ISO Claims Partners Reviews

Updated May 19, 2020

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2.7
39%
Recommend to a Friend
67%
Approve of CEO
ISO Claims Partners President and CEO  Scott G. Stephenson
Scott G. Stephenson
9 Ratings
Pros
  • "Work from home Fridays is a pro(in 8 reviews)

  • "However, this hard work is acknowledged through incentives, free food, bonus, bonus days off, etc(in 6 reviews)

Cons
More Pros and Cons
  1. Helpful (1)

    "Meaningful and challenging work, great colleagues and folks who want to do a good job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISO Claims Partners full-time for more than 5 years

    Pros

    I think that it is important for employees, both former and current, to have a forum to anonymously comment on their experiences and impressions of a company to help prospective employees make informed decisions about potential opportunities. I think that it can be helpful if those comments are based in fact, but if they are purely negative and warped opinions I don’t feel that’s helpful. I’ve never commented on here before, but I felt compelled to write this because I saw a post recently that was just mean and not factually based. I’ve worked at Claims Partners for some time and don’t think it’s perfect, but no organization is without room for improvement. I enjoy the work I do. It can be stressful, but, by and large, I feel that Claims Partners is successful and that it is moving in a great direction, especially from where it had been under prior leadership.

    Cons

    Like any place, can be stressful at times and a few bad apples (but not many)

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  2. Helpful (1)

    "Don't become a lifer"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Coordinator in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ISO Claims Partners full-time for more than a year

    Pros

    good people and fast paced. owned by Verisk

    Cons

    terrible pay, little room for growth

  3. "VERISK Please send help!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in North Reading, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ISO Claims Partners full-time for more than 3 years

    Pros

    The cons outweigh any minuscule perk offered. WHF Fridays were nice, but with most companies fully remote for the rest of the year, doesn't matter.

    Cons

    Full of people who didn't grow out of high school. The office politics were draining all the self-produced joy. The majority of the managers have learned the worst management habits from the so-called leaders and their minions. Under pay, unless you are willing to become a minion. Career growth, none, unless you are willing to become a minion.

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  4. Helpful (4)

    "Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Newark, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ISO Claims Partners full-time for more than 3 years

    Pros

    Pay is competitive with other organizations in the same industry

    Cons

    The leadership from the top down is the worst that I've ever worked for. They only care about themselves. They are vindictive and unethical. Lawsuits have been filed against them by former employees. How they manage to keep their jobs is beyond my imagination.

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  5. Helpful (4)

    "Sad state"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ISO Claims Partners full-time for more than 3 years

    Pros

    Salary, benefits and promotion opportunities are good

    Cons

    A lot of favoritism here and bad emplyees are retained while hood ones are kicked to the curb. Highly political atmosphere and management cares only about bottom line not about morale or employees. Senior management will find people to find others to blame for their mistakes and are untouchable. As others have said, too cliquey. Stay away.

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  6. Helpful (10)

    "When will the bad behavior stop?"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims in North Reading, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ISO Claims Partners full-time for more than 5 years

    Pros

    Some great middle management and individual contributors

    Cons

    Leadership regularly asks Inner circle to perform inappropriate favors. If you say no you become a target. Top leadership works remotely from another state and only appears for social outings. If they even decide to appear. VP and above all live locally and work from home 99% of time and are allowed flex office hours. Hello 10-2. Top leadership adds all employees on personal Facebook and then makes inappropriate comments regarding appearance & personality. Employees are encouraged to surveillance peers and provide gossip back to leadership. Best gossip lands you a promotion or new office. Continuous stream of feedback over multiple years provided to HR and nothing is done to reduce bad behavior. Leadership continues to ask folks to log positive Glassdoor reviews. Today they will check history to see who accessed Glassdoor at work, if you did you will be a target.

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  7. Helpful (3)

    "A terrible environment to work in & a very low salary."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Paralegal 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ISO Claims Partners full-time for more than a year

    Pros

    Now that I have been out of this company for 2 years I can honestly say that the only pro you will encounter is if you are desperate for your first job. Your next job will be better because almost every job will be better than working here.

    Cons

    Management micromanages and sends passive aggressive messages to you when you make tiny and insignificant mistakes. They frequently had me do tasks that were outside my position and acted like it was my job. It was not and they were taking advantage of me. I wasn't getting paid to do what they requested. The pay for a paralegal was terrible and the benefits (despite them saying they were good) were terrible. It is really not worth all the drama this office brings for the one day that you can work from home. I got a new job and the first thing I noticed was how much energy I have now that I am out of ISO. Passive aggressive environments are exhausting. I also want to add that my manager was calling and texting me to try to get me to work on a day that I took PTO. I was getting paid in the 30's so I can't even say I was being compensated for that annoyance. You don't get a day off at this company. This is an office that hires straight out of college and does not expect to keep their employees so they underpay them. People have been quitting a ton and they are always understaffed somewhere because they can't keep their employees. Everyone is asked to carry a heavy load for very little pay. They act like it is every office environment because most of the employees don't know any better but it's not. It is a terrible company to work for.

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  8. Helpful (4)

    "All about Medicare"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ISO Claims Partners full-time

    Pros

    Friendly coworkers, pretty good benefits/perks, clean and open office

    Cons

    Very monotonous work, a bit hard to get promoted past a certain point

  9. Helpful (6)

    "Run Run Run"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Reading, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ISO Claims Partners full-time for less than a year

    Pros

    Health, dental, vision, etc. They even have pet insurance. Work from home Fridays. But, that doesn't apply to everyone in the office.

    Cons

    They sell this company as a start-up feel. FAR FAR from it. Pay is so low. I can leave and work as a waiter and make more money. The issues run high and deep. The 3 musketeers are toxic. Nothing here is going to change if they stay on. Most leave within the year because managers look for any reason to fire them. The ones that see the pattern leave on their own. During the interview, they talk about how people have been working there for 4-7 years. That's a lie. There's no growth because managers will fire people that have any ambition to move up so that they can save their own jobs. They create fake email addresses to post positive reviews.

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  10. Helpful (12)

    "What happens when ineffective leaders start a cult..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ISO Claims Partners full-time

    Pros

    -WFH Friday which is a nice way to do nothing with 20% of your week. -If you "play the game" and placate the three "leaders" you can be their spies which will entitle you to an office, reduced responsibilities, and some nonsense job title. - There are good people here but you have to find them quick since everyone with a marketable skill or conscious leave in a hurry.

    Cons

    - Total cut throat atmosphere. No one trusts anyone. The three "leaders" act like they're everyone's friends but they and their posse of five or or hangers on have been, and continue to, enrich themselves on the backs of the staff. - President and COO show up about once a month expect much fanfare when they show up. They want praise…nay…they DEMAND praise. They want to stand in front of a PowerPoint slide, crack a few inside jokes, get a few forced laughs, and then send people on their way (with a smile) to slave away towards an unrealistic production goal. If you like cults this is the place for you! - I can think of one person who is a real leader. Everyone else is only out to benefit themselves on the back of the services team and by extension Verisk. The three people who think they are “leaders” think they are running some Silicon Valley startup when it is actually a factory with cubicles. Wearing a sport coat and drinking beer during working hours does not make you a startup. It means you’re an ineffective leader who can rattle off business buzzwords with a champagne buzz.

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Found 55 reviews