IKEA Reviews | Glassdoor

IKEA Reviews

Updated August 15, 2017
78 reviews

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2.0
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IKEA Country Manager Lars Petersson
Lars Petersson
8 Ratings

78 Employee Reviews

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Pros
Cons
  • Work life balance can take a bit of a hit at times (in 54 reviews)

  • Work/life balance poor for part time staff as they work most weekends (in 52 reviews)

More Pros and Cons

  1. "Confusing, disorganized. Insuffencent training. Absolutely no work/Life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandising Manager in Missouri City, TX
    Current Employee - Visual Merchandising Manager in Missouri City, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at IKEA full-time (More than a year)

    Pros

    IKEA the company is amazing. Great benefits and customer appreciation. Great incentives for their favorites.

    Cons

    Management members that have been there for years are against change and insuffencently trained to prepare new employees with the necessary tools needed for success. There are also way too many "cooks in the kitchen" per say.

    Advice to Management

    Communication is key. It is an absent tool that could greatly benefit all IKEA employees.


  2. "Kitchen staff/staff cafe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Cook in Elizabeth, NJ
    Former Employee - Cashier/Cook in Elizabeth, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at IKEA full-time (More than a year)

    Pros

    Frequent pay raises, lots of room to change positions

    Cons

    Kitchen staff treated like step children at Elizabeth IKEA. They try to low ball you for starting pay rate. No organization most times

    Advice to Management

    Without a happy kitchen staff there's no happy customers

  3. "It's fine after a while, managers are annoying as hell tho"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carts Co Worker in Schaumburg, IL
    Former Employee - Carts Co Worker in Schaumburg, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at IKEA part-time (Less than a year)

    Pros

    Not looked over by a manager all the time
    high pay rate
    coworkers
    easy work
    good hours for full timers

    Cons

    bad management
    hard to get out of sticky situations
    sick time for part timers is bad
    annoying managers nagging all the time

    Advice to Management

    treat employees better, more sick time


  4. "Weird management/culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Self Serve Coworker in Renton, WA
    Current Employee - Self Serve Coworker in Renton, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IKEA part-time (More than a year)

    Pros

    Benefits, PTO, time off, schedule changes, some coworkers

    Cons

    Culture, management, random changes, micromanaging, managers not holding their weight, HR not doing their jobs properly, coworkers being punished inconsistently from one another based on their personalities on the work floor

    Advice to Management

    Act like real managers who put in the work effort and learn to talk to your coworkers straight up instead of making up excuses or lies to push your agenda and keep us in the dark or underpaid.


  5. Helpful (1)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Costa Mesa, CA
    Current Employee - Sales Associate in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at IKEA full-time (More than 5 years)

    Pros

    company is reorganizing. Hopefully a pro.

    Cons

    it is a wait an see , is IKEA going to do and follow up on the right things or just merely pay lip service. So far it is 50/50.Also treat all employees the same not favoring friends.

    Advice to Management

    Ideas can come from all employees. Stay open to change not hiding behind out dated methods or policy's. Practice the values not just memorize and recite.


  6. Helpful (3)

    "A Real "Twilight Zone""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Brooklyn, NY
    Current Employee - Customer Service in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IKEA part-time (More than 3 years)

    Pros

    The work takes no mental effort, if you're into that sort of thing.

    Cons

    There is a very creepy, brainwashed feeling to some of the employees and ikea has attempted to create some kind of false, internal culture where people care about one another. In actuality, managers talk openly about employees' business. The work takes no mental effort. You will most likely train yourself when you start. You will most likely have no support from management because they are either spread too thin by their management or they simply do not care enough to do their jobs, but they will tell you to do yours. In fact, you will be constantly penalized for idiotic things that they instruct you to do. Your authority over yourself will be undermined by management in front of customers. There will be several assanine tasks for you and the majority of your work will make no sense. Your equipment will barely function, yet you will sit through training presentations about how you (the employee) could be doing more to enhance the customer experience. If you are a cashier, you will be told not to remain standing still and always keep busy, but don't leave your register. There will be several freebie days to reward you for a job well done, but there will be no information available when it really matters. There is immense secrecy, so if you were looking for transparency, keep walking. If you're in New York City, there will be an arm and a leg in taxes withheld from your check, while it is no secret that IKEA, as a company, has been outed in the public eye for its sneaky tax practices. Also, you'll receive a "decent pay" on paper, but your hours will be capped to a certain maximum based on an arbitrary level system.

    Advice to Management

    Get your lives together, support your employees or don't work there. Stop hiding things from employees and stop lying.


  7. Helpful (5)

    "Hourly Coworker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Chester, OH
    Former Employee - Anonymous Employee in West Chester, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at IKEA full-time

    Pros

    Benefits are really good- medical, dental, optical, pet insurance, 401K and other benefits few will utilize but are available.

    Cons

    Restructuring of business to be "customer concentric"- they have forgotten to fix their problems first. Such as advocating for the employees, so in turn they can be ambassadors for the brand. Management is lacking in true management skills and favoritism plays a major part in promotions and acknowledgements. Original "values" Ingvar Kamprad wanted for his company are seriously lacking and ignored. Work life balance is seriously lacking for many.

    Advice to Management

    Start with being honest and actually transparent. Open your eyes and ears to the concerns and needs of the employees- then follow through with actions other than "okay". People will forget what you did and what you said, but they never forget how you made them feel. When they feel appreciated and needed they in turn will be great ambassadors for the IKEA brand. Right now it's being run like a Swedish Wal-mart.

  8. "Okay place to get your first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coworker in Los Angeles, CA
    Current Employee - Coworker in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IKEA full-time (More than 3 years)

    Pros

    Coworker discount
    Coworker meal deal
    Good starting pay for entry level jobs. A few dollars above minimal wage

    Cons

    Lots of managers play favorites. Not everybody held to the same rules and standards

    Advice to Management

    Don't just preach values, you got to live them for people to take it seriously.


  9. "Customer Service Co-Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Bolingbrook, IL
    Current Employee - Customer Service Associate in Bolingbrook, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at IKEA part-time (More than a year)

    Pros

    Good pay, good benefits, great for advancement. Nothing wrong with the company as a whole.

    Cons

    The Bolingbrook store does not have good leadership, you will often work alone with little to no support. Basic equipment for the job is often broken and is hardly ever fixed or replaced. There is also little to no positive reinforcement, you will only hear about what you did wrong. The company is a great place to be, but only if managment fallow the "IKEA" values they try and preach.

    Advice to Management

    Lisen to co-workers more, we see the needs and the problems more. Also, many co-workers have practical solutions for them.


  10. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in East Palo Alto, CA
    Former Employee - Sales Associate in East Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IKEA full-time (More than a year)

    Pros

    Benefits are amazing, work life balance is great.

    Cons

    Managers don't really care about their employees which causes lots of call outs. Work schedule sucks. Always having hours cut. Pay isn't to good for the work. IKEA EPA is like a high school. Grown people acting like children.

    Advice to Management

    Put the co workers first. Curtain managers were horrible and need more training.


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