IRS Reviews | Glassdoor

IRS Reviews

Updated June 24, 2017
871 reviews

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Full-time Part-time

871 Employee Reviews

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Pros
  • Job security and work/life balance (in 71 reviews)

  • Flexible schedule, good benefits if perm then good chances for a long career (in 74 reviews)

Cons
  • the seasonal can be unpredictable sometimes, and it can be hard to move to different departments (in 11 reviews)

  • The budget cuts and the hiring freeze is burning out the people working (in 19 reviews)

More Pros and Cons

  1. "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Approves of CEO

    Pros

    great training and smart people

    Cons

    long hours. few raises over the past couple years.


  2. "Front Line Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Line Manager in Jacksonville, FL
    Current Employee - Front Line Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at IRS full-time

    Pros

    Great benefits and opportunities to advance, Self education and paid training before starting in a new position. Traveling and possibilities to find a job in any State of the United States

    Cons

    Updates in law changes are provided with short notice. Lots of bureaucracy and low productivity in some areas

    Advice to Management

    stay aware of any updates and changes on procedures. Pay close attention to adherence to schedule and employees with low leave balances.

  3. Helpful (1)

    "Secretary Technical Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Secretary/Technical Assistant in West Hartford, CT
    Former Employee - Secretary/Technical Assistant in West Hartford, CT

    I worked at IRS full-time (More than 3 years)

    Pros

    Fast paced, time of the essence. Always processing and moving data.

    Cons

    Atmosphere vey suspicious, environment of staff in general not happy

    Advice to Management

    May President Trump can alleviate some of the worst things said about this agency


  4. "Internal Revenue Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edison, NJ
    Current Employee - Anonymous Employee in Edison, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Work / life balance, flexible schedule

    Cons

    Hard to advance, lots of paperwork

    Advice to Management

    Go paperless!


  5. Helpful (3)

    "Great work, poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at IRS full-time (More than 3 years)

    Pros

    Exciting work and the ability to help people. Most people care deeply about doing the right thing and want to help taxpayers.

    Cons

    Very hierarchical. The first questions people ask are your name and how long you've worked at the IRS. Your answer had better be 2+ decades. Bullies are promoted to management and are rewarded for their behavior. It's hurt morale and engagement greatly.

    Advice to Management

    Train managers in soft skills and replace ones who harass and intimidate employees


  6. "Tax Compliance Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at IRS full-time (More than 10 years)

    Pros

    Federal Holidays off with pay. LOTS of Federal Holidays

    Cons

    No raises; limited opportunities for advancement

    Advice to Management

    Pay the people according to the work done not on an antiquated schedule that has NO RAISES


  7. "Just ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Representative in Cleveland, OH
    Current Employee - Contact Representative in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IRS full-time (Less than a year)

    Pros

    Light work load, casual clothing

    Cons

    Doesn't feel like a job, zero job security and stability

  8. Helpful (1)

    "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Representative in Austin, TX
    Current Employee - Service Representative in Austin, TX

    I have been working at IRS full-time (More than 5 years)

    Pros

    This job allows me to use my detail oriented and perfectionist personality to analyze tax accounts. I enjoy always having work to do, and have really enjoyed working with some amazing people and being recognized for my hard work!

    Cons

    I have maxed out of my growth opportunities and would like to find something else I can grow in and use my professional skills.

    Advice to Management

    More communication, there has been times that I took vacation and was not made aware of trainings and things like that that would be going on upon my return. Just because my wife had a baby and we took some time off, I should not have come back expecting my schedule to be the same just to have a friend tell me it wouldn't be.


  9. "IRS - PGH PA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IRS full-time (More than a year)

    Pros

    Paid for public transportation; $130 monthly stipend. Reasonable pay rate

    Cons

    micro-management. No advancement if you did not have 20+ years.

    Advice to Management

    Treat people as an educated individual who is able to make executive decisions.


  10. "Good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Representative in Jacksonville, FL
    Current Employee - Contact Representative in Jacksonville, FL

    I have been working at IRS (More than a year)

    Pros

    Benefits are great pay is great

    Cons

    Incoming calls and really precise schedules


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