IHG Hotels and Resorts Reviews

Updated May 6, 2021

To filter reviews, or .
4.1
79%
Recommend to a Friend
92%
Approve of CEO
IHG Hotels and Resorts CEO Keith Barr
Keith Barr
704 Ratings
Pros
  • "Consider employee work-life balance(in 164 reviews)

  • "Option to choose work Environment(in 117 reviews)

  • Cons
  • "Front desk job is long hours spent standing still(in 58 reviews)

  • "Considerably Low pay compared to similar roles elsewhere(in 42 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of IHG Hotels and Resorts and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Former Employee, less than 1 year
      Featured Review

      Great Hospitality Company

      Oct 21, 2020 - Executive Assistant in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Diverse global workforce. IHG really cares about their employees, doing the right thing and the environment. Great company to work for.

      Cons

      Hit hard by COVID19. Hopefully IHG will be able to rehire a lot of their workforce as the world gets back to normal and people start to travel for business and pleasure.

      1 person found this review helpful
    2. 5.0
      Former Employee, more than 3 years

      great place

      May 6, 2021 - Front Desk Receptionist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      meeting new people and great opportunities

      Cons

      hospitality field handling new personalities each day

      Be the first to find this review helpful
    3. 3.0
      Former Employee, less than 1 year

      No training or instruction

      May 4, 2021 - Maintenance Technician in Richmond, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I guess a lack of micromanagement?

      Cons

      This was probably unique to my hiring manger/ the GM, but I was not trained on company protocol or policy. I had no idea what was expected of me in event of emergency or inclimate weather, and I didn't know where to locate this information. I don't think other employees at the location knew either.

      Continue reading
      Be the first to find this review helpful
    4. 5.0
      Former Employee, more than 3 years

      Generally a good stay

      Apr 29, 2021 - Marketing in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some good people trying to work together

      Cons

      Some not so good people working to their own agenda

      Continue reading
      Be the first to find this review helpful
    5. 5.0
      Former Employee, less than 1 year

      Great diverse company

      Apr 28, 2021 - Vice President Information Technology in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful diversity and opportunities to work with many cultures

      Cons

      Tough business after Covid-19 impact

      Be the first to find this review helpful
    6. 5.0
      Former Employee, less than 1 year

      Good company

      Apr 28, 2021 - Housekeeper in Claremore, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work for

      Cons

      None that come to my mind

      Be the first to find this review helpful
    7. 2.0
      Former Employee, more than 5 years

      It was a good work experience.

      May 5, 2021 - Senior Project Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great hotel discount. Good working conditions.

      Cons

      The people used to be the best part of IHG.

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Current Employee, less than 1 year

      A great company

      Apr 22, 2021 - Business Process Analyst in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Diverse, ethical, friendly, honest, global

      Cons

      Hospitality industry is in a slump so they had layoffs.

      Be the first to find this review helpful

      IHG Hotels and Resorts Response

      Program Analyst, Americas Talent Resourcing

      Thanks for sharing your review. We greatly appreciate the feedback, and look forward to continuing to make IHG a great place to work for everyone!

    9. 3.0
      Former Employee, more than 1 year

      Front desk

      May 3, 2021 - Front Desk in Brandon, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's really simple and straightforward. The pay is decent too.

      Cons

      There are no benefits working here and the scheduling can be a bit off sometimes.

      Be the first to find this review helpful
    10. 3.0
      Former Employee, more than 1 year

      Good company but not interested in Risk Management

      Apr 21, 2021 - Senior Risk Analyst in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary was on par or better than other companies in the area Company really tries to value diversity People are generally friendly and cooperative across departments

      Cons

      The company’s diversity ends once you get into the leadership and executive levels The company is not invested in risk management, especially third-party risk management.

      Continue reading
      Be the first to find this review helpful

      IHG Hotels and Resorts Response

      Program Analyst, Americas Talent Resourcing

      Thanks for sharing your review. We greatly appreciate the feedback, and absolutely will continue striving to make IHG a great place to work for everyone, regardless of their level within the company.

    Viewing 1 - 10 of 2,754 Reviews

    Popular Careers with IHG Hotels and Resorts Job Seekers

    Director
    Learn About the Job
    JobsSalariesInterviews

    Work at IHG Hotels and Resorts? Share Your Experiences

    or