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IHG Hotels and Resorts

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IHG Hotels and Resorts

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IHG Hotels and Resorts Reviews

Updated Oct 2, 2023

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Found 4,215 of over 5K reviews
74% Recommend to a Friend
IHG Hotels and Resorts Chief Executive Officer Elie Maalouf
89% Approve of CEO

Found 4,005 of over 5K reviews

Recommend to a Friend
Approve of CEO
IHG Hotels and Resorts Chief Executive Officer Elie Maalouf
Elie Maalouf
53 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "They have great benefits and many of the positions are union(in 230 reviews)
  • "Great people and that is what makes ihg great(in 200 reviews)
  • "Great culture and possibility for growth(in 133 reviews)
  • "Work life balance is good(in 130 reviews)
  • "Staff are friendly and helpful(in 76 reviews)
  • "Poor management and under stress most days(in 161 reviews)
  • "low salary and far from my home(in 128 reviews)
  • "1) Low pay rate compared to the industry standards in my area (for my specific property).(in 113 reviews)
  • "Long hours when season is busy but when business is slow you're definitely not getting any at all.(in 81 reviews)
  • "managers have a problem with be called on the weekends to help solve guests issues.(in 61 reviews)

Ratings by Demographics

This rating reflects the overall rating of IHG Hotels and Resorts and is not affected by filters.

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    1. 5.0
      Aug 14, 2023
      Former Employee, less than 1 year
      Switzerland, SC
      CEO Approval
      Business Outlook


      caring, responsible company I appreciate a lot


      it was hard to reach out to managers also location is cons

      1. 5.0
        Sep 28, 2023
        Loss Prevention Supervisor
        Current Employee
        CEO Approval
        Business Outlook


        Great company and Great Colleagues. One team One dream mentality.


        No cons honestly in the grand scheme of things this is a great place to work. We all have complaints about work but none worth mentioning here that you won't find every where else.

      2. Join the IHG Hotels and Resorts team
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      Viewing 1 - 10 of 4,005 Reviews

      IHG Hotels and Resorts Reviews FAQs

      IHG Hotels and Resorts has an overall rating of 4.0 out of 5, based on over 4,705 reviews left anonymously by employees. 74% of employees would recommend working at IHG Hotels and Resorts to a friend and 67% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, IHG Hotels and Resorts employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IHG Hotels and Resorts. This rating has been stable over the past 12 months.

      74% of IHG Hotels and Resorts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IHG Hotels and Resorts 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at IHG Hotels and Resorts to be culture, career development, benefits and the cons to be work life balance, management, compensation.

      Popular Careers with IHG Hotels and Resorts Job Seekers


      Popular Conversations

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Quality Assurance Associate

      If employers are shopping cheap, should we just apply for roles that we're less qualified for?


      Quality Assurance Associate

      I had an interview late August, sent a thank you the same day, followed up when they said they would get back to me, and then again a week later and I got no response. I gave up and they just sent me an email saying the position was on hold and they hoped to have an update at the end of the week. I'd still like to see what they might offer me so what could I say in response?



      Have you ever been asked by a recruiter to sign an nda before they can speak to you about a job they're recruiting you for? Mind you they reached out to me

      1 Comment

      Glassdoor has 4,705 IHG Hotels and Resorts reviews submitted anonymously by IHG Hotels and Resorts employees. Read employee reviews and ratings on Glassdoor to decide if IHG Hotels and Resorts is right for you.