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IKEA

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IKEA

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IKEA Reviews

Updated Sep 20, 2023

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Found 2,446 of over 13K reviews
3.6
63% Recommend to a Friend
IKEA CEO Javier Quiñones
71% Approve of CEO

Found 6,203 of over 13K reviews

3.6
63%
Recommend to a Friend
71%
Approve of CEO
IKEA CEO Javier Quiñones
Javier Quiñones
512 Ratings

What people are saying about IKEA

WFH Freelancers

2m

works at 

IKEA

I was made fun of in one of the fishbowl groups on asking whether Google hires Freelance designers. I've been freelancing since 4 years and I like new projects. I am great with document accessibility and WCAG My current clients are banks, IKEA, Sunmaid raisins and many more. I'm really not sure how to find people who I can pitch my work, to work with Google. It's just one of the things that I really want to work for their team as a designer. Any tips I feel this is a safe place to post this. 🙂

9

8 Comments

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The Benefits are great and you can change job positions within your first day being employed(in 1097 reviews)
  • "The pay is good for the type of job it is and there are benefits for part(in 582 reviews)
  • "Great people and diversity(in 488 reviews)
  • "The culture is great and if you are all about corporate you can advance up as positions open.(in 344 reviews)
  • "Coworkers were great I got to know almost everyone in that store and built so many friendships(in 281 reviews)
Cons
  • "Poor management and understaffed in the kitchen and bath department; well pretty much anywhere.(in 573 reviews)
  • "Low salary since it's retail(in 302 reviews)
  • "The new managers don't get time to learn from the Ikea managers that keads to frustation sometimes.(in 284 reviews)
  • "Poor upper management.(in 100 reviews)
  • "No training for the job role you're expected to do 6.(in 98 reviews)

Ratings by Demographics

This rating reflects the overall rating of IKEA and is not affected by filters.

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    1. 5.0
      FEATURED REVIEW
      Apr 5, 2023
      Sales Assistant
      Current Employee, more than 1 year
      Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really good co-worker benefits. Good career opportunities and areas for progression. An enjoyable job. The company is very much people focused and you are not just seen as a number

      Cons

      Some favouritism aspects. Can be quite draining.

      1
      1. 5.0
        Aug 30, 2023
        Safety and Loss Prevention Specialist
        Former Employee, more than 5 years
        Schaumburg, IL
        Recommend
        CEO Approval
        Business Outlook

        Pros

        atmosphere was very unique to work at not a lot of turnover

        Cons

        Weekends would be insanely busy and were required to work all the time

      2. Join the IKEA team
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        1. 2.0
          Sep 20, 2023
          Anonymous Employee
          Former Employee, more than 3 years
          Port Wentworth, GA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          At this point the benefits package is the only reason to work for IKEA. There are a lot of great Coworker Resource Groups that provide a lot of support but the company does not back it up.

          Cons

          IKEA, at least at the unit I worked at, has completely lost sight of the company values. They've become just another company presenting a mask of inclusion and "family" culture that only cares about money and KPIs. Hard work is not rewarded, and employees going through burnout in response to the company's treatment of them are punished rather than supported. Despite regular promises to promote from within, internal candidates become disillusioned after trying to progress in their development for years with no follow through from the company. IKEA feels no sense of obligation to their workers and makes no effort to keep their word, and management does not follow company procedures which sabotages coworkers who are just trying to protect their job.

          1. 5.0
            Sep 16, 2023
            Recovery Worker
            Former Employee, more than 1 year
            Woodbridge, VA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Working at IKEA was one of the best experiences of my life. Having come from a Customer Service background, when I started my role in Recovery I had days where I would not speak to one customer. Not one! They accommodated my health during my pregnancy by providing lots of jobs where I could be sitting down, and had a beautiful little room set up for pumping breastmilk. I never had any hassle from my Supervisor about leaving to pump and I was paid to do so. The culture was fun, the workplace was dynamic and diverse and the product was something I truly loved.

            Cons

            Late shifts were probably the only downside.

            1. 4.0
              Sep 14, 2023
              Sales and Supply Support Specialist
              Current Employee
              San Francisco, CA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Insurance is great Good people to work with Lunch deals Pay is is adequate for the area

              Cons

              Upward movement is tough unless you have "Ikea Experience". I have well over 10 years management experience yet because I started here as a second job as an entry level co-worker I have to move up little by little and cant leapfrog any positions. The feedback I receive is that I lack Ikea experience yet they hire external consistently

              1. 4.0
                Aug 31, 2023
                Kitchen & Bath Active Seller
                Former Employee, more than 1 year
                West Sacramento, CA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Paid Time Off accrues according to hours worked. Working full time I accrued 2 weeks of paid vacation at least 2 x's/year as an hourly employee, managers receive more.

                Cons

                I started as part time, but wanted to be full time & it took longer than I thought it would to move up to full time & receive the full benefits package.

                1. 4.0
                  Sep 10, 2023
                  Merchandiser
                  Former Employee, more than 3 years
                  Renton, WA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good LGBTQ+ support Higher pay than most retail Yearly holiday gifts Amazing benefits

                  Cons

                  Still retail Usually understaffed Not a ton of training of products by management

                  1. 2.0
                    Sep 12, 2023
                    Frontline Manager
                    Former Employee, more than 8 years
                    Baltimore, MD
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great benefits, room to grow with the right network group. So who you know

                    Cons

                    Horrible leadership at ALL levels Horrible business strategy They say come as you are and think outside the box, question the norm BUT when you question the norm, you learn very quickly comply and be a sheep or be demonized.

                    2
                    1. 4.0
                      Sep 14, 2023
                      Sales Associate
                      Current Employee
                      Columbus, OH
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Company is great, benefits are great

                      Cons

                      Management in Columbus is iffy

                      1. 1.0
                        Aug 31, 2023
                        Anonymous Employee
                        Current Employee, more than 5 years
                        Baltimore, MD
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The benefits package is excellent

                        Cons

                        Upper management runs the business as if they are the popular kids in school picking their favorites for certain positions while the business is failing In so many areas yet they just keep calling it "realigning the business". There has been a mass exit of many people with tenure. lower management who actually sees the issues and talks to their team to see what changes could actually help the business are pushed against a wall and not allowed to make change, and if they do their job as in corrective action or write ups for those coworkers who are in subordinate or braking policy, then the team lead is generally put in a position where they are forced to quit or fired.

                        2
                      Viewing 1 - 10 of 6,203 Reviews
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                      IKEA Reviews FAQs

                      IKEA has an overall rating of 3.6 out of 5, based on over 13,249 reviews left anonymously by employees. 63% of employees would recommend working at IKEA to a friend and 54% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, IKEA employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at IKEA. This rating has decreased by -1% over the last 12 months.

                      63% of IKEA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IKEA 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at IKEA to be career development, culture, benefits and the cons to be management .

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                      Administrative Assistant

                      Gave two interviews recently and got a feedback that I wasn’t able to explain my role as effectively, because of which I won’t be able to transition as fast into a fast-paced environment. I have worked in one small firm and one small-mid firm, and I personally feel I am ready to take up more responsibilities and move to a bigger firm for more exposure. Not sure how else I can explain my roles effectively, even after walking them through everything, how am I supposed to utilise this feedback?

                      4
                      1 Comment

                      Generalist

                      Im really interested in applying for Walmart but I'm not interested in the bs that comes along with it. Especially when nowadays the difference between poverty & not living on the streets is a full-time job (If you're lucky) 🥴🥴

                      3
                      7 Comments

                      IKEA Careers

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                      We believe your work is so much more than a job. Just like your home is more than a house. At IKEA, we work to make a better everyday...More

                      • Career Growth
                      • Our Values
                      • Equality
                      • Co-worker Stories
                      This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

                      Reviews by Job Title

                      • Sales Associate(453)
                      • Cashier(337)
                      • Sales Co-Worker(284)
                      • Customer Service Representative(271)
                      • Customer Service(224)

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