Iceland Foods Senior Supervisor Reviews | Glassdoor

Iceland Foods Senior Supervisor Reviews

Updated Jun 22, 2019

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Found 17 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
6%
Recommend to a Friend
28%
Approve of CEO
Iceland Foods CEO Malcolm C. Walker
Malcolm C. Walker
7 Ratings
  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Supervisor in Wealdstone, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Iceland Foods full-time for more than a year

    Pros

    Good opportunities to progress if you are willing to give extra time to the business

    Cons

    Long unpaid hours, short staffed, too much physical strain, no stock control

    Iceland Foods2019-06-22
  2. Helpful (3)

    "Modern slavery at it's worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Supervisor 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Iceland Foods full-time for more than 10 years

    Pros

    The team I work with.

    Cons

    Work life balance is non existent. Constantly spending hours in store aftwr your shift has finished for free just to keep your head above water. Staff levels are a joke. Don't try to give feedback about the budget because you will just get told to manage your team better. How can you manage your team when all 2 of them are on the till all day while you run around trying to do everything else yourself because you can't...

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    Advice to Management

    Im not saying thungs need to go back to the way they were before all the cuts but you need to find a happy medium. Stop catering to the 80% of staff that get to do their hours and go home and actually do something about your managment trams being worked into the ground.

    Iceland Foods2018-03-24
  3. Helpful (4)

    "Senior supervisor"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Supervisor in Workington, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Iceland Foods full-time for more than 10 years

    Pros

    Once over lots, now, nothing.

    Cons

    Poor staff training on all levels, unrealistic workload, expected to do work unpaid or above pay role, spoken to like rubbish by area managers and above, given perception of food things for staff, not for management... and so so much more

    Advice to Management

    Realise the few experiences staff left are what's keeping most stores afloat, that and the countless hours people work for free.. goodwill underapriciated like all staff.

    Iceland Foods2018-03-18
  4. "Senior supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Supervisor in Hartlepool, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iceland Foods full-time for more than 10 years

    Pros

    Good place to work

    Cons

    Some long hours lots change overs in the year

    Advice to Management

    Management team is ok

    Iceland Foods2017-11-08

    Iceland Foods Response

    November 20, 2017Recruitment Manager

    Thank you for your review. If there's anything more you'd like to tell us then please contact glassdoor@Iceland.co.uk

  5. Helpful (6)

    "Diabolical company to work for"

    StarStarStarStarStar
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Senior Supervisor in Ferndown, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Iceland Foods full-time for more than 10 years

    Pros

    Staff discount, not a lot else

    Cons

    Expected to work through breaks, expected to work over your hours for nothing, too much is expected of the few staff that work in stores now, cut backs on hours make it impossible to get the work done, impacts on customer availability, no work life balance due to long hours, no appreciation given , work hours changed with no consultation and at very short notice, expected to work New Years Day even when not open to do...

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    Advice to Management

    Treat your employees like they matter,

    Iceland Foods2017-11-12

    Iceland Foods Response

    November 20, 2017Recruitment Manager

    It doesn't sound like you've had a positive experience and we're disappointed to hear that. We'd really like to hear more so please contact us at glassdoor@Iceland.co.uk

  6. Helpful (5)

    "Terrible last 5 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Supervisor 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Iceland Foods full-time for more than 10 years

    Pros

    Great frozen food, nice family feel to team, discount is nice. Vouchers for Xmas. Great focus on charity. Layout of store is nice. Good home delivery service

    Cons

    Unrealistic targets, unrealistic, unachievable expectations due to lack of hours. Poor management especially store managers that have their favourites. Managers don’t have people skills Very physical and demanding, challenging, exhausting no work life balance. Unable to have breaks, pressured by management to work extra without pay using fear management.

    Advice to Management

    Workshops needed for management on people skills. Realistic targets needed so look at the way things are done cos hours are drastically cut.

    Iceland Foods2017-11-07

    Iceland Foods Response

    November 20, 2017Recruitment Manager

    We're sorry to hear about your experience. We're keen to hear more about your perception of our manager's people skills so please email us at glassdoor@Iceland.co.uk

  7. Helpful (3)

    "Terrible company! Dont respect any of their frontline staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Supervisor in Ashton in Makerfield, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Iceland Foods full-time for more than a year

    Pros

    10% discount Free parking Free dose of anxiety Free sip of depression Free pack of tissues for when you inevitably cry

    Cons

    Understaffed Extremely high staff turnover Disrespectful to staff Food hygeine is very low Managers bully staff

    Advice to Management

    Try and be human, having to supervise a shop that you have left for the day and having staff come up to me crying about how bad you treat them is disgusting! No wonder so many people leave!

    Iceland Foods2017-08-29
  8. Helpful (4)

    "Iceland pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Supervisor in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Iceland Foods full-time for more than 3 years

    Pros

    The staff in most stores are well trained and know how to do the job expected of them, but there is always a couple of eejits that let a store team down

    Cons

    There is not enough hours applied to each and individual store and it is hard to achieve the targets set

    Advice to Management

    Pump some money into the shops

    Iceland Foods2017-03-22
  9. Helpful (3)

    "Staff levels underfunded and and management underpaid. Good place to work before but not so much now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Supervisor 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Iceland Foods full-time for more than 8 years

    Pros

    Team spirit at store level is good. Good place to work for a part time assistant that Does not get paid a salary

    Cons

    Insufficient funding to complete tasks with the expectation that store management will stay on to complete tasks for free. Not enough wage credit given for Changeovers and stock counts again with the expectation that management will stay on to do it. You get promised time in lieu but with the wage funding as it is it it unrealistic to take a day out of store and get paid for it. Head office constantly make changes which...

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    Advice to Management

    Either lower expectations with the wage credit given or invest more in stores. I think the company retains too much profit and there is no incentive for management to go above and beyond. Lots of incentives for cashiers which is great but if my store hits full kpis or no kpis I still get paid the same. Make KPI targets financially incentivised and give bonuses for sales HD and online growth.

    Iceland Foods2017-03-11
  10. Helpful (1)

    "Senior Supervisor- Barkingside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Supervisor in Barkingside, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Iceland Foods full-time

    Pros

    Nothing. Everything as a company was poor. Not organised and lack of staff.

    Cons

    Everything. Need to work long hours and dont get paid for every hour. Would recommend

    Advice to Management

    Look after Your Staff. They dont treat staff with respect.

    Iceland Foods2016-12-22
Found 17 reviews