IRS Reviews | Glassdoor

IRS Reviews

Updated December 13, 2017
958 reviews

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958 Employee Reviews

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Pros
Cons
  • Recently it's hard to move to other positions (in 11 reviews)

  • Budget cuts, bureaucracy, inefficient (in 19 reviews)

More Pros and Cons

  1. Helpful (2)

    "Secretary-Management Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IRS full-time (More than 8 years)

    Pros

    Telework options.
    Great health benefits.
    Opportunities to travel.

    Cons

    Management is inconsistent.
    Too much micro-managing.

    Advice to Management

    Train management with realistic and up-to-date tools.
    Stop micro managing.
    Allow those with experience to move into promotions instead of basing it on seniority.


  2. Helpful (3)

    "Government job, lots of nuts to crack"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Specialist in Lanham, MD
    Current Employee - Senior IT Specialist in Lanham, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IRS full-time (More than 8 years)

    Pros

    Great salary, nice teleworking Arrangements, potential to learn and earn as you go. New technology being developed and deployed potential to change the future

    Cons

    Hard to get traction unless you really get out and pound the pavement. Lots of entrenched silos in the organization that are hard to break down or penetrate. If you're not part of the Inner Circle you're probably not going to get Advanced into upper and Senior Management

    Advice to Management

    Find a way to listen to the little people out there that have the great ideas. You've got to learn to promote people and keep them moving to keep them motivated

  3. "Tax Preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IRS part-time

    Pros

    Good training and lovely environment

    Cons

    As a VITA program volunteer, I enjoy working as a tax preparer.


  4. Helpful (1)

    "Contact Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Service Representative in Memphis, TN
    Current Employee - Contact Service Representative in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at IRS full-time (More than 3 years)

    Pros

    Salary Benefits On site gym

    Cons

    Messy overworked unorganized unprofessional seasonal

    Advice to Management

    I would make sure every manager would have a degree or proof of extensive management experience. 85% of the managers are very unprofessional and unorganized. The managers should speak up more for the people on there teams and at least pretend like they care about them. The culture of this company is terrible, the training is terrible! If you are not a person that grasp concepts or knowledge very fast, you will sink at this job. The values are non existent.


  5. Helpful (1)

    "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hampton, VA
    Current Employee - Anonymous Employee in Hampton, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IRS full-time (More than 10 years)

    Pros

    Great pay, comfortable atmosphere, easy to achieve a perfect appraisal, good performance awards and annual time off.

    Cons

    Micromanage, no room for advancement due to hiring freezes. Could provide more sick leave 4 hours a pay period is not enough.

    Advice to Management

    Stop micromanaging employees


  6. "Seasonal Tax Examiner"

    StarStarStarStarStar
    Current Employee - Tax Examining Technician in Austin, TX
    Current Employee - Tax Examining Technician in Austin, TX

    I have been working at IRS full-time (More than 5 years)

    Pros

    You can self furlough yourself at any time, and the longer you are employed, your seasons may last up to 10 months.

    Cons

    Really bad communication. Lack of any good management

    Advice to Management

    complete restructuring


  7. "contact rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IRS full-time (More than a year)

    Pros

    learned allot about taxation, extensive training

    Cons

    militants rude management, not allowed to have my own business, not allowed time off for illness. low wages

    Advice to Management

    you don't have to be rude.

  8. "Excellent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Compliance Officer in Los Angeles, CA
    Former Employee - Tax Compliance Officer in Los Angeles, CA

    I worked at IRS (More than 10 years)

    Pros

    Great pay and benefits. Flexible full time work schedules.

    Cons

    Political. If congress has issues, then your job can be in jepordy.


  9. "Volunteer Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS part-time

    Pros

    Master Federal and NY state Tax law.

    Cons

    Some of the reviewers are not familiar with the online system.


  10. "Contact Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Representative in Indianapolis, IN
    Current Employee - Contact Representative in Indianapolis, IN
    Recommends

    I have been working at IRS full-time (More than a year)

    Pros

    Fair Pay that goes up considerably every year
    Great managers that truly want you to succeed
    Good benefits
    Tons of paid time off

    Cons

    Not a lot of room for advancement. A lot of the people that work here are past retirement age and are still doing the same job.


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