IRS Reviews | Glassdoor

IRS Reviews

Updated July 24, 2017
259 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
John Koskinen
40 Ratings

259 Employee Reviews

Sort: PopularRatingDate

Pros
  • Job security and work/life balance (in 72 reviews)

  • Flexible schedule, good benefits if perm then good chances for a long career (in 74 reviews)

Cons
  • the seasonal can be unpredictable sometimes, and it can be hard to move to different departments (in 11 reviews)

  • The budget cuts and the hiring freeze is burning out the people working (in 19 reviews)

More Pros and Cons

  1. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IRS full-time

    Pros

    Decent benefits, worklife balance, close to Metro, type of work is generally interesting

    Cons

    Most managers aren't very good, these days it seems only executives get career opportunities, most of workforce retired in place, stuck with GS scale pay

    Advice to Management

    Care about the little people and mean it


  2. "Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Provo, UT
    Current Employee - Anonymous Employee in Provo, UT

    I have been working at IRS full-time (More than 10 years)

    Pros

    Work with public to resolve tax issues

    Cons

    two hour Commute too long

  3. "Data Transcriber"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Transcriber in Kansas City, MO
    Current Employee - Data Transcriber in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at IRS full-time (Less than a year)

    Pros

    Increase in starting pay/hr since worked bannister location, health benefits able to continue after you go in non work status your payment is deffered till you come back next season or take it out of your tax if you go into default, pay for bus option, you get you bundle of taxes of 50 or 100 enter info all day long so your work is there, allowed to wear head phones based on manager, if you dont get frustrated easily and open to learn there system very easy job and practice 10 key at home i'm self taught, thrift saving plan automatic contribution

    Cons

    need to make changes in how they do things work sporadically different seasons for years need update change. but you have a lot of employees that have been there a long time and the union that wont allow change. alot of immaturity negativity from employees that been there for long time and they have the mentality the job owes them something over you because they were there first never mind I am more qualified and more experienced

    dont keep employees informed have to find someone to know stuff to figure stuff out....about who you know and its usually someone who has been there a long time who may or may not want divulge all the info

    Advice to Management

    Look more into who you are hiring as new hires simply promoting people because they been here longer when you got people with better skill sets coming thru the door. you have a lot of old employees that lack skill set to be in lead positions that never to aspire outside of work to make things happen for themselves so when they see people that have more skills and experiences they are threatened.

    lack of not keeping employees informed about their fate having to rely on rumors or office talk to figure out whats going on. You dish out an expectation or guideline i do it and then you cant tell me when my last day is. You want me to feel appreciated then dialogue has to be had to keep me informed. The i dont know or up in there attitude of your fate.

    bundles can be thin or small or multiple bundles of taxpayer returns to enter into system but if you get that large bundle this brings my metrics numbers down not fair assesment on what a person can do and some work is easier to key because not much to key and your numbers go way up

    feel like the setup is design structure of how things are done is to set you up to fail

    applied for other positions not being allowed to see other sides or learn other opportunities.....alot of about who you know


  4. "Account Clerk in submission dept"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IRS full-time

    Pros

    The benefits are greatly appreciated

    Cons

    Management is awful and untrain

    Advice to Management

    Attend training when offered


  5. "Manageable Choas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Contact Representative in Ogden, UT
    Current Employee - Seasonal Contact Representative in Ogden, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IRS full-time (Less than a year)

    Pros

    Lots of exposure to various facets of tax law, financial analysis and exam practices

    Cons

    Too many management levels leads to lots of extra paperwork

    Advice to Management

    Let go of the ones who just slow the teams down unnecessarily.


  6. "IRS Contact Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Representative
    Current Employee - Contact Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IRS full-time (More than a year)

    Pros

    Working for the Gov is nice

    Cons

    No real growth in for movement

    Advice to Management

    I have a good manager


  7. "Seasonal Data Transcriber Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Data Transcriber in Kansas City, MO
    Former Employee - Seasonal Data Transcriber in Kansas City, MO
    Recommends

    I worked at IRS full-time (More than 5 years)

    Pros

    Great base pay. Flexible hours. Night shift and weekend differential. Seasonal work lasts for 3-6 months. Receive unemployment benefits during off-season. Upward mobility. Cross-training to other IRS departments. Minimal supervision.

    Cons

    Little to no notice when scheduled to begin seasonal work schedule. No part-time opportunities. Production reviews are not timely. Team leads are not paid adequately for the amount of work. No incentive pay.

  8. "Most stressful environment ive ever been in! CYA in all circumstances! Pressure!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Customer Service Representative in Andover, MA
    Current Contractor - Customer Service Representative in Andover, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IRS as a contractor (Less than a year)

    Pros

    Love the actual job without all the redtape involved Pay and benefits out measure other companies. Helping others, great coworkers, potential career or career building opportunities.

    Cons

    Alot of knowledge and responsibility are placed on you at a fast rate. You can easily become paranoid of doing something wrong and be your own worst enemy. You are micromanaged to the nth degree but are only told some of the rules until you break one. Some new hire managers are narcissitic bullies that enjoy the power they have over others who arent experienced. Extremely high expectations for new employees still learning with little positive feedback. Pressure is immense. New hire seasonals are the lowest of the low and they let you known it. Even the union has little authority to help you with due to the probationary period allowing for managers to fire you and favoritism. You are left with little to no defense systems on your behalf. Sink or swim. No checks and balances. Contradictions everywhere you turn. Left hand doesnt know what the right hand is doing. If you are weak this environment can break you down fast. Mental exhaustion is quite real.

    Advice to Management

    Take time to have meetings with staff without immediate management present. Check in with them and give them a voice too. Take a hard look at new hire managers along with leads. Look at their ability or inability to teach and guide well instead of giving it to whoever just wants the job. Listen to what your new hires are telling you because their views are with fresh eyes. Listen. Take what they say and implement changes within your capabilities. For example If you see the same managers team getting certifications first each hiring season... ask why. If you see alot of awols write ups.. ask why. The first week some employees got awol for being 1- 5 min late but we were never told that this could happen. Health benefits are unclear and new hire managers have no idea what you are eligible for. Hire managers for new staff that understand the challenges new hires have to face and overcome. Focus on retaining good staff and get rid of the weeding out the bad apples mentality because it pushes potentially good staff also, needlessly.


  9. "Not recommended unless you have family working there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRS full-time

    Pros

    Great Benefits, health care, dental, and eyes, ect but you can find a company that can provide you with almost the same thing.

    Cons

    Corrupted environment
    Management don't know what they are doing. Unless you have family working inside it will be very hard succeed.

    Once new management always forcing new employees to resign so they can still continue to do cover-up.

    Advice to Management

    Go learn how to manage people and stop the write supremacist.


  10. "It's steady..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There is a Union and steady paycheck

    Cons

    Moral is low and benefits are expensive

    Advice to Management

    Show more appretiation for employees.


Showing 259 of 954 reviews
Reset Filters