INC Research Reviews | Glassdoor

INC Research Reviews

Updated September 22, 2017
147 reviews

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3.2
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INC Research Chief Executive Officer Alistair Macdonald
Alistair Macdonald
23 Ratings

147 Employee Reviews

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Pros
  • Opportunities to work from home for clinical staff and project managers (in 33 reviews)

  • The work life balance and flexibility is good (in 25 reviews)

Cons
More Pros and Cons

  1. "Good culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Research Associate in New York, NY
    Former Employee - Clinical Research Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at INC Research full-time (More than a year)

    Pros

    Well, I would say the salary only is the best.

    Cons

    No cons at all, everything is perfect at this place.

    Advice to Management

    Keep up the best work.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than a year)

    Pros

    -Great work/life balance
    -Management is open to new ideas from their teams
    -Great benefits
    -Flexible work schedules when necessary

    Cons

    -Pay is not as competitive when compared to others in the industry

  3. Helpful (1)

    "Working my way up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager I in Raleigh, NC
    Current Employee - Project Manager I in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at INC Research full-time (More than 3 years)

    Pros

    Work from home days, good camaraderie on most teams, good referral bonus.

    Cons

    Low pay if you work your way up, difficult to get promotions, different standards EU vs. NA.


  4. "“Sub-Par”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investigator Payments Specialist in Raleigh, NC
    Current Employee - Investigator Payments Specialist in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at INC Research full-time (More than a year)

    Pros

    Benefits, Week off for Christmas, teammates you work with on a daily basis are really great. Not a whole lot of “pros” as with previous management things were ALLOT better.

    Cons

    Terrible management and no matter how many concerns you have it falls on death ears. No room for growth unless you are a master manipulator just like the management team currently over the department.

    Advice to Management

    Get out with the old and in with the new! There’s nothing worse having hard dedicated workers that will leave because of less than average management. People leave managers not companies!


  5. Helpful (4)

    "Project Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Specialist II in Raleigh, NC
    Current Employee - Project Specialist II in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (Less than a year)

    Pros

    higher pay than other CROs, good work life balance, week long vacation paid around Christmas and New Years

    Cons

    6 months wait on working from home,


  6. Helpful (3)

    "Great place to work with a postive vibe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Clinical Research Associate II in Raleigh, NC
    Current Employee - Senior Clinical Research Associate II in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than a year)

    Pros

    Really great training and career development opportunities.
    Open door policy on any given issue.
    Transparency with quarterly goals, revenue, and company future/ outlook.
    Internal Quality Issue tracking database for all study-related issues and audits.
    Indication/ Therapeutic area-focused business units for clinical staff all the way up to ClinOps directors. Everyone is approachable.
    Diligent focus on task assignment and accountability; encourages "can do it" mentality and provides tools necessary.

    Cons

    No annual bonus for Clinical staff not completing monitoring visits. There are various incentives for conducting observation visits and the days spent at an IM or face to face visit with a Sponsor, but it really doesn't compare to an annual bonus. Agree CRAs should take priority in compensation/ bonus structure, but to only hand out merit increases each year to everyone else is a bit of a bummer.


  7. Helpful (1)

    "Senior CRA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CRA in Raleigh, NC
    Former Employee - Senior CRA in Raleigh, NC

    I worked at INC Research full-time (More than 5 years)

    Pros

    Had good employee benefits package, fair employee compensation rates and reasonably good work environment.

    Cons

    Lack of adequate supervision of managerial positions holders and inadequate attention to issues/complaints from direct reports.

    Advice to Management

    Should have a better oversight/supervision of supervisors/managers and review/investigate issues/complaints raised by employees concerning their work with open mind.

  8. "Poor management, high stress, excessive work, no room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at INC Research full-time

    Pros

    Company closes for a week in December; decent PTO; nice coworkers; good insurance benefits; semi-flexible work schedule; option to work from home once a week.

    Cons

    Unskilled managers; company is cheap with employee events; no sabbatical for non-CRAs; workload is not evenly distributed among employees (some are more overworked than others); management sets unreasonable expectations (not enough hours in a week to meet all of the demands they place on employees); salary is not competitive.


  9. Helpful (2)

    "Too Many Politics, Not enough execution."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Raleigh, NC
    Former Employee - IT Manager in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at INC Research full-time (More than 3 years)

    Pros

    Growing Company chance to be part of that growth.

    Cons

    Far too many politics and posturing for rank. Lack of teamwork and collaboration within IT. Poor Work / Life balance and culture.

    Advice to Management

    Focus more on fewer goals and get something done vs promising on everything and delivering on nothing.


  10. Helpful (2)

    "Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time

    Pros

    Great leadership, numerous growth opportunities, excellent training

    Cons

    Compensation is not as good as some of the other CROs

    Advice to Management

    Continue to invest in the people and recognize when great work is being done


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