FilterNew York, NY
Very good people working for IKON. Wonderful coworkers. Some of the most knowledgeable and experienced people make is enjoyable to work at IKON. It used to be a better place to work but much uncertainty about Ricoh takeover and transition ("Integration").
Old Boy Network alive and well @ IKON (NorthEast connection in particular). Interview process a joke for many posted promotional positions. Who you know, not what you know. Inside connections used for most job fillings regardless of seniority, achievement, ability to satisfy customer etc. I have not seen accountability for people who make hiring decisions based upon connections. Major steps overlooked, omitted or simply ignored because decisions made prior to open postings.
It is disheartening when people work for a long time for certain positions which are filled before they are opened.
NY Sales force has been a revolving door for more years than can be remembered. Higher turnaround in NYC than any other marketplace.
Advice to Management
Clean up the interview process. Too many uninformed people in the process for no good reason.
Promote quality people instead of cronies or outsiders.
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