IRS Reviews | Glassdoor

IRS Reviews

Updated September 18, 2017
94 reviews

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John Koskinen
28 Ratings

94 Employee Reviews

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Pros
  • Job security and work/life balance (in 72 reviews)

  • Flexible schedule, good benefits if perm then good chances for a long career (in 75 reviews)

Cons
  • the seasonal can be unpredictable sometimes, and it can be hard to move to different departments (in 11 reviews)

  • Budget cuts, bureaucracy, inefficient (in 19 reviews)

More Pros and Cons

  1. "Avoid the IRS!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditor in Boston, MA
    Current Employee - Auditor in Boston, MA
    Doesn't Recommend

    I have been working at IRS full-time (More than 10 years)

    Pros

    There really are no pros other than job stability.

    Cons

    Management is horrible.

    Advice to Management

    Realize that some of your managers, including upper management, are ignorant, hateful, and bigoted.


  2. "Seasonal data transcriber positions (Kansas City)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IRS full-time

    Pros

    After background check there was no interview, you are sent an invitation for employment. If you accept they assign you to a training time.

    Cons

    Intensive training was followed by brief stint in data entry. Entire period was just 3 months. Team went from mandatory overtime to layoff in less than 2 weeks. Tedious work with high standards for accuracy and speed. You are measured against experienced staff and only the top very few people out of a hundred may actually meet the high standards and be recalled for another season. Cramped work environment and your personal space consists of one small lockable file cabinet drawer. Strict rules on breaks, no computer access, etc. Potential for coverage under health care plan but the paperwork is barely done before your season is over.

  3. "Internal Revenue Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Revenue Agent in Fort Worth, TX
    Former Employee - Internal Revenue Agent in Fort Worth, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at IRS full-time (More than a year)

    Pros

    The flexibility to work the hours you wanted based on scheduling appointments around your day. The supervision is to dictated no flexibility with management making the decisions.

    Cons

    The amount of work versus the training was no comparison. You are given an abundance of cases without proper training. In addition you are not allow to seek help from other agents when in training. You are only allowed to ask the OJI.

    Advice to Management

    Allow new trainees to ask other agents for help. The OJIs only volunteer for promotions and not for the love of the job.


  4. "Data Transcriber (Flat top in Covington, KY)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Transcriber in Covington, KY
    Former Employee - Data Transcriber in Covington, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IRS full-time (More than 10 years)

    Pros

    Got paid. 3% of the people are decent human beings. Could listen to audiobooks all night and believe me- you'll need to drown out the gossip and negativity.

    Cons

    Incompetent, unprofessional, abusive, manipulative, and bigoted management at all levels. The regular employees are worse because they're trying to "out bully" each other to gain favor. Facility is old, run down, and smells of mold. It floods and gets sewage back ups when it rains but they want us to pretend it doesn't. Lots vermin- insect and mammalian. People cough, get migraines, and break out all the time. I found fungus growing in the toilet paper dispenser when a roll fell out. Managers prefer to bully people rather than become better managers. Promotions are based on nepotism, cronyism, and race. The more uneducated and backwoods you are- the farther you go and faster. The organization itself is mismanaged and inadequate. This place should have shut down 10 years ago.

    Advice to Management

    Get an education and diversity training. Take management courses and learn how to keep things from escalating. Keep your home life at home. Don't project your insecurities onto employees who are more qualified and try to tear them down.


  5. Helpful (1)

    "Tax Compliance Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Compliance Officer in Charlotte, NC
    Current Employee - Tax Compliance Officer in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IRS full-time (More than 3 years)

    Pros

    Depending on what grade you start in, the pay is decent, (GS 7 or 9 with the possibilty of competing for an 11) benefits, and security

    Cons

    Management and training has got to be the absolute worse. The TCO program is broken and everyone knows it. High turnover position...

    Advice to Management

    Nothing, you can't change a broken system. Stop putting incompetent people in management roles.


  6. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IRS full-time

    Pros

    If you like to be played for a fool , this job is for you.

    Cons

    Favoritism, must be a brown nose or good old girl participator. It will take over 3 yrs to go fulltime permanent.

    Advice to Management

    Do play the behind close doors race card.


  7. Helpful (1)

    "Accounts Management -Customer Service Contact (CSR)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend

    I worked at IRS part-time (More than a year)

    Pros

    A job, if offered ==> 'RUN"

    Cons

    (MEMPHIS, TN) - No dress code, can not recommend new solutions (frowned upon), stuck in the "90", nothing "Confidential", 98% women gossiping, hard to remove under-performing employees, the Union is a joke (work hand-hand with mgmt (friends)), "Position is Underpaid", Management consists of unprofessional employees with no managerial skills (all about the paycheck) & upper management does not address any concerns. Upper Mgmt will promote anybody as a lower level mgr for the tax season. They recycle managers - (If they have removed a mgr for unacceptable behavior and need a manager they will promote that same manager back to that position, assign to another team and another shift), "Good old boy network", Favoritism . Unorganized training curriculum (outdated technology), old broken office chairs. They don't like you asking questions -"Because they don't know the answers & will get an attitude". I've read other sites comments, "The mentality and principles are the same" - Terrible, really really sad.

    Advice to Management

    (MEMPHIS, TN) -Poor management or no management or micro manage, not professional, no interpersonal skills, lack communication skills (tone, disrespectful), Management is not accountable when they don't to their job (untimely submission for employee raises), Management only showing up for a "good government pay - funny" or waiting to retire (doing nothing). - Advice to Management- No employee should have the same manager/lead each year (favoritism), Some people don't have the personality to be managers/leadership positions (Remove Them), hire some new mangers from the public sector, "CLEAN HOUSE", NEED DRUG TESTING!!!! Correction Advice to Congress "Need Drug Testing" at IRS sites.

  8. "IT Specicialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IRS full-time

    Pros

    None. Nothing positive observed. This place should be avoided.

    Cons

    Budget strapped
    Ineffective management
    Inexperienced senior management thinks they know what they are doing. They don't. Most new hires are already talking about leaving. Avoid this agency like the plague.

    Advice to Management

    Retire.


  9. "Tax Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IRS full-time

    Pros

    Federal Job fair benefits, wear what you want.

    Cons

    A great deal of the job are going to Salt Lake City an Kansas City in a few years. Measured on EVERYTHING that you do. They tell you to take a break and restroom break at the same time to not mess your your production. The Review of your work is so nit picky it is unreal. If you forgot to underline or use a abbreviation for a city that you spell out, really is that big of an error that people are making it seam like it is the end of the world. Rules change way to quickly and you are expected to stay current on all of them.

    Advice to Management

    Get rid of the IRM references that say one thing in one place then says the opposite in another. Give the people a break on the QR requirements. Is forgetting to underline or use a abbreviation for a city that you spell out, really is that is going to stop the work going forward?


  10. "worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IRS full-time (More than 3 years)

    Pros

    some people are nice, others you will need to watch out for.

    Cons

    nepotism much alive in this place!

    corruption at its best and people will work against you.

    Find a another agency to work for this place is horrible!

    Advice to Management

    why bother? They don't care


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