ITT Educational Services Reviews | Glassdoor

ITT Educational Services Reviews

Updated February 7, 2017
23 reviews

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ITT Educational Services Chairman and CEO Kevin M. Modany
Kevin M. Modany
19 Ratings

23 Employee Reviews

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Pros
  • Nice facility, plenty of free parking, free lunch three times per week (in 4 reviews)

  • It was great helping students find funding for school (in 4 reviews)

Cons
  • There is no merit increase, just a cost of living increase which is insufficient (in 3 reviews)

  • Even promotions are limited to once a year and provided in conjunction with the annual cost of living increase (in 3 reviews)

More Pros and Cons

  1. "Director of Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at ITT Educational Services full-time

    Pros

    Helping students reach their educational goals.

    Cons

    The parent company closed all campuses due to bankruptcy.


  2. "Glad I got out on my own terms in time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Aid Advisor
    Former Employee - Financial Aid Advisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ITT Educational Services (More than 5 years)

    Pros

    Paycheck. I'd give this zero stars if I could.

    Cons

    Poor self image because you want to help people via education but it's sales driven and not fulfilling, management changes things constantly just because even for people with perfect attendance and attempting to for the one with perfect stats (department lead, de facto trainer, tenured person, etc,), management you can't believe in and you know don't support your efforts. Will do anything for a "sit" including letting them start classes without any aid paperwork or financial plan done.

  3. "Financial Aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Danville, IN
    Former Employee - Anonymous Employee in Danville, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ITT Educational Services (More than 8 years)

    Pros

    coworkers and students, followed policies and procedures very strictly. nice vacation time allowed for employees. tried to help students out when allowed.

    Cons

    long hours, did not care you had a family or life outside of work, only interested in numbers not people


  4. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carmel, IN
    Former Employee - Anonymous Employee in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ITT Educational Services full-time

    Pros

    I cant think of any pros

    Cons

    Executives did not care about employees career growth

    Advice to Management

    too little too late


  5. "Predatory lending."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ITT Educational Services part-time (Less than a year)

    Pros

    Diploma factory. You had to really screw up to get thrown out. There is no real education here. If you only wanted a piece of paper to call a degree this was the place to go. CEO embezzlement and more. Students were encouraged to cheat and exchange assignments. The books never lined up with the labs or the tests. It was a very poorly ran school.

    Cons

    Tens of thousands of students and faculty who were all fired via email out on the street after the school closes with no warning.

    Advice to Management

    Do not do anything like this company


  6. "IT Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy commute to HQ location

    Cons

    Bad management, too much micromanaging.

    Advice to Management

    Trust your people


  7. Helpful (2)

    "Stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ITT Educational Services (More than 3 years)

    Pros

    There is very little overtime for people working at HQ. Company will sponsor visas for those who need it.

    Cons

    Practically 0% raises. There is no merit increase, just a cost of living increase which is insufficient. There is no way to reward employees who perform well or to get ahead

    Advice to Management

    Fire the dang CEO Kevin Modany.

  8. Helpful (4)

    "Consider other options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Your co-workers would be nice to work with. Easy to build relationships with plenty of activities to bring staff together socially.

    Cons

    "My way or the highway" is the management style here. While it sounds nice to promote from within, when senior management has only worked at this place for the past 20+ years, they don't know any other way of doing things and people are naturally resistant to change...

    Advice to Management

    Open yourselves to outside ideas - change is good. You hired people for their skills and knowledge, let them show you what they know.


  9. Helpful (8)

    "Worst IT Culture in Indianapolis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ITT Educational Services full-time

    Pros

    Great relationship with co-workers in IT - misery loves company

    Cons

    IT is a cost center; worst leadership of over 100 companies I have worked for or with


  10. Helpful (7)

    "Working at ITT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carmel, IN
    Former Employee - Anonymous Employee in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people here are awesome to work with. Some of the employee appreciation things are nice (going to the race for free and the state fair, free lunch 3 times a week *u might not like it all*)

    Cons

    management is closed minded and clique-ish. Raises are given once a year (Feb) if given at all. No room for advancement unless someone else moves or leaves. High turnover and no replacements. Old equipment used (still using XP and Oracle 9 with no support).

    Advice to Management

    Appreciate your loyal employees and empower them not just talk about it. Open your minds


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