IRS 817 Reviews | Glassdoor

IRS Reviews

Updated February 23, 2017
817 reviews

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Full-time Part-time

3.2
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John Koskinen
181 Ratings

817 Employee Reviews

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Pros
  • Work / life balance, flexible schedule (in 69 reviews)

  • Flexible schedule, good benefits if perm then good chances for a long career (in 72 reviews)

Cons
More Pros and Cons

  1. "Current Employee - Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRS (More than 10 years)

    Pros

    Pay
    Benefits
    Experience
    Job security
    Schedule flexibility
    Tekework

    Cons

    Micromanagement
    Advancement limited
    Constant changes
    Lack of stuffing and
    Resources limited due to budget constraints


  2. Helpful (1)

    "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service in Philadelphia, PA
    Current Employee - Customer Service in Philadelphia, PA

    I have been working at IRS full-time (More than 8 years)

    Pros

    The benefits and experience are a plus.

    Cons

    Politicians can stifle advancement opportunities by hiring freeze.


  3. "Not a great place to work for any career advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at IRS full-time (More than 5 years)

    Pros

    Great health benefits if you chose the right plan for yourself or family. No help at all though when selecting your benefits whether insurance or retirement.

    Cons

    Advance people with less education than you because of a various list of reasons mainly personal preference or families knowing each other. The HR and union departments are really a joke with unqualified people just holding down/filling a position for employment quotas that won't try and help fix anything.

    Advice to Management

    Actually take care of the people that do their jobs and exceed standards instead of advancing people for your own agenda or helping out your friends/family. It is ridiculous the amount of nepotism that happens on site and is never addressed by the HR department.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Revenue Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Officer in New York, NY
    Former Employee - Revenue Officer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IRS full-time (More than 10 years)

    Pros

    Excellent benefits and job security

    Cons

    Remembering numerous passwords for different programs


  6. "Working for them"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRS full-time

    Pros

    I have just started and it has been okay.

    Cons

    None that I know of at this time


  7. "Group Secretary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Secretary in Sacramento, CA
    Current Employee - Administrative Secretary in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IRS full-time (More than 5 years)

    Pros

    Annual/sick leave accumulates quickly. Coworkers are knowledgeable. Facility has a great coffee shop and a good gym that is hardly used. Very little drama as co-workers and managers are very mature.

    Cons

    Pay is mediocre with slim/no chance of promotion.

    Advice to Management

    None


  8. "Secretary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Secretary in Cleveland, OH
    Former Employee - Administrative Secretary in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at IRS full-time (More than 10 years)

    Pros

    The benefits are very good.

    Cons

    Middle management that they are bringing in needs to learn how to treat employees.

    Advice to Management

    Before you start changing things, right off the bat. That you learn the job first.


  9. "Contact Representative"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great group of people, extensive training program and lots to learn.

    Cons

    Micromanagement, Lack of Trust, Old Technology

    Advice to Management

    Provide better tools and systems to help the employee. Empower employees, and establish better culture.


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IRS full-time

    Pros

    Good opportunity to grow and move up.

    Cons

    Sometimes understaffed due to the budget.


  11. "IRS review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at IRS full-time (More than 5 years)

    Pros

    Great opportunity to learn in a sink or swim environment. You get out of this job what you put into it. Must be proactive to seek out development opportunities.

    Cons

    Management is the biggest challenge you will face. Promotions are based on length of time in the office and managers start managing with potentially no management experience.

    Advice to Management

    Middle management at this organization is a waste of resources.



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