Icom America Reviews | Glassdoor

Icom America Reviews

Updated March 11, 2017
13 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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Icom America President Hiro Nakaoka
Hiro Nakaoka
7 Ratings

13 Employee Reviews

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  1. Featured Review

    "Icom everywhere"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TCM
    Current Employee - TCM

    Pros

    Great team environment. Remote employment available

    Cons

    Past management approach must be overcome.

    Advice to Management

    Icom is on the right track for success and growth!


  2. "Great company with a lot of potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kirkland, WA
    Current Employee - Anonymous Employee in Kirkland, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Icom America full-time

    Pros

    Icom offers a nice work environment with great people. Senior management reaches out and seeks employee feedback. The company acts quickly and makes changes in areas that need improvement.

    Cons

    Communication within the organization needs to improve. A disconnect between Icom America and their parent company exists which limits marketing strategy and has a negative effect on Icom's bottom line.

    Advice to Management

    Adopt better communication and project management practices. There are many tools available for this. With a moderate investment in this area, you will see healthy returns.


  3. Helpful (2)

    "Good co-workers & work environment, horrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kirkland, WA
    Current Employee - Anonymous Employee in Kirkland, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Icom America full-time (More than 5 years)

    Pros

    Relaxed work environment, good people to work with. As long as I do my job, I'm not bothered. Work/life balance is good, never had a problem getting time off for vacation or family emergencies. Good company to start with to get technical experience.

    Cons

    No pay raises, no bonuses, no incentive to go above and beyond or work harder. Management doesn't seem to care about their employees. A lot of people that work here enjoy the people they work with, but its clear everyone is not happy with how management is handling the company.

    Advice to Management

    Management is so disconnected with the technical aspects its almost comical. The company has been struggling the last couple years and they have no real plan in place to bail it out. Working here feels like a sinking ship, with no hope in sight. Management will come up with a plan, and then change it, then rinse and repeat. They have been trying to restructure the sales team, but its been a complete joke.


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  5. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kirkland, WA
    Current Employee - Anonymous Employee in Kirkland, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Positive environment to work in. Great team members. Lots of opportunities to advance.

    Cons

    Pay raises have not kept up with cost of living. No bonus in quite awhile.

    Advice to Management

    Communicate with your employees.

    Icom America Response

    Jun 3, 2016 – HR Manager

    Thank you for your feedback. Icom America is striving to improve communications with our associates.


  6. Helpful (5)

    "Management is 100 % inept"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Kirkland, WA
    Current Employee - Manager in Kirkland, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Icom America full-time (More than 10 years)

    Pros

    The paychecks are still good... for now.

    Cons

    To many to list here. Run away!

    Advice to Management

    I have worked here over 10 years and have seen changes every year. The past 3 years only prove how clueless management is. Bad decisions on top of bad decisions have made this a company almost unbearable to work for. I, like many of my colleagues are currently looking for employment while trying to watch our backs.


  7. Helpful (5)

    "Will never be a market leader!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regiinal Sales Manager in Kansas City, MO
    Former Employee - Regiinal Sales Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Coworkers were very good -team oriented. Overall "rank and file" employees care about the customer experience and work hard. Fun supportive environment, almost in spite of negative, clueless senior managers

    Cons

    No real plan to develop and expand business, very poor senior management. Extremely lacking on leadership front and could not get a handle on US market

    Advice to Management

    Pick a plan and give it time to develop! Oh yeh and make sure senior managers actually KNOW HOW TO MANAGE!


  8. Helpful (6)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kirkland, WA
    Current Employee - Anonymous Employee in Kirkland, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Icom America full-time

    Pros

    No goals or expectations so easy place to work. Fair pay and good benefits

    Cons

    Prefers to hire and promote outside the company, usually with people who have no experience in key issues of the company. Company is sinking fast with fewer sales by year for lase three years. Company does not expect sales to improve and has no plans (they do have wishes) that sales will improve but with no plan, sales will not improve.

    Advice to Management

    hire qualified individuals to handle your engineering, sales, and marketing teams. Bring back your old VP of operations and Sales. Despite his illness which cut his effectiveness in half, he still has twice the capabilities of your entire team combined.


  9. Helpful (2)

    "Easy place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Kirkland, WA
    Current Employee - Current Employee in Kirkland, WA
    Doesn't Recommend
    Negative Outlook

    I have been working at Icom America (More than 5 years)

    Pros

    Nice people, hours are OK, little incentive, and few expectations by managers.

    Cons

    No Strategy for business.

    Advice to Management

    Get some !


  10. Helpful (1)

    "Very good place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Approves of CEO

    Pros

    Good people; decent benefits; good level of support for employees.

    Cons

    Like most growing companies, there is a need to update processes.

    Advice to Management

    Realize that the growth of an organization of this size is directly tied to your growth as managers and leaders.


  11. "A good radio-based knowledge lesson"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Stable Japanese-based company with knowledgable people

    Cons

    Did not allow me to do what I was hired to di


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