ISGN Corporation Reviews | Glassdoor

ISGN Corporation Reviews

Updated April 28, 2017
107 reviews

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2.4
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Amit Kothiyal
27 Ratings

107 Employee Reviews

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Pros
  • There is opportunity to learn different loan programs (in 5 reviews)

  • A good place to learn and enhance your skills (in 2 reviews)

Cons
  • At times unprofessional and chaotic, with ever-changing priorities from upper management (in 9 reviews)

  • Aboustely no training, you have to literally figure out everything by yourself but the current staff that's more seasoned will try to assist (in 6 reviews)

More Pros and Cons

  1. "Exciting and Rewarding Work and Smart, Experienced Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Communications Manager in Palm Bay, FL
    Current Employee - Marketing Communications Manager in Palm Bay, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work with a smart group of driven individuals that help you grow in your role. Many roles are remote positions. Allows for ownership of projects and the ability to make a real difference in helping the company grow. Exciting and rewarding to work with a technology company carving a niche in the industry.

    Cons

    You have to reach out to get to know your colleagues, since many work remotely.


  2. "Worst place I have ever worked - Constant layoffs, horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Title Specialist in Palm Bay, FL
    Former Employee - Title Specialist in Palm Bay, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ISGN Corporation full-time (More than a year)

    Pros

    None that I can think of.

    Cons

    So many issues. Completely dysfunctional. A serious lack of management. Horrible leadership. They go on a hiring spree then lay everyone off while they are at lunch! And when you bring concerns to their Indian managers they treat you like trash. Like you don't matter and we dont have time for you. Just BAD. On a positive not the CEO is a great guy. The floor managers SUCK!

    Advice to Management

    Stop treating your employees like trash. And most of all learn how to manage correctly... not like a dictatorship.

    ISGN Corporation Response

    May 1, 2017 – Digital Marketing Manager

    We are very sorry to hear that you had a negative experience. We want to make sure that your feedback gets directed to the right location. Please know that ISGN Corporation is purely a technology... More

  3. "Dysfunctional Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ISGN Corporation full-time (More than a year)

    Pros

    Decent Salary, exposure to a new culture.

    Cons

    This is a company based in India doing business in the US in a market and cultural system they don't sufficiently understand.

    Advice to Management

    Divest of mortgage industry interests.

    ISGN Corporation Response

    May 1, 2017 – Digital Marketing Manager

    We are very sorry to hear that you had a negative experience. We want to make sure that your feedback gets directed to the right location. Please know that ISGN Corporation is purely a technology... More


  4. "Awful"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Rocky Hill, CT
    Former Employee - Anonymous Employee in Rocky Hill, CT
    Doesn't Recommend
    Negative Outlook

    I worked at ISGN Corporation full-time (Less than a year)

    Pros

    I'm sorry I have none

    Cons

    Basically the whole co is a con. The pay is ok the management sucks, they are very good at passing the buck and creating a false sense of security with your job. When they have lay offs or fire people it's basically out on display for everyone to see

    ISGN Corporation Response

    Mar 13, 2017 – Digital Marketing Manager

    We are very sorry to hear that you had a negative experience. We want to make sure that your feedback gets directed to the right location. Please know that ISGN Corporation is purely a technology... More


  5. "Turnover, lack of upper management, no upside beyond a paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Rocky Hill, CT
    Former Employee - Director in Rocky Hill, CT
    Doesn't Recommend

    I worked at ISGN Corporation full-time (More than 8 years)

    Pros

    None, Most everyone is there for a paycheck. Most promotions equal pay cuts as the salary is so low.

    Cons

    Turnover happens at all levels. They change upper management often with new priorities every month. At the lower levels turnover happens all the time as they do not take care of their employees.

    Advice to Management

    Invest in your staff.

    ISGN Corporation Response

    Jan 10, 2017 – Digital Marketing Manager

    Dear Former Director – We are saddened to see you feedback, Our BPO division (former business segment) did have some very turbulent times and we did lose good people but we also had high performing... More


  6. "Mortgage Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Rocky Hill, CT
    Former Employee - Mortgage Loan Processor in Rocky Hill, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    NOTHING....except HR lady is the so sweet and CEO Erik is so nice.

    Cons

    Team leads are NOT helpful. Too much Gossiping by Management. Team leads are very negative. Job is very unorganized. Team leads take too many smoke breaks and pick and choose favorites. Extremely unstable work environment. Would NEVER refer this employer to anyone even if it were the last job on this earth. Need a better training system also. Fires people after 90 days. Also lost confidential paperwork (copy of license, tax information, direct deposit information) upon employment offer.

    Advice to Management

    Stop Gossiping so much on your smoke breaks. Be more helpful to your employees. Stop being so negative!!!


  7. Helpful (1)

    "Loan Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Processor in Rocky Hill, CT
    Current Employee - Loan Processor in Rocky Hill, CT
    Doesn't Recommend
    Negative Outlook

    I have been working at ISGN Corporation full-time (Less than a year)

    Pros

    Unlimited overtime and occasionally catered food for all employees.

    Cons

    Fire happy, high turnover, poor training, oppressive, unrealistic goals and expectations, lots of negativity and gossip. No professional development. Employees are not committed to the company's vision. Most are there for the paycheck. Everyone is treated like they are replaceable. This is a toxic environment for positive and talented professionals. If you are one stay away.

    Advice to Management

    It is not wise to use scare tactics to motivate employees (ex. Firing people who are not liked). There are other more positive ways to motivate people and get results. Good training and positive reinforcement can go very far.

    ISGN Corporation Response

    Jan 5, 2017 – Digital Marketing Manager

    We are sorry to hear that you had a negative experience as a loan processor. We want to make sure that your feedback gets directed to the right location. Please know that ISGN is purely a technology... More

  8. Helpful (4)

    "NAUGHT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palm Bay, FL
    Former Employee - Anonymous Employee in Palm Bay, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I had the pleasure of working at ISGN for 3 whole weeks. In those 3 weeks I sat at a cubicle and did absolutely nothing at their no direction routine. So I took learning manuals and started going through them to see about how their software worked..that was simple enough except their definitions and law references were very outdated....so I told the lady in charge or learning...she said Oh, we should take care of that. Then ISGN was bought by another Indian company so I looked up the owner of the new company....what a fascinating life and the help to his community. He bought a baseball team to assist those in college further their sporting forté...thought that was absolutely unique and fabulous. So, during my third week I get taken to a large conference room where the VP and Manager of the department sat...I knew exactly what was happening but not why. I am a strong employee who needs to supervision to achieve my job directives...well, it appears my supervisor did not like me at all. Which, I knew the minute I met her. Such contempt. A couple of other things happened that made me know what my outcome was going to be....and, I was told by everyone in my group to not talk to the supervisor, she's a witch and yells and complains about everything. Not one person on the team liked her or respected her. So, because I don't sit back and not say a word, my employment was terminated. From the letter I received, for no reason that would qualify as a reason to terminate. So, best of luck to all of you people working here and I'm sure it's for the pay check...their pay was adequate. Have a nice work!!!

    Cons

    The Company itself. Management - None. Intelligence - None. Respectfulness - None. Some employees get away with murder.

    Advice to Management

    Hire managers - not just bones with skin over laying


  9. "Loan process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Processor in Palm Bay, FL
    Current Employee - Loan Processor in Palm Bay, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISGN Corporation (Less than a year)

    Pros

    Lots of work, friendly management, good location. Flexible hours, lots of overtime is available. Nice building. Big break room, several bathrooms.

    Cons

    Too many loans in pipeline, micromanaged by client if on Freedom account. Some Parking is far from building. Not enough microwaves in break room.

    Advice to Management

    Streamline process. Not enough training.


  10. "Mortgage Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Rocky Hill, CT
    Former Employee - Mortgage Loan Processor in Rocky Hill, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ISGN Corporation (Less than a year)

    Pros

    The great relationship you build with your co-workers, the ability to use flex time if have an appointment instead of using your PTO

    Cons

    Let's see where do I begin? Well there are many things wrong with this company.
    1. The morale is low
    2. There no structure period
    3. The person HR will tell you anything to get you on board with this company
    4. Aboustely no training, you have to literally figure out everything by yourself but the current staff that's more seasoned will try to assist
    5. If they don't like you they won't have any interests in promoting or developing you for the next role
    6. There always chAnging the bonus structure, if they see processors are making bonus everything month they will go ahead and change it so it's harder for you to make incentive. I only worked there for 8 months and they changed the bonus at 5 times, now that's ridiculous
    7. The pay is below market pay
    Lastly, one of the best thing that made me upset, they spent 2,000.00 on a window for management office just so she can see what everyone is doing. Like seriously!!!! Why not use tht money to invest in a better fax machine, scanner or copier/printer.
    In my opionin this company will continue to have a high turnover rate.

    Advice to Management

    The CEO is clueless as to what goes down in this company


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