IKEA Employee Reviews | Glassdoor

IKEA Reviews

Updated February 23, 2017
1,645 reviews

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Full-time Part-time

3.9
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IKEA CEO Peter Agnefjall
Peter Agnefjall
556 Ratings

1,645 Employee Reviews

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Pros
Cons
  • Einbussung beim Lohn zugunsten von work-life balance (in 45 reviews)

  • For instance, if you're a part-time employee HL1 you are required to work 12-20 hrs a week (in 48 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (28)

    "Feeling Valued Through the IKEA Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Manager in Draper, UT
    Current Employee - Administrative Manager in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA full-time (More than 5 years)

    Pros

    There are so many ways I feel valued at IKEA. I have been awarded Manager recognition after being nominated by co-workers throughout the store. I have been called out with words of thanks on our "Thank You" board. I have been personally thanked many times by me direct managers as well as the Store Manager. I have been thanked by those who work beneath my leadership. And most importantly, I have been thanked by the customers in the store. Value - priceless.

    Cons

    As in any business, it is easy to get caught up in the day to day tasks and lose sight of the bigger picture - our vision. While juggling multiple balls, it is sometimes hard to thank ourselves for a job well done. I love IKEA because they bring me back to center over and over and over again.

    Advice to Management

    Share the wealth of knowledge. We have meetings and brainstorm sessions and huddles, but we don't always let that information permeate all areas of the workforce. Knowledge is power. Share it.


  2. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Miami, FL
    Current Employee - Sales in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IKEA part-time (More than a year)

    Pros

    Bonuses, health insurance benefits, flexibility, food, closes at 9

    Cons

    Hours without sitting, managers, short breaks


  3. "Great environment with diverse workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ikea Cashier in Houston, TX
    Current Employee - Ikea Cashier in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA part-time (Less than a year)

    Pros

    You really get to be part of a team that puts a lot of effort into everything they do.

    Cons

    Can get hectic at times especially during the weekends but it is nothing you haven't experienced if you already worked in retail


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  5. "Recovery Co-Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at IKEA part-time

    Pros

    Great environment to work in and working hours are very flexible.

    Cons

    Overall good and not too many cons that you would not find in any other companies.


  6. "Avoid the Bistro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Swedish Market & Bistro Associate in Ottawa, ON (Canada)
    Former Employee - Swedish Market & Bistro Associate in Ottawa, ON (Canada)
    Doesn't Recommend
    Neutral Outlook

    I worked at IKEA part-time (Less than a year)

    Pros

    Company atmosphere is great
    Lots of time spent training
    Very nice employee cafeteria
    10% off the whole store

    Cons

    IKEA itself seems like a decent place to work if you're in any other department than bistro. It's important to note that the bistro is just the frozen yogurt/hot dog stand and the mini grocery store and NOT the restaurant. During employee survey review, job satisfaction for bistro was at least 20% lower than the store average and there's plenty of reasons why. It's constantly busy, the work is menial and depressing, customers are often in a bad mood or just want to get out after a long day shopping at the store, the management was poor (or at least when I was there it was), and not to be taken lightly, the uniform requires a hairnet and beard net (if applicable) but there's no hat with the uniform so you genuinely look ridiculous. Might not sound important, but catch yourself in any reflective surface and you'll wonder if you were always that ugly. Anyway it's boring and generally bad work with rundown coworkers for minimum wage so do with that what you will.


  7. "Losing its focus on co-workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Emeryville, CA
    Current Employee - Sales in Emeryville, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at IKEA full-time (More than 3 years)

    Pros

    -Competitive pay compared to other retailers
    -Great benefits (paid time off, sick time, etc)

    Cons

    -Management/co-worker turnover rate is high, 5 departments are currently without management or one manager covering too many areas
    -Recent restructuring of company=less focus on IKEA's co-workers, mainly work/life balance, but will lead to better customer perception

    Advice to Management

    Co-workers are happy to work here until they are unable to get time off that they've requested in advance. Students need ample time outside of work/class to study and that needs to be accounted for. Most want to make sure this is communicated to their boss in a timely manner, however forcing a co-worker to call out instead of get their shift covered is irresponsible for both parties involved. IKEA used to take interest in the co-workers personal situations outside of home, instead of insisting that they work to the point of breaking.


  8. "Bonne ambiance, beaucoup de process, excellente culture d'entreprise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist
    Former Employee - Human Resources Generalist
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IKEA full-time (More than a year)

    Pros

    Grosse culture d'entreprise avec ses codes et langages
    Entreprise qui offre plusieurs avantages aux salariés (jours de congés déménagements, règles de travail plus souples que la loi, politique de voyages et notes de frais avantageux)
    Possibilité d'évolution dans la hiérarchie mais surtout d'évoluer entre les différents métiers
    Pas de pré-requis niveau diplômes, la motivation compte avant tout
    Le management montre l'exemple (du chef de service au directeur, tour le monde est sur le terrain quand il le faut)
    Entreprise stable, peu de risque de fermeture de magasins et même développement année après année
    Service RH à l'écoute, les salariés sont les clients
    Excellent esprit d'équipe
    Équilibre vie pro vie perso respectée

    Cons

    Horaires (liés au secteur de la distribution)
    Beaucoup de process, parfois un peu lourds
    Impression de se perdre au début entre les différents termes propres à l'entreprise et les process
    Il faut aimer la culture suédoise à tout prix (sinon le travail devient pénible)
    Selon les magasins parfois pas de contrats 35h
    Niveaux de rémunérations liés au secteur de la distribution (inférieur à la moyenne nationale)

    Advice to Management

    Donner du sens sur les process et la raison de leur existence
    Se moderniser en interne (le digital est bien adopté côté client, mais pas côté collaborateur)
    Travail sur l'intégration


  9. "Cashier"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IKEA part-time

    Pros

    Friendly and supportive management.

    Cons

    Hectic cashlanes, not enough cashiers


  10. "Guter sozialer Arbeitgeber"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader
    Current Employee - Team Leader
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IKEA full-time (More than 8 years)

    Pros

    Sicherer Arbeitgeber, bei dem großartige Entwicklungsmöglichkeiten sowohl national als auch international gegeben sind.

    Cons

    Geographische Flexibilität ist Voraussetzung für eine steile Entwicklung.

    Advice to Management

    Offene und rechtzeitige Kommunikation über wichtige Veränderungen. Nicht warten bis es fünf vor zwölf ist.


  11. "Alomost perfect retail job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Co-Worker in Cardiff, Wales (UK)
    Former Employee - Sales Co-Worker in Cardiff, Wales (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at IKEA part-time (More than a year)

    Pros

    - Opportunities include job transfer anywhere in the world. I worked with many people who were travelling whilst having a secure job with IKEA. They'd come from IKEA in Finland, Germany and more.

    - Free meals every day. Free coffee and drinks machines in the staff rooms. Identical to what is served up in the customer area.

    - Large employee area with showers, hair dryers etc.

    - Parties throughout the year. This included turning the restaurant in to a ball pit or the stairs in to a slide. Lots of fun.

    - Christmas gifts. One year everyone received a folding bike.

    - In house education. NVQ's etc.

    - Trusted to work on own initiative and supported.

    - Thorough training.

    - Never boring.

    - Chance to work in many roles including creative.

    - Christmas eve, day and boxing day off.

    Cons

    - Sometimes expected to do too much. Understaffed meaning queues of annoyed customers.



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