INXPO Reviews | Glassdoor

INXPO Reviews

Updated April 12, 2017
31 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Malcolm L. Lotzof
21 Ratings

31 Employee Reviews

Sort: Popular Rating Date

  1. "No longer a startup"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Positive Outlook
    Approves of CEO

    I have been working at INXPO full-time (More than 5 years)

    Pros

    * Startup Culture with strong customer focus
    * Leading Digital Business Technology Provider
    * Client Base includes Fortune 100 Customers
    * Fun, Innovative & Dynamic place to work
    * Long Term Client Base that provides stability
    * Customer Success Focus
    * Sales Driven Organization
    * Casual Atmosphere
    * No day is ever the same
    * International Offices
    * Travel

    Everyone works hard and genuinely cares about their work and the people they work with. Although, it's past the start up phase it still has that start up feel so there's lots of opportunity. It's a relaxed culture and dress code, collaborative environment, good people, good benefits and recent 401k matching

    Cons

    Work Life Balance is a challenge in most companies, given the nature of a company delivering global digital business solutions, the balance if often stretched, but recent international office expansion, will help address this


  2. "Awesome culture, great people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INXPO full-time (More than a year)

    Pros

    Everyone works hard and genuinely cares about their work and the people they work with. Although, it's past the start up phase it still has that start up feel so there's lots of opportunity. It's a relaxed culture and dress code, collaborative environment, good people, good benefits and recent 401k matching.

    Cons

    Lack of structure and growing pains.


  3. Helpful (1)

    "You Get Out What You Put In"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at INXPO (More than 8 years)

    Pros

    Great People - INXPO is a place that seems to draw good people from all walks of life. Everybody works hard and cares for one another.

    Accessible Leadership - The open door policy is real. All founders of the company are very accessible and really do want feedback on how to improve the product and processes for the business as a whole.

    Exciting Work - While often challenging and certainly time consuming, the technology is exciting and the ability to create truly unique experiences for clients is definitely there.

    Performance Based Opportunities - Bottom line is that you will get out of INXPO exactly what you put in. If you are able to marry tech knowledge with good client management and business acumen you will be given opportunities to continue to advance.

    Cons

    Work/Life Balance - The business is global in nature and as with any traditional event planning style of workflow it is often hard to keep things level. 40 hours a week is the norm during slower times but with the business growing, those times are getting fewer and farther between. Leadership at INXPO is aware of this but cannot really do anything to control it besides give support as this is a client dictated landscape.

    Structure Changes - As a young company still trying to grow, they have instituted multiple structure changes over the years. This has left some people feeling disjointed. However I think the efforts they are enacting now with the new head of services are the exact right way to go.

    Overly Reactive - As with any complex software application, issues happen. This only really becomes a con when these issues grind everything else to a halt and too many people are involved in the response regardless of whether or not they are bringing any real value to the situation. Teams at the middle management level and the product level should 100% manage the response to issues so that executive leadership can keep the overall ship moving in the right direction.

    Advice to Management

    Don't get distracted. The new structure is working. Allow it time to breathe and settle in. Focus on prioritization of issues and actions. Treat low priority items like they are lower priority items. Let your younger leaders in Sales and Services act with more autonomy. Metaphorically speaking, it's their job to care about the individual boats, you focus on the fleet.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (8)

    "Try Elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Chicago, IL
    Current Employee - Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at INXPO full-time

    Pros

    Fun environment. Great, young team.

    Cons

    High turnaround year after year after year after year.... Communication is bad year after year after year....Execs act as if they're listening and make promises that they either forget about or they speak before they think, I don't know. They say they are turning ship around and things will change but they don't. Awesome CFO just left the company...no one left to talk to about mentoring or guidance or just a listening ear. Sad.

    Advice to Management

    I don't think I can give any advice that they haven't heard. Good reviews on Glassdoor are based mostly on new hires doing a review within the first couple of weeks...doesn't make sense, still in honeymoon phase at that point.

    INXPO Response

    Aug 11, 2016 – Director of Talent

    We appreciate the concerns you voiced. Comments about having a "great young team" convey the reality that many of our team members are Millennials (who are reported to change jobs 4 times in their ... More


  6. Helpful (1)

    "Company on the rise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atkinson, NH
    Current Employee - Anonymous Employee in Atkinson, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INXPO full-time (More than a year)

    Pros

    INXPO is a great starting point for younger professionals as well as a place for seasoned professionals to flourish. The company offers great benefits and a flexible work schedule.
    The CEO and President of the company truly care about each employee and the business that they are running anyone who spends a few moments talking with them can see that.

    Cons

    As with any company that is growing, there are occasional pain points that must be overcome. The executives and management do their best to address these, sometimes growth happens too fast to address challenges as quickly as employees would like.

    Advice to Management

    Learn from your employees and present opportunities for them to learn from you. We have the ability to grow what is a good company into an amazing company but we all need to be working together to achieve this.

    INXPO Response

    Jun 15, 2016 – Director of Talent

    Thank you for taking time to post your thoughts and experience as an XPO! We are excited to learn form our team members and have our teams learn from us as well. Communication needs to flow in both ... More


  7. Helpful (1)

    "Sales Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Manager in Chicago, IL
    Former Employee - Enterprise Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at INXPO full-time (More than a year)

    Pros

    Great product
    Leadership are very open and honest

    Cons

    turnover of staff was high


  8. "Good starting point, don't bank on going long term."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Webcast Engineer in Chicago, IL
    Former Employee - Webcast Engineer in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at INXPO full-time (More than a year)

    Pros

    Great for recent grads, gets you used to a daily office grind. Good technology available. Conveniently places in downtown Chicago. Easy to get to by public transportation. Relatively little to no experience needed to perform well or be hired by company. Kitchen is stocked full of snakes and drinks, (some of which are healthy) Nice, and easy to talk to executive staff. Laid back office atmosphere, no dress code.

    Cons

    Always firing, or cutting people. I believe the company was run by a few serial entrepreneurs that were not totally clued in on how to properly run a tech company. No very much room for growth. The pay isn't great. Job security is scarce, I saw 2 groups of teams down sized while I was there.
    Some of the managers are young, (specifically webcasting team, under 33) so egos can be an issue from my experience.

    Advice to Management

    (specifically for webcasting) Create an actual plan for a training curriculum for onboarding instead of 8 hours of random video.
    Vet better managers that are more intune with employees and not insecure of their positions.
    Start ups and tech companies thrive on their "culture", there was really no set "culture" or identity to the feel of company and that is an issue.


  9. Helpful (3)

    "Great product, poor services and management team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ashburn, VA
    Former Employee - Anonymous Employee in Ashburn, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at INXPO full-time (More than 8 years)

    Pros

    The product is good. The office is nice. There are snack perks. Softball team and group outings. Talented individuals at lower levels.

    Cons

    Services are awful. Management is inexperienced. There is no concern for helping employees meet their professional goals, and employees are not valued. Morale is low.

    Advice to Management

    Be consistent in the way you treat every employee. Value your team, and take expressed complaints and suggestions for improvements seriously.


  10. Helpful (1)

    "Fun & Challenging Atmosphere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INXPO full-time (More than 3 years)

    Pros

    The atmosphere in each office is really laid back and fun. The executives understand how much work their employees put in and they try to do fun things to show their appreciation like ordering lunches, company parties or Office Olympics. They're also in the process of redesigning the offices to make them more comfortable for everyone. They really push innovation and creativity so it's an excellent environment to grow your talent in. If you put in the effort, you are recognized and provided the opportunity to grow further into the company. You also have the added bonus of working closely with fortune 500 companies and expanding your experience.

    Cons

    The hours can be long especially when working on international events.

    Advice to Management

    Go to your employees and find out what hardships they are having instead of waiting for them to come to you. Put a plan in place to alleviate these items so they know they are being heard.


  11. "Associate Producer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Producer in Chicago, IL
    Former Employee - Associate Producer in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at INXPO full-time (More than a year)

    Pros

    Opportunity to learn many facets of the technology industries. Exposure to great fortune 500 companies.

    Cons

    Issues with new products complicate work-life.

    Advice to Management

    .


Showing 31 of 31 reviews
Reset Filters