IKEA Reviews | Glassdoor

IKEA Reviews

Updated April 24, 2017
1,050 reviews

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1,050 Employee Reviews

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Pros
Cons
  • Work life balance can take a bit of a hit at times (in 47 reviews)

  • For instance, if you're a part-time employee HL1 you are required to work 12-20 hrs a week (in 50 reviews)

More Pros and Cons

  1. "Leadership and expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Replenishment Associate in Bloomington, MN
    Current Employee - Replenishment Associate in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IKEA full-time (Less than a year)

    Pros

    The Team leads and managers are very nice amd understanding about most things.

    Cons

    The higher the postion they are the lazier they seem ro be. They walk around countless hours not lifting a finger to help despite the work load some days. They tell people what to do while standing in a circle and talkling eachothers ears off while the rest of us work. I feel like a pawn peice in a chess game getting told "do this and do that FOR ME" Thier lack of leadership is at an all time low. What i look for in a real true leader is that "you work because you want to not because you have to" -Leon Johnson

    Advice to Management

    Leaders don't step up in the time of need but to proove that they belong in that position dayin and day out regaurdless of the work load. They expect us to work our tails off each and ever day I EXPECT THE SAME!


  2. "Not a Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IKEA part-time (Less than a year)

    Pros

    Great hours if your department is short staffed.

    Cons

    I was told I would be able to received at least 32 hours a week, any time you try to request time off or ask for a set schedule they cut your hours back to hardly anything. No set schedule whatsoever. They also schedule you 5 days a week around 4-5 hours working 6-8 hours on weekends. Don't ever expect a weekend off, don't ever expect to see your supervisor.

    Advice to Management

    Don't lie to people to get them to accept the job. Meet with the people that are on your team. Working in Smaland I went days without seeing anyone. Never had my 60 day meeting. Every time I asked for a day off my hours got cut, Every time I tried to change my availability my hours got cut. I asked on several occasions to be trained in cash lanes to be able to work more hours and was told over and over again that I would get the training.


  3. "A Retail Delight"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA part-time (More than a year)

    Pros

    IKEA treats its employees very well and are highly competitive in the retail sector. They focus just as much on the employees as the customers and that balance really helps keep the workers motivated.

    Cons

    Lack of communication between different sections of the store tends to have an affect on how well the day goes.


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  5. Helpful (1)

    "Not Enough Tools!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Baltimore, MD
    Current Employee - Customer Service Representative in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IKEA full-time (More than a year)

    Pros

    Discount on IKEA merchandise, a lot of room for growth, brand-new beautiful callcenter, a chance to travel to headquarters in Sweden.

    Cons

    High school like atmosphere, some of the managers are very unprofessional. A couple of the managers gossip and talked about some of their peers right in front of us. A lot of people flirting and sleeping with each other. Just very high school/college like. The most important thing was we didn't have all the tools we needed to help the customer, and sometimes the customer could be on hold for like an hour or more. But I've heard that they are working on all of that so great!

    Advice to Management

    Crack the WHIP!


  6. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in Baltimore, MD
    Current Employee - Call Center in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IKEA full-time (Less than a year)

    Pros

    IKEA takes care of their employees. Employees are nice. I would recommend everyone to work for this company. Great pay comfortable place to work.

    Cons

    You have to work long hours. Very strict time frame. Some of the calls can be a little confusing. IKEA has only has one call center in the entire US.


  7. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stocker in Costa Mesa, CA
    Current Employee - Stocker in Costa Mesa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Flexible Hours, work around your schedule

    Cons

    - Very difficult management to attend to


  8. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Goods Flow Co-worker in Costa Mesa, CA
    Current Employee - Goods Flow Co-worker in Costa Mesa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    amazing health benefits, great culture, great training for position applying for, and you will have the ability to move up in the company.

    Cons

    politics...its not what you know, but often who you know. work hours vary, it is retail, therefore work schedule fluctuates constantly from week to week.

    Advice to Management

    often, upper management (steering), are lazy and lack knowledge. you can move up in the company if you know the right people. mangers often like to play with their powers


  9. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Foundations in Memphis, TN
    Current Employee - Retail Foundations in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, Great Pay, Great Co-workers

    Cons

    You will Work on weekends

    Advice to Management

    They are pretty awesome


  10. "Basic improvements"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Coworker in Newark, NJ
    Current Employee - Recovery Coworker in Newark, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IKEA (More than a year)

    Pros

    Higher than minimum wage pay and very flexible scheduling. ikea has many benefits including healthcare, eyecare, dental and 401k opportunities

    Cons

    very fast paced work environment and they can definitely be a little more lenient on there late occurrences. they should also give more paid sick leave.

    Advice to Management

    be a little more lenient on lates and if coworkers need a day off just give it to them. and rotate who works weekends and try to give each person one weekend off a month.


  11. "Great for College or High School Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cart Staff in Frisco, TX
    Current Employee - Cart Staff in Frisco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IKEA part-time (Less than a year)

    Pros

    Great Staff and Co-Workers
    Great Benefits
    High Pay for a young adult
    Seasonal gifts / parties

    Cons

    Hard to switch shifts with someone

    Advice to Management

    Follow Availability please


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