IHG Hotels and Resorts Reviews
Updated May 6, 2021
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Approve of CEO
Keith Barr
704 Ratings
Pros
"Consider employee work-life balance" (in 164 reviews)
"Option to choose work Environment" (in 117 reviews)
Cons
"Front desk job is long hours spent standing still" (in 58 reviews)
"Considerably Low pay compared to similar roles elsewhere" (in 42 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of IHG Hotels and Resorts and is not affected by filters.
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- Former Employee, less than 1 year★★★★★Featured Review
Pros
Diverse global workforce. IHG really cares about their employees, doing the right thing and the environment. Great company to work for.
Cons
Hit hard by COVID19. Hopefully IHG will be able to rehire a lot of their workforce as the world gets back to normal and people start to travel for business and pleasure.
- Former Employee, more than 3 years★★★★★
Pros
meeting new people and great opportunities
Cons
hospitality field handling new personalities each day
- Former Employee, less than 1 year★★★★★
Pros
I guess a lack of micromanagement?
Cons
This was probably unique to my hiring manger/ the GM, but I was not trained on company protocol or policy. I had no idea what was expected of me in event of emergency or inclimate weather, and I didn't know where to locate this information. I don't think other employees at the location knew either.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Some good people trying to work together
Cons
Some not so good people working to their own agenda
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Wonderful diversity and opportunities to work with many cultures
Cons
Tough business after Covid-19 impact
- Former Employee, less than 1 year★★★★★
Pros
Great people to work for
Cons
None that come to my mind
- Former Employee, more than 5 years★★★★★
Pros
Great hotel discount. Good working conditions.
Cons
The people used to be the best part of IHG.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Diverse, ethical, friendly, honest, global
Cons
Hospitality industry is in a slump so they had layoffs.
Thanks for sharing your review. We greatly appreciate the feedback, and look forward to continuing to make IHG a great place to work for everyone!
- Former Employee, more than 1 year★★★★★
Pros
It's really simple and straightforward. The pay is decent too.
Cons
There are no benefits working here and the scheduling can be a bit off sometimes.
- Former Employee, more than 1 year★★★★★
Pros
Salary was on par or better than other companies in the area Company really tries to value diversity People are generally friendly and cooperative across departments
Cons
The company’s diversity ends once you get into the leadership and executive levels The company is not invested in risk management, especially third-party risk management.
Continue readingIHG Hotels and Resorts Response
Program Analyst, Americas Talent Resourcing
Thanks for sharing your review. We greatly appreciate the feedback, and absolutely will continue striving to make IHG a great place to work for everyone, regardless of their level within the company.
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