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INC Research Reviews

Updated February 12, 2018
158 reviews

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2.9
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INC Research Chief Executive Officer Alistair Macdonald
Alistair Macdonald
29 Ratings

158 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (2)

    "Senior CRA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior CRA in Austin, TX
    Current Employee - Senior CRA in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (Less than a year)

    Pros

    The BEST CRO to work with.

    Cons

    There is absolutely no cons to working at INC.

    Advice to Management

    Keep up the great work!


  2. Helpful (4)

    "A company where executives come 1st not employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Team Leader in Durham, NC
    Former Employee - Clinical Team Leader in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at INC Research full-time (More than 10 years)

    Pros

    Some people are amazing to work with.

    Cons

    If you’re not a “pet” of one of the executives you can expect a dead end job. The blame game is quite popular here where if something goes wrong the next man in line is the scapegoat. Upper management and executives take responsibility for nothing.

    Advice to Management

    Actually follow your own company motto, and “own it.” Be advocates for the employees that are making the company so much money. We’re not thow away people you can just cycle through.

  3. Helpful (2)

    "I would give zero if I could"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at INC Research full-time (More than 3 years)

    Pros

    Week between Christmas and New Years is off so that is a plus. People you work with are nice but just as unhappy.

    Cons

    Merger is a mess as seen by tanking stock price, benefits cost went up significantly and no merit to help. What bonus? You only get a bonus if your one of the “manager”. So much turnover it’s hard to keep up. You will always get a new boss when the other leaves. No employee events, no tuition reimbursement, no career path. HR is unorganized and always changing so useless basically. This place spends it money on a new building, it’s executives and the merger your just another person to burn out while you are here and that is if you survive the constant layoffs.

    Advice to Management

    Stop talking about what a great place it is and get real. walk around you could hear a pin drop on every floor of that corporate office. Everyone is head down miserable tryin not to get fired. No one cares about a new building when we cannot pay our rent and car note.


  4. Helpful (2)

    "Terrible management and no HR support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Data Manager in Mountain Home, AR
    Current Employee - Clinical Data Manager in Mountain Home, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at INC Research full-time (More than 5 years)

    Pros

    PTO the Week after Christmas off.

    Cons

    Terrible managers, no training, very over worked, assigned too many studies and pulled off other studies and assigned new studies. No recognition. HR not helpful at all!


  5. Helpful (3)

    "Regulatory Records Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regulatory Records Specialist II in Raleigh, NC
    Current Employee - Regulatory Records Specialist II in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than a year)

    Pros

    Week of Christmas off. Get to work from home 1 day a week after 90 days of employment.

    Cons

    Doesn't pay as well compared to other CROs in the industry. Health insurance premiums just increased significantly (however, INC is providing stipends to the employees to offset this increase).


  6. Helpful (7)

    "Retaliatory nonpayment of Corporate Credot Card"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Knoxville, TN
    Former Employee - Project Manager in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at INC Research full-time (Less than a year)

    Pros

    They pay you at regular intervals.

    Cons

    I resigned with two weeks notice. Human Resources sent me a threatening email advising that expenses left on my corporate card could impact my credit in a negative way. I informed INC research Human Resources that I did not use personal credit or mortgage loans for any reason and so this could not hurt me. At the time we were talking about approximately $50. Two months later I received a statement from US Bank that I had a balance of $3,300 for expenses for which I had long since turned in expense reports for. I believe this was intentional.

    Advice to Management

    It should be obvious.


  7. Helpful (2)

    "Sr CRA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CRA in Raleigh, NC
    Former Employee - Senior CRA in Raleigh, NC
    Recommends
    Positive Outlook

    I worked at INC Research (More than 3 years)

    Pros

    Good benefits, pleasant co-workers, regular team communications via phone.

    Cons

    The long hours with extensive travel. Very fast paced. Little in-house support.

    Advice to Management

    Balance the workload among all CRA team members

  8. Helpful (2)

    "Clinical research associate III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook

    I worked at INC Research full-time (More than 3 years)

    Pros

    Week off from Christmas Eve to New Year’s Day, great company culture, great quality training provided to employees and great work/life balance

    Cons

    No room for growth in company, raise were not too great, no sign on bonus, management sometimes we’re stand offish.


  9. Helpful (8)

    "Only a Slave"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Associate in Dallas, TX
    Current Employee - Clinical Research Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at INC Research full-time (Less than a year)

    Pros

    Good pay, Benefits are average, and Vacation time is good having the last week in december off.

    Cons

    I've never worked in a more ct-throat CRO. There is no team in the projects and you have about 3 at the time. There is a lot of finger pointing and if you don't have the right manager, you will be the escape goat for good. I don't recommend this place, unless you need the experience and will be jumping ship.

    Advice to Management

    Listen to your employees more than your directors.


  10. Helpful (14)

    "Run away as fast as you can!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at INC Research full-time (More than 5 years)

    Pros

    "Unlimited" PTO
    Company shuts down the week between Christmas and New Year's

    Cons

    CEO is awful.

    At the first sign of any difficulty for the company he decides to take away from the employees by delaying raises and promotions (raises are minuscule anyhow).

    The entire merger with inVentiv has been a disaster and very poorly managed (as evidenced by the market's reaction to most recent results).

    Company expects you to break your back to make this integration happen but they continue to take away from the employees by making what was already only a 'so-so' benefit package worse.

    Major favoritism played at all levels all the way up to the Senior VP level. Terrible senior management in every department.

    Communication is non-existent.

    Management expects you to perform but how can you perform when you're not provided goals until November?!?

    Morale is at the lowest point since I've been here.

    Just stay away from this company.

    Advice to Management

    Stop taking away from your employees or you will start to see a mass exodus of your productive, loyal employee base.

    Teach your VP level management to communicate with their employees and provide timely feedback. Getting 2017 goals in November 2017 is not the way to make employees feel valued.

    Stop playing favorites. Just because someone appears to be working 80 hours a week doesn't mean they're productive for those 80 hours. Don't look down on those that have different life circumstances and value family over work.

    Get it together in regards to total compensation package. If you were legacy INC, you've seen raises, promotions delayed, benefit costs increase 200-300% all within the last year.


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