IKEA Reviews | Glassdoor

IKEA Reviews

Updated July 19, 2018
830 reviews

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US - All CitiesFull-timePart-time

3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
IKEA Country Manager Lars Petersson
Lars Petersson
110 Ratings

830 Employee Reviews

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Pros
Cons
  • "hard to get a work/life balance" (in 70 reviews)

  • "Can be a bit difficult to be absent as a part-time; although you can do shift swap, or take some days off your given holiday" (in 59 reviews)

More Pros and Cons

  1. "I would work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Merriam, KS
    Current Employee - Customer Service in Merriam, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IKEA part-time (More than 3 years)

    Pros

    They company have excellent benefits.

    Cons

    The change overs are constant.

    Advice to Management

    Chang hiring procedures.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IKEA full-time (More than 8 years)

    Pros

    Great for growth and wonderful benefits

    Cons

    too much favoritism, and that leads to no growth for some coworkers

  3. "Industrial designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Industrial Designer in San Jose, CA
    Current Employee - Industrial Designer in San Jose, CA
    Recommends

    I have been working at IKEA full-time (Less than a year)

    Pros

    Working creating new ideas and new products

    Cons

    Sometimes I spend time making things


  4. "General Warehouse Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Perryville, MD
    Former Employee - Anonymous Employee in Perryville, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IKEA full-time (Less than a year)

    Pros

    Great company culture, option to join union, thorough training process, laid-back environment, IKEA furnished breakrooms, etc.

    Cons

    Departments need to communicate better, hard to move up in company


  5. Helpful (1)

    "Seasonal tragedy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Associate in Saint Louis, MO
    Current Employee - Merchandise Associate in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IKEA part-time (Less than a year)

    Pros

    Game room
    Pay
    Seasonal can become permanent
    15 percent discounts

    Cons

    Management
    No sick days or family emergency call offs
    No call offs
    Hours
    Pay in Merchandising
    Dysfunctional team
    Drama
    Food is nasty

    Advice to Management

    Seasonal should have call offs if they're emergencies. Each department should make over 12 hours for the amount of work we put in - instead you work for very little for little hours and have high expectations that merchandise department who is a team of 7 can clean an entire store nightly and morning. Logically it does not make sense. Crew who have been there for years have not received a bonus or a raise. The manager meeting a is a joke and human resource team allows each department to have freedom of no structure when it comes to their overseers of management. This company has got to be hands down the worst business I have encountered. Such a shame because Ikea has a reputation that is high but treats their employees like dog poo. I wish I never applied and wasted my time & other staff I spoke with have put in their two weeks and it's a handful of people who are leaving because of how Ikea works. The Ikea st.louis is the store that is awful. Pure awful. Most confusing store set up.


  6. "Customer Service - Returns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee in Red Hook, NY
    Former Employee - Anonymous Employee in Red Hook, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IKEA part-time (More than 3 years)

    Pros

    good benefits, decent pay, nice coworkers.

    Cons

    Too little staff to handle all the customers

    Advice to Management

    Hire more staff


  7. "Good Company Values, but US Stores need work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    I worked at IKEA full-time (More than a year)

    Pros

    Overall a great company to work for and offers generous benefits and a good work-life balance.

    Cons

    On the store level, it really depends on the team and location. US retail needs some work - it can be a bit disorganized and high turn over. Seems like the experiences at the corporate level and abroad / internationally are better.

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Brooklyn, NY
    Current Employee - Cashier in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IKEA (More than a year)

    Pros

    Management is pretty organized, which makes things easier. Pay is pretty good for a cashier position. Managers are also nice and understanding.

    Cons

    Sometimes it gets very busy which can be a little hard to deal with.


  9. "Merchandising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Costa Mesa, CA
    Current Employee - Merchandiser in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA full-time (More than a year)

    Pros

    Good pay, great benefits, friendly coworkers

    Cons

    Buttheads with other departments. Often have to pick up the slack of prep and flow and com & In

    Advice to Management

    Listen to coworkers, give feedback, and actually get things done when you say your going to.


  10. "Fraudulent practices on the daily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IKEA full-time (More than a year)

    Pros

    Generous pay, which makes sense for the incompetence you have to deal with on a daily basis. HR Shared Services is the best place to not have to do any real work.

    Cons

    Management, culture, favoritism...the most toxic work environment to work in. No sense in discussing concerns with HR since there isn’t an HR team for the SSC.

    Advice to Management

    Get real! The practice of not following policy is opening the company up for so many lawsuits. I would even recommend closing the SSC it’s such an embarrassment.


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