IRS Revenue Officer Reviews | Glassdoor

IRS Revenue Officer Reviews

Updated February 5, 2017
33 reviews

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Revenue Officer

3.6
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John Koskinen
11 Ratings

Employee Reviews

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Pros
  • Job security and work/life balance (in 70 reviews)

  • Flexible schedule, good benefits if perm then good chances for a long career (in 72 reviews)

Cons
  • the seasonal can be unpredictable sometimes, and it can be hard to move to different departments (in 11 reviews)

  • The budget cuts and the hiring freeze is burning out the people working (in 20 reviews)

More Pros and Cons

  1. "Revenue Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Officer in New York, NY
    Former Employee - Revenue Officer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IRS full-time (More than 10 years)

    Pros

    Excellent benefits and job security

    Cons

    Remembering numerous passwords for different programs


  2. Helpful (1)

    "Tough job that makes a difference"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Officer in Southborough, MA
    Current Employee - Revenue Officer in Southborough, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great work-life balance
    Excellent benefits and fair pay
    Make a concrete difference

    Cons

    Consistently underappreciated and vilified by public


  3. Helpful (1)

    "No work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Officer in Washington, DC
    Former Employee - Revenue Officer in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IRS full-time (More than 8 years)

    Pros

    Liked the ability to work from home when needed (not available for all positions). Good benefits.

    Cons

    Shut downs were a constant worry. Micromanaging. Not providing tools needed for job.

    Advice to Management

    Stop enforcing so many unreasonable deadlines.


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  5. Helpful (1)

    "Senior Revenue Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Revenue Officer in Tucson, AZ
    Former Employee - Senior Revenue Officer in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I had so much to say about it, I wrote a book called IRS Whistleblower

    Cons

    I wrote a second book called What to Do When the IRS is After You and if you can follow that book, then you will just not fit in the IRS. It can be abusive to both employees and taxpayers.

    Advice to Management

    Rotate people in and out of management every 5 years- listen to your employees, because senior management has no idea what to do.


  6. Helpful (4)

    "Great job, everything I expected"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Officer in Fresno, CA
    Current Employee - Revenue Officer in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IRS full-time (More than 5 years)

    Pros

    You get to work with little to no supervision and be creative in the way you utilize information and training

    Cons

    Dealing with people that are very hostile and most have misconceptions of who you are and what the company you work for really stand for.

    Advice to Management

    Continue the expert training and support that you give to current and new officers


  7. Helpful (4)

    "Revenue Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Officer in Birmingham, AL
    Former Employee - Revenue Officer in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IRS full-time (More than 10 years)

    Pros

    Health benefits good, job security great, support staff adequate, training excellent

    Cons

    Work loads high causing high stress, training tedious

    Advice to Management

    Use patience while training, reduce work load to 75, clearly explain goals. Perfect example of excellent management would be manager M. TOBEY in Birmingham AL office.


  8. Helpful (2)

    "Revenue Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Officer in Saint Louis, MO
    Current Employee - Revenue Officer in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook

    I have been working at IRS full-time (More than 5 years)

    Pros

    Flexible work hours, ability to make your own work schedule.

    Cons

    No promotions, tireless work schedule, no support from management.

    Advice to Management

    Fight just as tirelessly for your employees.


  9. Helpful (1)

    "Revenue Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Officer in Bronx, NY
    Former Employee - Revenue Officer in Bronx, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IRS (More than 10 years)

    Pros

    I worked primarily in the field. We had to visit taxpayer's at home or at their business.

    Cons

    Long work days in all kinds of weather and hardships created when enforcing payment terms. It was none the less an excellent position with growth potential.

    Advice to Management

    Reduce number of cases assigned


  10. Helpful (2)

    "Revenue Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Officer in Lexington-Fayette, KY
    Current Employee - Revenue Officer in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexibility, good benefits. Some stability

    Cons

    Dealing with government bureaucracy, poor management, poor employee support and engagement.

    Advice to Management

    Listen to employees concerns.


  11. Helpful (1)

    "Working at the IRS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Officer in Atlanta, GA
    Current Employee - Revenue Officer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IRS full-time (More than 5 years)

    Pros

    The government benefits, guaranteed weekends off, some positions offer lots of overtime. Set pay for every position so you do not have certain people making more just because the manager likes them. Once you pass your probationary period its almost impossible to get fired.

    Cons

    Difficult to move up with so many older people not retiring. Congress not passing the budget to hire more people. Possible government shutdowns.

    Advice to Management

    Listen to employees more. Most things are mandated by congress but management can be nicer to some employees and try to remember what it is like to be a new employee and learning.