ISO New England Reviews | Glassdoor

ISO New England Reviews

Updated May 19, 2017
36 reviews

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4.2
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ISO New England President, CEO, and Director Gordon van Welie
Gordon van Welie
24 Ratings

36 Employee Reviews

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  1. "Proud to be part of Team ISO-NE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Holyoke, MA
    Current Employee - Manager in Holyoke, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISO New England full-time (More than 10 years)

    Pros

    Employee development is focused both on department objectives as well as the individual’s personal and professional career goals. As a manager, I aim to make employees successful in their current role, but also work with them to strengthen transferable skills that make them more valuable so, if they chose, they are better able to move to other parts of the organization or take on other career paths to broaden their experiences.

    Cons

    There can be different standards for different departments; consistency would better set employee and management expectations.

    Advice to Management

    Remain open to internal transfers as a way to give employees a broader set of experiences


  2. Helpful (2)

    "Great First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entry Level in Holyoke, MA
    Current Employee - Entry Level in Holyoke, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISO New England full-time (More than a year)

    Pros

    Compensation is competitive for the work and the area. The benefits packages are second to none. Work is interesting and engaging, while supervisors and managers ensure a good work-life balance. Flex-time and remote work policies are helpful and accommodating to individual schedules. Employees and management are friendly, helpful, and knowledgeable. Lots of professional development opportunities available to employees. Incentive programs for exceptional performance are useful motivators.

    Cons

    Cost of living in the surrounding areas is high and commuting north through Springfield causes small delays due to traffic.

    Advice to Management

    Continue to support employee development through performance reviews and training programs. Ensure that company culture continues to be innovative and strategic by supporting the workplace needs of newer, younger employees.


  3. Helpful (6)

    "Top Heavy Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Holyoke, MA
    Former Employee - Anonymous Employee in Holyoke, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ISO New England full-time (More than 5 years)

    Pros

    There is scope for professional growth provided that you are not working for a fearful and insecure manager. Be prepared to work independently but also experience the burden of institutional lifers who do not care to develop new skills but are quite comfortable seeking a parasitic existence off of those who possess the ability to learn new things quickly.

    Cons

    Middle management unable to provide satisfactory guidance on assignments but expect to be spoon-fed by their direct reports which slows the professional development of the direct reports. There are too many superfluous leadership titles that deliver little for the compensation received.

    Advice to Management

    Ensure that middle and senior management leaders are technically and administratively adept for the business for which they have responsibility so that internal and external stakeholders can be better served.


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  5. Helpful (2)

    "Supervisor, Market Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leander, TX
    Former Employee - Anonymous Employee in Leander, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ISO New England (More than 10 years)

    Pros

    Enormous opportunity for professional growth.

    Cons

    Not a standard 40 hour week in technical positions.

    ISO New England Response

    Nov 16, 2016 – Senior Recruiter

    ISO New England is a great place to work and offers many opportunities for professional development and growth! Thank you for taking the time to share your thoughts.


  6. Helpful (2)

    "Couldn't be happier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Holyoke, MA
    Current Employee - Assistant in Holyoke, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ISO New England full-time

    Pros

    I have been at the ISO for just about a year. I came from another organization with almost the exact same number of employees. Since coming to the ISO I have been nothing but impressed. The benefits and programs that are in place to support employees at the ISO are far superior to anywhere else that I have ever worked. The programming done in this organization is very well organized and thought-out. The work environment is pleasant, productive and encouraging. I find my work to be interesting and challenging. I would highly recommend ISO New England to anyone considering the organization as a future employer.

    Cons

    I wish I lived a little bit closer, but that was a decision I made when purchasing my home.

    Advice to Management

    Thank you for making the ISO a great place to work.

    ISO New England Response

    Oct 19, 2016 – Vice President, Human Resources

    Welcome aboard. I am glad to hear your first year has been such a positive one. We value insights from all of our staff, but I am especially happy to hear that those newer to the organization are ... More


  7. Helpful (4)

    "Jack of all trades"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Springfield, MA
    Former Employee - Analyst in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ISO New England (More than 10 years)

    Pros

    Money, money, money, money, money

    Cons

    Everything you can think of. Management or lack thereof, sucks

    Advice to Management

    Stop being so sneaky, protecting your to, Top heavy salaries

    ISO New England Response

    Sep 7, 2016 – Vice President, Human Resources

    We strive to provide competitive salaries to be sure we are able to attract and retain top talent at all levels. While I am discouraged to hear that this was your experience, I nonetheless thank you ... More


  8. Helpful (3)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Holyoke, MA
    Current Employee - Systems Analyst in Holyoke, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced work environment. Ideal place for a go getter.

    Cons

    Not many opportunity to grow.

    ISO New England Response

    Feb 23, 2016 – Senior Recruiter

    Thank you for taking the time to review ISO-NE!


  9. Helpful (5)

    "Arrogant and superficial"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Holyoke, MA
    Current Employee - Engineer in Holyoke, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ISO New England full-time (More than 5 years)

    Pros

    Good compensation, many company sponsored programs, easy to do nothing useful and get paid well.

    Cons

    Favoritism and nepotism - about 10 people make all decisions, the rest avoid responsibility and finger point. Primary communication is arrogance and brown-nosing. HR is obsessed with image, (this review will be targeted), maintains black list of employees to identify real problems. Artificial rules and projects created to keep departments employed.

    Advice to Management

    Spend less time brown-nosing vice presidents and talk to your employees.

    ISO New England Response

    Sep 7, 2016 – Vice President, Human Resources

    Thank you for your comments. I’m pleased that you mention our company-sponsored benefits—we take pride in our professional development, employee recognition, retirement, health and wellness programs ... More


  10. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grid Operator in Holyoke, MA
    Current Employee - Grid Operator in Holyoke, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They care about their employees. Great benefits. Supervisors engaged. Teamwork.

    Cons

    Cost of living is high.

    ISO New England Response

    Dec 21, 2015 – Senior Recruiter

    Thank you for taking the time to review ISO-NE!


  11. "Nice company to work, but little room to move up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Holyoke, MA
    Current Employee - Senior Analyst in Holyoke, MA

    Pros

    The work in the ISO NE is not stressful at all. People work there are very friendly. The compensation is decent. Job security is good.

    Cons

    There is not too much room to move up. The job can be tedious sometimes. The company culture is very conservative. Not very open to new idea.

    ISO New England Response

    Sep 9, 2015 – Senior Recruiter

    Thank you for taking the time to provide a review.


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