IPIC "movies" Reviews | Glassdoor

IPIC Employee Reviews about "movies"

Updated Oct 25, 2018

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2.9
41%
Recommend to a Friend
42%
Approve of CEO
IPIC President and CEO Hamid Hashemi
Hamid Hashemi
113 Ratings
Pros
  • "Co-workers are very welcoming and nice, you also receive free movies with 50% off on the food(in 62 reviews)

  • "Free movies with a guest and 50% menu items(in 15 reviews)

Cons
  • "Long hours, Terrible management(in 12 reviews)

  • "Could you pick any more movies that don’t bring crowds(in 7 reviews)

More Pros and Cons

Reviews about "movies"

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  1. Helpful (1)

    "IPIC Houston from an employee's perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ninja Server in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IPIC full-time for less than a year

    Pros

    Great money, flexible scheduling, easier and more organized than a normal restaurant

    Cons

    longer than average shifts (especially when big movies come out) other than that not much to complain about.

    Advice to Management

    BUY. MORE. TRAYS.

    IPIC2016-06-12
  2. Helpful (2)

    "I'd recommend, but be aware, and prepared, for nonsense."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at IPIC full-time for more than a year

    Pros

    - Easy enough job if you put in the effort, and be mindful of your time consistently - Good money, if you do your job the properly. - Cool people that you work with. Not saying you will all be the best of friends, but everyone was great conversation. Bonfires, house parties, playing basketball, fantasy sports, etc. It's honestly the atmosphere among the other employees (for the most part) that one would actually stay longer than necessary.

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    Cons

    Honestly almost all the problems come the fact that the managers are unorganized as hell. - Scheduling you on days you have already told them you can't work (multiple times). Or just changing the way the schedule you from week to week, randomly for random periods of time before reverting back for no reason. - Most are very inconsistent about answering the MOD phone, and their own Hotschedules messages. You can ask off for a certain time period MONTHS in advance and they;ll keep forgetting to approve it. - They don't stay up to date on all the things we need for that day consistently, so you might sell 3 tables on a food item only to find out the kitchen is out of the supplies to make it. Now that wouldn't be an issue, if they didn't run out of supplies over an hour ago or more. - You can count on the projectionist and the managers screwing up with the projector 1-3 times a month, which WILL kill your earnings that day. - They have a tendency to hire people that CAN'T serve competently. If you're good at your job, you'll end up being one of the servers they ask to carry others. At a normal restaurant? Fine. At a dining experience where you could be serving 12 to potentially 20+ tables at a time? Not fine. When I and the other trainers tell the managers that X server is not getting better, and is a liability, they don't take that to heart. Hell, said employee might get a better tipping movie than a trainer... - They let rude guest roll over them. We've got a bad culture where the slightest complaint could result in the guest getting everything refunded (included what they've already consumed), and the server losing their potential tip. It doesn't even have to be your fault, but the service review will definitely be under your name. - They don't quell hostile situations quick enough, or at all. That's all I'll say on that, as I could go on forever. They just need to fire certain people before they get handled, and I'm not one to advocate violence. Do with that what you will. - They don't take feedback from the top servers seriously. - They don't consistently allocate sections and movies based off of skill and/or experience. - Closing shifts mean you're coming in at 6-6:30pm and leaving around 1-2am. So yeah, that a lot of cons, but I'd still recommend it, if only temporarily; an "in-between real jobs" job. If you're good at your job, have a good flow, and are patient enough to deal with the BS you'll make good money.

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    Advice to Management

    Read everything I posted in the cons and fix that stuff. I've got a pretty good patience, but that's not everyone, which is why the turnover rate is so high. They like the place initially, but quickly get frustrated. Listen to the feedback we (your better servers) give, and take it seriously.

    IPIC2018-10-25
  3. Helpful (1)

    "THE SERVING JOB FROM HELL!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Westwood, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IPIC part-time for more than a year

    Pros

    Quick service, lots of down time, get to watch movies and enjoy a nice quality cinema.

    Cons

    WHERE TO START?? Could you pick any more movies that don’t bring crowds? The stairs you have to run every day it’s busy = unbelievable depending on the location. The schedules are malleable, but you’ll still get scheduled hours before you’re needed for any real table service. If it’s slow (which is often), you will not get called off until you’ve already gotten ready and showed up. The food runners even hate their job so much, they will call out daily, making a busy day for you HELL. They will bring the wrong food to the wrong tables, not bring popcorn before the movie, or forget the utensils, all small things that will cause you to have to drop everything and run around he building looking for it. It is quite unbelievable how many ways things could go wrong for your guest that are out of your hands. People also will stiff you on $100+ checks not realizing it’s also A RESTAURANT IN A THEATER. It’s pure insanity. To go along with everything, the place pimps itself to private parties, and refuses to give you any warning if your whole shift becomes a you catering privately events, for a LOW LOW service charge. So forget about your tips if you were hoping for any that day. The lack of communication from management (even when they give your walkie talkies) is frightening. And if you thought being busy was fun because of the money? You’re wrong. All your tables will come 5 minutes before the movie rather than a half hour, which they are asked to, if they plan on ordering. To make things worse, they even get a little server bell- or button anyway, to summon you with for every tissue/ketchup/fork they need. So to clarify, if you have a full section- 10 tables for instance- for a showing, you’ll have Christmas tree of lights to have to answer, ALL AT ONCE, WITH A TIME LIMIT before you’re written up for neglection! Oh and there’s no real benefits, unless you’re full time. You’ll still get scheduled full time as a part time employee, so they can screw you on benefits. If you are a REAL SERVER, AVOID THIS JOB.

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    Advice to Management

    Hold a preshift once a week maybe? Or how about once a day LIKE YOU SHOULD to connect with you’re staff more. I’ve witnessed one meeting my entire year and a half employment here where we actually all had a voice for our concerns. That day is long gone. I’m sure there’s soooo much more to add, but hopefully this is a good start. For everyone else’s sake.

    IPIC2018-02-01
  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IPIC part-time for more than a year

    Pros

    The free movie perks was great, most of the people that work there are really cool and very willing to help you if you need it. Money is good if you get the hours.

    Cons

    Unless you're one of the people that has been working there for 3+ years, people drop like flies. The hours are awful, open 365 days a year is unnecessary, the managers play favorites and that will have a lot to do with how your schedule is and how well you can do based on the movies you are given. They're also either very lazy, or had just been yelled at because we would get a bad review and would switch to micromanaging. When they begin micromanaging, they schedule way too many people and you're left standing around for 5 hours. Also, if you plan on promoting people to managers/supervisors there should be some training on how to act with authority without being condescending, although you would think it's common respect. Perhaps you wouldn't have to be always hiring if you treated your employees a little better.

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    Advice to Management

    Have consistency in how you are as a person, don't be funny and laid back one day just to turn around on your employees the next for no apparent reason. If you see someone struggling, yelling at them to pick it up isn't going to help, we're moving as fast as we can, maybe try helping us out a bit when it's very busy. Also, train the new managers better. When I've been working there for 2 years and am being talked down to about something I know I was doing right, it doesn't help the morale. Also, offer more promotions. Promote from the bottom up, it's easier to learn how to serve than it is to learn how iPic runs.

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    IPIC2017-01-21
  5. "Bright Side of the Moon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bethesda, MD
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at IPIC part-time for less than a year

    Pros

    Wide menu offerings Flexible schedules Free movie perks Opportunity for advancement Great POTENTIAL lies in iPic. Just look at the connecting restaurant City Perch.

    Cons

    Working with irresponsible young adults who have no integrity for the work they do and then intern, affect overall moral. Late night hours for movies Frequent change in management. High turn over rate.

    Advice to Management

    Be more accountable for under performing staff. Set clear expectations, and abide by them. There are bad apples that you refuse to fire. Create a plan to get employees to shape up. Those that don't, need to be let go. Their employment is at will. There needs to be a culture change where the young adults feel supported by management for what they need during a shift, and in turn, will take pride in what they do. No matter if the job title is a dish washer, a ninja, a bartender, or a server. A big help would be to stop the profanity mimicking African American culture, (the N word) by non African American persons. I've honestly never seen so many non black people openly and freely say that word at work. It sets a terrible tone and makes your management look like a joke with (1) no back bone, (2) no integrity. It has been said to be a turn off by the new hires. As an African American, I thought about leaving the first time I heard non black people using that word. It's unprofessional to say the least but also unsettling to the black staff. Also, iPic is too lax on standards. Demand perfection from staff. Accountability from the kitchen. Also the bartender. All these things trickle down from managemnt honestly. Team work and leading by example need to happen. Honestly maybe you should send your staff to the City Perch side, to shadow the servers etc. Even if it is just for 1 or 2 days, compensate them with training pay and a City Perch meal. Show them what exemplary service looks like. Show them how it helps them to make money.Show them how it helps us all make money. Show them what it takes to be the best because iPic personnel always wants to come to CP, but they do not understand how serious CP takes their jobs. I have seen new staff come in, remark that they want to come to CP side, be on good behavior until they realize they are not coming to CP, and then totally under perform. That's the cycle.They fail to realize, just how much money they could actually be making on the iPic side, and that needs to change. To motivate your staff and to increase the overall experience for guests.

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    IPIC2017-01-09
  6. "Awesome company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Boca Raton, FL
    Recommends
    Approves of CEO

    I have been working at IPIC

    Pros

    As an iPic employee you have the opportunity to work along side dedicated individuals who really care and love their jobs. Not only will you enjoy your place of work but you will gain an iPic family too. Great hours, exciting opportunities and fun environment!

    Cons

    If always finding yourself at iPic even on your days off, enjoying free movies is a con... otherwise none!

    IPIC2016-05-06
  7. "Good supplemental night shift server job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IPIC part-time for more than a year

    Pros

    If you live close and have little to no commute, it can be a good night job. A bad commute, after drive time, gas and parking, can eat away most of your tips. If you can carry a large tray of full glasses with one hand and open doors, and carry this into a dark cinema with stairs, and be able to serve drinks from the tray with one hand, you'll be assigned to the better money-making shifts. Management at each location tries to work with individual schedules and reward reliable workers with steady shifts. Attracts a good team of coworkers. Serving during a movie has a different pace than a traditional restaurant: slammed and then easy. When it's intense, it can be extremely stressful, you will be physically sweating from the pace. Though there's no advancement or raises for servers, they will cross-train and promote from runner to server or greater to hostess. The night managers know certain screenings attract a clientele that simply do not tip at all, and they try to spread those shifts around evenly, as they know servers lose money working them (but sometimes you have to remind them and complain or you will get stuck with too many of them). Company is expanding locations, so work is steady, and you can fall into a rhythm that supplements another job. I'd say every employee here, beyond management/corporate staff, works an additional 1-2 jobs to make their bills.

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    Cons

    Beyond getting to watch movies for free during the off-hours (and if you've already worked the movie for 5 days that week, you often don't want to come back just to watch a film all the way through), there aren't many benefits. They don't have a viable health insurance program, they don't pay for parking (it'll cost you $140 extra a month here), you only get 30% discount on food, not drink, and there's little opportunity to advance outside of serving to any corporate position. There's no money in the day shift, so it's evenings and weekends, and when there's a midnight or later screening, I've gone home at 5am. So you'll work some really late nights, but there's not much money in it as far as tips, and it whacks out your sleep. Many guests don't tip at all, in spite of good service, so you will run yourself physically ragged and sometimes lose money by the time you tip out to the bar and runners. You can be forced to serve a large party, say 16 people, who take up all your time and run a tab into the hundreds, but then will only tip you $10, so you have to cover the tip-out to the bar and runners from your own minimum wage, without recourse.

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    Advice to Management

    Show some appreciation for your staff and local management. Managers in the trenches with us (working the night shifts, etc.) get it and do their best to support, but corporate management is really out of the loop with the realities of what works and doesn't, and have acted miserly, promising rewards that never transpired, or creating incentive programs that sound good on paper but are basically irrelevant and thus uninspiring and tedious. Most of us work really, really hard: don't begrudge us just because California has different employee laws than other states, especially when we're outpacing the other locations in sales. You've got a great concept. Now reward your great employees who are working hard for you.

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    IPIC2014-03-17
Found 7 reviews
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