INC Research Reviews | Glassdoor

INC Research Reviews

Updated August 15, 2017
259 reviews

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3.2
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INC Research Chief Executive Officer Alistair Macdonald
Alistair Macdonald
31 Ratings

259 Employee Reviews

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Pros
  • Opportunities to work from home for clinical staff and project managers (in 31 reviews)

  • The work life balance and flexibility is good (in 24 reviews)

Cons
  • Work/life balance has been difficult (in 25 reviews)

  • Upper management make decisions while having absolutely no idea on how the other departments operate (in 16 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great support and great people to learn from!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Associate II in Raleigh, NC
    Current Employee - Clinical Research Associate II in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than 5 years)

    Pros

    There is a lot of support from the company when learning new roles. Line managers and project teams are on board with helping you to succeed.

    Cons

    Different departments can feel like you're working at a different company. If you get in particular departments, the experience can be completely different. Each project is different, as well. If you have a good PM, your project will be smooth sailing. If you have a new PM, who doesn't set boundaries for the project, you can easily work 50+ hours a week trying to keep up with all of the extra work on spreadsheets and reports.

    Advice to Management

    There are reports which pull from company systems, these are the reports that should be provided to sponsors. Ad-hoc reports are a lot of extra work and can end up being very expensive when you look at the man-hours everyone spends in getting them submitted every week. The company systems provide the same information, just with a 5 business day delay. The delay is worth all the extra hours that you'll be saving your budget from. If you agree to provide ad-hoc reports to sponsors, expect for your budget hours to be in the red by the end of the study. There's a reason company systems provide the reports they do.


  2. "Loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Control Specialist in Raleigh, NC
    Current Employee - Document Control Specialist in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than a year)

    Pros

    Great benefits
    Over time pay
    Great management
    Excellent Co Workers
    A week off at Christmas

    Cons

    Pay could be more competitive towards other companies

    Advice to Management

    None

  3. Helpful (1)

    "good work life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager II
    Current Employee - Project Manager II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (Less than a year)

    Pros

    Great mentor-ship by senior employees, open relationship

    Cons

    Should do more delegation of work to new employees, just for the sake of training with no real ownership.


  4. Helpful (3)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family, not a corp machine

    Cons

    Some employees carry large revolving debt for company short term.

    Advice to Management

    Place a Universal Corp Card in travel site for Flights. Employees will be happy to carry, hotel and retal cars for short term.


  5. Helpful (2)

    "So far, so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Associate in Wilmington, NC
    Current Employee - Clinical Research Associate in Wilmington, NC
    Recommends
    No opinion of CEO

    I have been working at INC Research full-time (Less than a year)

    Pros

    They were able to meet my salary requirements. The benefits are great! My training/orientation session was awesome! My managers have been completely available for coaching. I love it here.

    Cons

    There is lots of training. It feels neverending.


  6. "Job recap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at INC Research full-time (More than 8 years)

    Pros

    Allows for independent thought and action, possibility of high renumeration.

    Cons

    Too dependent on whims of local marketplace.

    Advice to Management

    Remember your word is your bond.


  7. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRA in King of Prussia, PA
    Current Employee - CRA in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    professional and very good training program

    Cons

    interview takes very long time

    Advice to Management

    more employer benefit and bonus

  8. Helpful (8)

    "New employee but thoroughly impressed so far and excited about the connection and journey ahead."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trusted Process Specialist in Raleigh, NC
    Current Employee - Trusted Process Specialist in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Overall, the people are amazing. "Can Do" positive attitudes and "sky is the limit" optimism. Great leadership!

    Flexible schedule and employees are not micromanaged.

    Company has great recruiters, hire great people, and believes in the abilities of those on the team.

    Great promotion and career advancement plan, with guaranteed steps for salary and title adjustments.

    Allows you room to make mistakes, just not the same ones over and over.

    The headquarters facility is very new, clean, and nice. Everyone takes care of "home."

    Cons

    Sometimes too much communication. You are on multiple listservs and things are emailed to everybody more than once.

    Many of the SOPs/WIs are repetitive or redundant or presentations are poorly constructed so training is much longer than necessary.


  9. Helpful (1)

    "Data Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time

    Pros

    Everyone is very helpful and professional. There is a great atmosphere of family. A lot of positive changes happening in Data Management.

    Cons

    A lot of training in the beginning but more manageable once you get past the first month.


  10. Helpful (1)

    "INC Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at INC Research full-time (More than 5 years)

    Pros

    Provides excellent opportunities for growth

    Cons

    None that I have found


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