IRS Reviews | Glassdoor

IRS Reviews

Updated April 27, 2017
843 reviews

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Full-time Part-time

843 Employee Reviews

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Pros
  • Job security and work/life balance (in 70 reviews)

  • Flexible schedule, good benefits if perm then good chances for a long career (in 72 reviews)

Cons
  • the seasonal can be unpredictable sometimes, and it can be hard to move to different departments (in 11 reviews)

  • The budget cuts and the hiring freeze is burning out the people working (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Representative in Austin, TX
    Current Employee - Service Representative in Austin, TX

    I have been working at IRS full-time (More than 5 years)

    Pros

    This job allows me to use my detail oriented and perfectionist personality to analyze tax accounts. I enjoy always having work to do, and have really enjoyed working with some amazing people and being recognized for my hard work!

    Cons

    I have maxed out of my growth opportunities and would like to find something else I can grow in and use my professional skills.

    Advice to Management

    More communication, there has been times that I took vacation and was not made aware of trainings and things like that that would be going on upon my return. Just because my wife had a baby and we took some time off, I should not have come back expecting my schedule to be the same just to have a friend tell me it wouldn't be.


  2. "IRS - PGH PA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IRS full-time (More than a year)

    Pros

    Paid for public transportation; $130 monthly stipend. Reasonable pay rate

    Cons

    micro-management. No advancement if you did not have 20+ years.

    Advice to Management

    Treat people as an educated individual who is able to make executive decisions.


  3. "Good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Representative in Jacksonville, FL
    Current Employee - Contact Representative in Jacksonville, FL

    I have been working at IRS (More than a year)

    Pros

    Benefits are great pay is great

    Cons

    Incoming calls and really precise schedules


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  5. "Tax"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TAX EXAMINER TECHNICIAN in Round Rock, TX
    Current Employee - TAX EXAMINER TECHNICIAN in Round Rock, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at IRS (More than 3 years)

    Pros

    Accounting and tax law experience

    Cons

    Severe lack of leadership, and direction. Daily duties and procedures are not easily interpreted

    Advice to Management

    Lead to serve not promote self


  6. "Contact Rep"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IRS full-time (More than 3 years)

    Pros

    Although not intuitive, the people here are all happy and helpful. Overtime is available on a regular basis if you want to bump up your paycheck, and the training is very good. I wasn't with the IRS very long, but they also worked with and around my military obligations. Great employer for military service members.

    Cons

    Shiftwork. After initial training, they may ask / tell you to go to a night shift when you thought you were being hired for a day shift. Be sure you are clear about shiftwork before you hire on if that is important to you.


  7. "IRS down on the river (flat top building)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Transcriber in Covington, KY
    Former Employee - Data Transcriber in Covington, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IRS full-time

    Pros

    You can listen to audiobooks/podcasts all day
    Casual environment
    Blue collar office
    Good benefits
    No work to take home
    Easy job to get, with a degree
    Management is down-to-earth and helpful

    Cons

    No opportunity (people have been working there for several years as seasonal workers waiting to become permanent)
    Facility closing in 2019
    Old and somewhat dirty facility (rats in one corner)
    Very short lunch break

    Advice to Management

    Middle Management, continue to do what your'e doing. Upper Management -- give people incentives to work there.


  8. Helpful (2)

    "Contact Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Representative in San Jose, CA
    Current Employee - Contact Representative in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IRS full-time (Less than a year)

    Pros

    Get to help taxpayers or their accountant resolve their tax issues. The work is left at the office and no one is expected to work overtime. There are many opportunities within the agency provided that you work here for at least a year to meet the "time in grade" requirement for transfers.

    Cons

    Steep learning curve in the beginning but the calls get easier. The computer system requires really good technical aptitude to pick up.


  9. Helpful (1)

    "Tough job that makes a difference"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Officer in Southborough, MA
    Current Employee - Revenue Officer in Southborough, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great work-life balance
    Excellent benefits and fair pay
    Make a concrete difference

    Cons

    Consistently underappreciated and vilified by public


  10. "Procurement/Budget Analyst (COTR)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead IT Specialist/Applications Developer in Woodbridge, VA
    Current Employee - Lead IT Specialist/Applications Developer in Woodbridge, VA
    Recommends
    Positive Outlook

    I have been working at IRS (Less than a year)

    Pros

    non disclosure agreement with vendors

    Cons

    position of public trust, under higher level of watch and stardards

    Advice to Management

    level the statues of regulations for employees to provide a medium with consumer/client and the employee


  11. "Revenue Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Revenue Agent in Wilmington, NC
    Current Employee - Internal Revenue Agent in Wilmington, NC
    Recommends
    Neutral Outlook

    I have been working at IRS full-time (More than 5 years)

    Pros

    Work life balance, discouraged to work more than 40 hours per week. Make your own schedule. Work in office and at client site / CPA office.

    Cons

    Tedious procedures. Management can make or break your job. Negative outlook from the public.


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