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IKEA Reviews
Updated Sep 20, 2023
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Found 2,446 of over 13K reviews
63% Recommend to a Friend
71% Approve of CEO
Found 6,203 of over 13K reviews
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Recommend to a Friend
Approve of CEO
Javier Quiñones
512 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The Benefits are great and you can change job positions within your first day being employed" (in 1097 reviews)
- "The culture is great and if you are all about corporate you can advance up as positions open." (in 344 reviews)
- "Coworkers were great I got to know almost everyone in that store and built so many friendships" (in 281 reviews)
Cons
- "Poor management and understaffed in the kitchen and bath department; well pretty much anywhere." (in 573 reviews)
- "The new managers don't get time to learn from the Ikea managers that keads to frustation sometimes." (in 284 reviews)
Ratings by Demographics
This rating reflects the overall rating of IKEA and is not affected by filters.
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- 5.0FEATURED REVIEWApr 5, 2023Sales AssistantCurrent Employee, more than 1 yearBirmingham, England
Pros
Really good co-worker benefits. Good career opportunities and areas for progression. An enjoyable job. The company is very much people focused and you are not just seen as a number
Cons
Some favouritism aspects. Can be quite draining.
1 - 5.0Aug 30, 2023Safety and Loss Prevention SpecialistFormer Employee, more than 5 yearsSchaumburg, IL
Pros
atmosphere was very unique to work at not a lot of turnover
Cons
Weekends would be insanely busy and were required to work all the time
- 2.0Sep 20, 2023Anonymous EmployeeFormer Employee, more than 3 yearsPort Wentworth, GA
Pros
At this point the benefits package is the only reason to work for IKEA. There are a lot of great Coworker Resource Groups that provide a lot of support but the company does not back it up.
Cons
IKEA, at least at the unit I worked at, has completely lost sight of the company values. They've become just another company presenting a mask of inclusion and "family" culture that only cares about money and KPIs. Hard work is not rewarded, and employees going through burnout in response to the company's treatment of them are punished rather than supported. Despite regular promises to promote from within, internal candidates become disillusioned after trying to progress in their development for years with no follow through from the company. IKEA feels no sense of obligation to their workers and makes no effort to keep their word, and management does not follow company procedures which sabotages coworkers who are just trying to protect their job.
- 5.0Sep 16, 2023Recovery WorkerFormer Employee, more than 1 yearWoodbridge, VA
Pros
Working at IKEA was one of the best experiences of my life. Having come from a Customer Service background, when I started my role in Recovery I had days where I would not speak to one customer. Not one! They accommodated my health during my pregnancy by providing lots of jobs where I could be sitting down, and had a beautiful little room set up for pumping breastmilk. I never had any hassle from my Supervisor about leaving to pump and I was paid to do so. The culture was fun, the workplace was dynamic and diverse and the product was something I truly loved.
Cons
Late shifts were probably the only downside.
- 4.0Sep 14, 2023Sales and Supply Support SpecialistCurrent EmployeeSan Francisco, CA
Pros
Insurance is great Good people to work with Lunch deals Pay is is adequate for the area
Cons
Upward movement is tough unless you have "Ikea Experience". I have well over 10 years management experience yet because I started here as a second job as an entry level co-worker I have to move up little by little and cant leapfrog any positions. The feedback I receive is that I lack Ikea experience yet they hire external consistently
- 4.0Aug 31, 2023Kitchen & Bath Active SellerFormer Employee, more than 1 yearWest Sacramento, CA
Pros
Paid Time Off accrues according to hours worked. Working full time I accrued 2 weeks of paid vacation at least 2 x's/year as an hourly employee, managers receive more.
Cons
I started as part time, but wanted to be full time & it took longer than I thought it would to move up to full time & receive the full benefits package.
- 4.0Sep 10, 2023MerchandiserFormer Employee, more than 3 yearsRenton, WA
Pros
Good LGBTQ+ support Higher pay than most retail Yearly holiday gifts Amazing benefits
Cons
Still retail Usually understaffed Not a ton of training of products by management
- 2.0Sep 12, 2023Frontline ManagerFormer Employee, more than 8 yearsBaltimore, MD
Pros
Great benefits, room to grow with the right network group. So who you know
Cons
Horrible leadership at ALL levels Horrible business strategy They say come as you are and think outside the box, question the norm BUT when you question the norm, you learn very quickly comply and be a sheep or be demonized.
2 - 4.0Sep 14, 2023Sales AssociateCurrent EmployeeColumbus, OH
Pros
Company is great, benefits are great
Cons
Management in Columbus is iffy
- 1.0Aug 31, 2023Anonymous EmployeeCurrent Employee, more than 5 yearsBaltimore, MD
Pros
The benefits package is excellent
Cons
Upper management runs the business as if they are the popular kids in school picking their favorites for certain positions while the business is failing In so many areas yet they just keep calling it "realigning the business". There has been a mass exit of many people with tenure. lower management who actually sees the issues and talks to their team to see what changes could actually help the business are pushed against a wall and not allowed to make change, and if they do their job as in corrective action or write ups for those coworkers who are in subordinate or braking policy, then the team lead is generally put in a position where they are forced to quit or fired.
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IKEA Reviews FAQs
IKEA has an overall rating of 3.6 out of 5, based on over 13,249 reviews left anonymously by employees. 63% of employees would recommend working at IKEA to a friend and 54% have a positive outlook for the business. This rating has been stable over the past 12 months.
63% of IKEA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IKEA 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at IKEA to be career development, culture, benefits and the cons to be management .
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