INC Research Reviews

Pros

Excellent benefits Allowed to work from home when not traveling

Cons

No work/life balance Workload not sustainable; I worked 65-70 hours every week (includes every weekend) to get the job done and done properly. I finally quit because I could not continue at this pace

Pros

Projects cover a wide range of interesting topics. Training is constant, so I feel I am keeping up with the business world in general and this industry in particular, plus getting specialized education about individual clients' needs. I enjoy having colleagues globally. The benefits, such as health insurance and 401(k) match, are decent. Besides regular PTO the company gives you a week off with pay in December. All levels of management seek feedback on various subjects at various times. Business casual attire is acceptable for most people. Telecommuting is OK for most people. Everyone is courteous and has a professional demeanor. The new hire orientation program at headquarters was terrific; it definitely got me started with optimism. I do not feel like "just a number."

Cons

I like the environment but others don't because you must keep up the intense pace and have great attention to detail. I've seen smart people fail because they could not sit still and concentrate long enough. You must be able to handle deadlines. Sometimes you work harder than at others to accomplish important goals. You must work independently a lot (although there is support) and be flexible. You frequently multi-task. As a new employee I was disappointed with my first raise considering how hard I'd worked and how much positive feedback I'd gotten. (However, as noted above, other compensation like health insurance and 401(k) are appreciated. Next year work on salary?)

Pros

Company in rapid growth mode and CRO space is quite profitable. Strong business vertical to be in. Great environment to make a name for yourself and grow valuable business skills.

Cons

Revenue is directly linked to people performing clinical trials. Since headcount is a primary asset for CRO's........If business is down headcount will be reduced across the board. If business is up then headcount will be increased.

Pros

Leadership team along with market growth.

Cons

Complex sponsor driven business model.

Pros

Overall I have been happy with my manager and the studies I have worked on. The team has been supportive and has worked together to deliver quality on-time work. Making INC look good. The studies have been interesting, and sponsor has been good to work with. New CRA bonus based on number of visit completed within a quarter. INC is a growing company.

Cons

I had a six month period where I was working with an assistant manager who was unreasonable. I nearly left during this time. That person has since move on. I blame this person rather than the company as a whole. My biggest complaint about INC is that they have not given raises in the last two years, despite good work performance. They have used every excuse in the book. The economy is bad, INC is buying 3 new companies, the latest merger has delayed annual reviews and thus merit increases. Its interesting that INC has 300+ million to buy 3 companies, but not give merit increases.

Pros

There is a lot of support from the company when learning new roles. Line managers and project teams are on board with helping you to succeed.

Cons

Different departments can feel like you're working at a different company. If you get in particular departments, the experience can be completely different. Each project is different, as well. If you have a good PM, your project will be smooth sailing. If you have a new PM, who doesn't set boundaries for the project, you can easily work 50+ hours a week trying to keep up with all of the extra work on spreadsheets and reports.