Former Employee - Various in Basildon, East of England, England (UK)
    Doesn't Recommend
    No opinion of CEO

    I worked at IFDS full-time (More than 10 years)

    Pros

    Worked there for around 16 years, most of which were good, with long standing management, who mostly knew what they were doing and how to motivate staff, although the pay was not brilliant.

    Cons

    There is a massive disparity in pay scales between different section within the company. It's also now more about bums in seats rather than having the correct people in right jobs.

    Advice to Management

    Make sure the right people are in the right jobs, to ensure a smooth running business with less FTE


  2. Helpful (3)

    "Terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Basildon, East of England, England (UK)
    Former Employee - Supervisor in Basildon, East of England, England (UK)
    Doesn't Recommend

    I worked at IFDS (More than a year)

    Pros

    Excellent for the youngest that need to get experience.

    Cons

    Salary terrible
    No commitment from staff
    No commitment from management
    So if you are one of these people that likes to work hard for a living you will be the only one and all the work will be thrown at you with no thanks.

    Advice to Management

    Work out who your best staff are and promote and pay them.
    You need to be careful how you treat people as some will move on and later be in a position pull being a client.

  3. "Same as anywhere else to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Basildon, East of England, England (UK)
    Current Employee - Manager in Basildon, East of England, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible and interesting work. Always lots going good on and nothing stands still for long

    Cons

    In office politics within departments but show me a large office that doesn't have this


  4. "IFDS in UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Basildon, East of England, England (UK)
    Current Employee - Senior Manager in Basildon, East of England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Not Dull, generally helpful people

    Cons

    Silo'd, weak on financial management and governance of development teams

    Advice to Management

    Focus on Client Delivery


  5. "Not Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Analyst in Basildon, East of England, England (UK)
    Former Employee - Human Resources Analyst in Basildon, East of England, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IFDS full-time (More than 5 years)

    Pros

    Nice offices and a fairly relaxed working environment. Nice onsite restaurant.

    Cons

    Salaries not brilliant but it's not in London so to be expected. Progression around the business areas is difficult.


  6. Helpful (1)

    "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Policy Servicing Administrator in Basildon, East of England, England (UK)
    Current Employee - Policy Servicing Administrator in Basildon, East of England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IFDS full-time (More than a year)

    Pros

    Good company to start with provided your are in the right team

    Cons

    Salary doesn't reflect responsibility and surely needs improvement

    Advice to Management

    Give employees good salary to stem the rate of employee turnover

    IFDS Response

    Apr 24, 2015 – Head of Resource Managament

    Thank you for taking the time to review us and for your comments. We take all feedback on board and is always gratefully received. It is worth noting that we do benchmark our salaries with other... More


  7. Helpful (1)

    "Very happy with my experience so far at IFDS - Those I have worked with are extremely suportive of my profesional growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Dealing Senior Associate in Basildon, East of England, England (UK)
    Current Employee - Technical Dealing Senior Associate in Basildon, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IFDS full-time (More than a year)

    Pros

    Excellent development within the right teams - Eager to progress those who wan't it.

    Cons

    Pay does not reflect employed role - can be justified by location.

    Advice to Management

    Happy with management - No issues.

  8. Helpful (1)

    "From Baby to adult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk & Control Manager in Basildon, East of England, England (UK)
    Former Employee - Risk & Control Manager in Basildon, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IFDS full-time (More than 10 years)

    Pros

    oh it is so busy and fulfilling.....I have met and maintained so many beautiful friends and guess what passed all my exams first time around which was a huge boost for me.........Loved finding new things to challenge and support This list is endless......Was so proud to recieve my employee of the quarter awards even knowing I could not have done that without huge support from Management,training,support from IT and my dedicated staff

    Cons

    There will always be challenges, the Company growth,the new systems introduced,the huge learning curve involved with each new Company serviced,the huge support with outsourcing and always ensuring that if there are any problems that they are corrected to avoid any breaches of service level agreements and more importantly ensuring all staff are aware of the rules that conduct our business

    Advice to Management

    I know that the current working conditions will make it hard for any senior management to handle.....I wish you well with what you have always been so good atxx


  9. Helpful (1)

    "Great place to work and I gathered a wealth of experience and knowledge."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Administrator in Basildon, East of England, England (UK)
    Former Employee - Senior Administrator in Basildon, East of England, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IFDS full-time (More than 3 years)

    Pros

    Management and colleagues were very pleasant to work with and as long as you work hard and show potential, there are opportunities for you to progress within the company. The management team I worked for showed a high interest in personal development; training was always provided and qualifications available to work towards.

    Cons

    Depending on which team/project you work for, the work life balance could sometimes be difficult with varying amounts of overtime required however, it did seem to be appreciated.

    Advice to Management

    Overall, I fully enjoyed my experience working at IFDS. I could only suggest adding more of a focus to projects that aren't doing so well, in a bid to ease the strain on staff that are working a high amount of overtime to keep it going.


  10. Helpful (4)

    "Great company let down by certain deptartments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Support Analyst in Basildon, East of England, England (UK)
    Former Employee - Desktop Support Analyst in Basildon, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IFDS full-time (More than a year)

    Pros

    IFDS itself is doing fantastic. There are some real opportunities within this company. CEO level staff are friendly and approachable.

    Cons

    The dept I work in is absolutely terrible. We've gone through so many staff in the last 2 years due to poor management. Very unfriendly, hostile atmosphere at the moment., managers are not approachable at all.

    Advice to Management

    Look into IT user support. Especially the number of staff that have left Desktop support over the last 18 months, then ask yourself why?

    Sit down with current staff within IT User support and ask them about it.


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