ITT Technical Institute Reviews in Carmel, IN | Glassdoor

ITT Technical Institute Carmel Reviews

Updated February 16, 2017
21 reviews

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Carmel, IN

2.5
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ITT Technical Institute Chairman & CEO Kevin M. Modany
Kevin M. Modany
13 Ratings

21 Employee Reviews

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Pros
  • Extremely altruistic and fulfilling position helping students achieve their educational goals (in 60 reviews)

  • Working with students who wanted to do their best to succeed (in 21 reviews)

Cons
  • No work life balance, schedule changes constantly (in 29 reviews)

  • Upper management encourages passing every student regardless of grades, so they will stay enrolled (in 38 reviews)

More Pros and Cons

  1. "Senior Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carmel, IN
    Former Employee - Anonymous Employee in Carmel, IN

    I worked at ITT Technical Institute full-time (More than 3 years)

    Pros

    Great IT team. Latest technologies, very supportive and forwarding thinking management(just IT). Work from home option. Free lunch for 3 days a week, 9/80 plan(that lets you take off alternate Friday).

    Cons

    Does not have a good impression on CEO and board, they were not transparent about whats going on with the company.


  2. "Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Carmel, IN
    Former Employee - Recruiter in Carmel, IN
    Doesn't Recommend
    Negative Outlook

    I worked at ITT Technical Institute full-time (More than a year)

    Pros

    many employees were good to work with

    Cons

    Company basically lied to us about their level of integrity and relationship with the Department of Education / we were shut down at a moments notice, and many employees lost their jobs

    Advice to Management

    this is a N/A because the company is closed


  3. "Online Finance Aid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Aid Coordinator in Carmel, IN
    Former Employee - Financial Aid Coordinator in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ITT Technical Institute full-time (More than a year)

    Pros

    Stable schedule, pretty decent pay for the area of Indianapolis, and some really great co workers and that are there to work.

    Cons

    For a lack of a better description "government worker". Meaning there will many employees in online financial aid dept. that just wanted to clock in, do as little as possible or expected, chat with "their" people and not make any new connections to other employees.

    Advice to Management

    Hire managers that know how to manage. Providing a management position to someone who knows the job well but has no management skill and no one to coach them provides no trust in the department.


  4. "Shady"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Carmel, IN
    Former Employee - Recruiter in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ITT Technical Institute full-time (More than a year)

    Pros

    It was like constantly being in a pressure cooker! The only positive was the people, glad to see it gone!

    Cons

    Micro management, over priced degrees, management sucked overall, pay was bad, it really just sucked but it was a pay check!

    Advice to Management

    You need to hire some people who know what they are doing, it's not rocket science but you need to know what you're doing!


  5. "So Sad it Ended This Way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Representative in Carmel, IN
    Former Employee - Online Representative in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ITT Technical Institute (Less than a year)

    Pros

    In my division the people truly cared about our students and worked had to assist them. This was an excellent group of people to work with and an outstanding group of managers.

    Cons

    The communication between the corporate offices was poor at best. The way they communicated with their employees showed a lack of caring and acknowledgement that workers were more than just performance numbers on a spreadsheet.

    Advice to Management

    Please remember that the company is more than just a paycheck for you. It takes all of the worker to build and maintain success. Success is measured by more than a balance sheet.


  6. "Terrible is an understatement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Carmel, IN
    Former Employee - Recruiter in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ITT Technical Institute full-time (Less than a year)

    Pros

    The associate level staff had really nice people who were great. They had no bad intentions for any of the students.

    Cons

    Questionable management practices. The school did not shut down because of curriculum but because of many poor and unethical business practices. Basically everything was a con.

    Advice to Management

    Good luck to the lower level managers on finding a good fit. I wish all of you well. I hope that the students get treated properly.


  7. Helpful (1)

    "This was the worse position I have ever held."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Representative in Carmel, IN
    Former Employee - Representative in Carmel, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at ITT Technical Institute full-time (More than a year)

    Pros

    My coworkers were great. Because it was a call center, the dress code was casual. Several times we could hold bondind events.

    Cons

    Micro management was rampant by superiors. No work/life balance. I hated calling people at 8am on Saturdays. Calls were scripted and not realistic. Extremely high turn-over rate.

    Advice to Management

    Care more about your employees


  8. Helpful (2)

    "Take the Good with the Bad"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Doesn't Recommend
    Neutral Outlook

    I have been working at ITT Technical Institute full-time (Less than a year)

    Pros

    ITT Tech provides paid sick time and vacation time as well as holidays off with pay. One of the managers in my department is really great. I like the people I work with in my department.

    Cons

    One of the managers is unethical and gets away with too much bad behavior. Other employees get away with being lazy or rude to other employees or prospective students. It doesn't seem like upper management cares about their employees. It is not the most stable job. If you don't hit your numbers you will be terminated.

    Advice to Management

    Hold everyone accountable for any unethical behavior. Do not tolerate so much rudeness and laziness. It wares on the employees who actually care about the students and their fellow employees.


  9. "Best place I have ever worked."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Hours are M-F days, no weekends. 10 1/2 paid paid holidays off, I have a wonderful Supervisor.

    Cons

    Small work space, dim lighting, nothing else

    Advice to Management

    Keep up the good work!


  10. "Quota Driven"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Aid Coordinator in Carmel, IN
    Former Employee - Financial Aid Coordinator in Carmel, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ITT Technical Institute full-time (More than a year)

    Pros

    If you like the fact that you can earn money by making or exceeding your quota in this call center atmosphere this is the place for you.

    Cons

    Unfortunately some of the students that get in are not computer literate and are destine to fail.

    Advice to Management

    Care more about the students than the bottom line


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