Icing by Claire's Reviews | Glassdoor

Icing by Claire's Reviews

Updated January 14, 2019
168 reviews

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2.7
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18 Ratings

Employee Reviews

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Pros
  • "great discount and get to wear accessories at work" (in 23 reviews)

  • "Working here you will receive a 50% discount on everything at both icing and Claire’s" (in 22 reviews)

Cons
  • "Systemic upper management problems" (in 18 reviews)

  • "Regional managers were rude and demanding, often work alone" (in 18 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Icing by Claire's part-time

    Pros

    Management was great to work with!

    Cons

    Could not move up in the company.


  2. "ASM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Farmington, CT
    Current Employee - Anonymous Employee in Farmington, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Icing by Claire's full-time (More than a year)

    Pros

    Open and close store. Drop off daily bank deposit as well as ensure quality customer service.

    Cons

    receiving weekly hours are competitive within each other.

  3. "Not For Me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Key Manager in Bronx, NY
    Former Employee - Third Key Manager in Bronx, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Icing by Claire's full-time (Less than a year)

    Pros

    -the benefits
    -the fast pace
    -the ear piercing certification

    Cons

    -not led well
    -managers were rude and chose favorites
    -hours were sometimes illegal

    Advice to Management

    -listen to your workers


  4. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook

    I worked at Icing by Claire's full-time (More than a year)

    Pros

    Quarterly Bonus
    Decent Benefits For Fulltime

    Cons

    Systemic upper management problems. Antiquated computer and POS systems. Reorganized through bankruptcy. Low pay in competitive retail market.

    Advice to Management

    Pay your workers a liveable wage. Modernize your systems to make managers jobs easier. Get upper management people who actually support the stores and aren't just number crunchers.


  5. "Third Key Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Key Manager in Oklahoma City, OK
    Former Employee - Third Key Manager in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook

    I worked at Icing by Claire's part-time (Less than a year)

    Pros

    Great discounts and cute accessories

    Cons

    Long hours, understaffed, low pay


  6. Helpful (1)

    "Stressful if you are management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Icing by Claire's full-time (More than 5 years)

    Pros

    Working here you will receive a 50% discount on everything at both icing and Claire’s

    Cons

    Regardless of sales you work 90% of the time alone

    Advice to Management

    Take care of your employees. Their people not machines.


  7. Helpful (1)

    "Falling apart from the top down. Complete disregard for what is important & possible. Over whelmed, under managed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Salt Lake City, UT
    Former Employee - Assistant Store Manager in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook

    I worked at Icing by Claire's full-time (More than a year)

    Pros

    The atmosphere and customers are really positive and fun, when employees are responsible and take on a decent amount of initiative then its a great team environment to learn the basics of retail operations.

    Cons

    Under employed, undermanaged, people have been jumping ship for quite a long time now and it only got worse since the bankruptcy was announced. Even the customers have been avoiding us now because the store is bursting at the seems with bad merchandise in some areas, and bare shelves where the merchandise that people used to come to the store for in the first place. we are now a toy store that actually appears to be going out of business.

    Advice to Management

    People used to go to claires for accessories and all things pretty. Now its a toy store and its always a total mess. employees struggle to maintain the store and do basic upkeep and tasks because we are now picking up toys that have been torn apart children and the damaged items are now at record highs, as well as a complete disreguard for the reason why people originally went to our stores, not for toys, but for glam and fun fashion products. no one cares for us anymore because a majority of what we sell now is toys and candy and what made us great is now better found online for half the price. coorporate needs to stop overwhelming employees with too much junk that we cant maintain, and get back to what made us great.

  8. "Overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Icing by Claire's full-time

    Pros

    Good benefits, decent pay, and a lot of hours

    Cons

    overworked, hired as assistant manager and ended up being the store manager at no extra pay


  9. "😁"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Icing by Claire's full-time

    Pros

    Love the discount. Loved working on the POG! Excited to see what new items were coming in shipment
     Great management.

    Cons

    Having to stay and work as result of someone not coming to work.

    Advice to Management

    Managers should have one weekend off a month.


  10. "Sales person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Icing by Claire's part-time (More than a year)

    Pros

    Fun to help customers choose trendy product.

    Cons

    None I can think of.