employer cover photo
employer logo
employer logo

ING Direct

Acquired by Capital One

Is this your company?

ING Direct reviews

4.1

41% would recommend to a friend

(212 total reviews)
avatar

Arkadi Kuhlmann

63% approve of CEO

31% positive business outlook

ING Direct has an employee rating of 4.1 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

212 reviews
1.0
Aug 7, 2014
Recommend
CEO approval
Business Outlook

Pros

- Offices/facilities in Richmond, VA are beautiful - Training is valued and constant - Pay structure is accurate

Cons

- If you are not in a clique, you are forced out of the company. Often times, they will not fire people, but will make their lives unbearable until they quit or be "beat up" every day - Many people on the management team are not as knowledgeable as the people that report to them; there were multiple instances that my "manager" gave me inaccurate or illegal advice - People will little to no experience are hired at greater salaries than those that have a considerable amount of experience - There are so many parties thrown by this company and most include a LOT of alcohol; if you are not willing to be drunk at most functions, you will be cast out quickly - Managers unfairly rate their employees as poor with no accurate proof of poor performance; I've seen more than one occasion that someone had excellent 360 ratings, but then were told they were not able to build relationships with clients - Money is wasted at an alarming rate - parties, dinners, happy hours, unnecessary travel, training expenses, etc. I attended the same week-long training three times because of poor planning. - Extra effort is not rewarded. It seems that the only folks that are rewarded for their work are the ones that do the bare minimum to get by - Lack of consistency in treatment of employees - some have unlimited time off, unlimited flexibility and are able to pick and choose what work they will do - Systems are antiquated and promises to "fix" them never come to fruition

4.0
Sep 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Again, the work life balance is good. The benefits are good. There is opportunity to learn a lot, but after that you have to move on if you want to make any money. Great cu.lture, although it is changing.

Cons

A ton of people who get paid to do nothing. There are absolutely no ramifications for doing a poor job unless (so I hear) you work in mortgage or sales. Very much an old boys club. Very middle management heavy.

1.0
Jul 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Good Benefits (PTO and Free Parking)

Cons

Low pay No growth opportunities (unless you are friends with senior management) Favoritism and Cronyism High School Atmosphere Management exhibiting unprofessional behavior towards employees and lack of moral values

Viewing 1 - 3 of 212 Reviews

Glassdoor has 262 ING Direct reviews submitted anonymously by ING Direct employees. Read employee reviews and ratings on Glassdoor to decide if ING Direct is right for you.