ITHAKA User Experience Designer Reviews | Glassdoor

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ITHAKA User Experience Designer Reviews

Updated Sep 17, 2017

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1.8
0%
Recommend to a Friend
  1. Helpful (7)

    "Divergent visions @ ITHAKA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - User Experience Designer in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at ITHAKA full-time for more than a year

    Pros

    Great pay and benefits package, talented co-workers working hard to solve IT problems, and great IT and HR support.

    Cons

    Disparate product visions and goals. While Ithaka has implemented Agile methodology for software development they've taken the ceremonies too literally; days are filled with mostly useless status meetings and it's hard not to feel micro-managed by management.

    ITHAKA2017-09-17
  2. Helpful (6)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - User Experience Designer in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at ITHAKA full-time for more than 5 years

    Pros

    Great benefits! Great location in downtown Ann Arbor. Yearly in-service days and volunteer/donation opportunities to give back to the community. Awesome support staff (admin/IT/business services).

    Cons

    Very poor communication between office locations. Little understanding of what User Experience is and how it can help create a better product. Very manager heavy. No opportunity for career growth. Emphasis on degrees held over experience and/or ability. Office politics often interfere with employees' ability to do their jobs. Very toxic work environment.

    Advice to Management

    Gain a better understanding of what it takes to create and maintain product website. Allow employees to do the jobs they were hired for. Stop micro-managing. Put less emphasis on 'hero' employees.

    ITHAKA2016-02-10
Found 2 reviews