Ideal Software Systems Reviews | Glassdoor

Ideal Software Systems Reviews

Updated June 21, 2017
4 reviews

Filter

Filter


1.9
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
David Goldman
3 Ratings

Employee Reviews

Sort: Popular Rating Date

  1. "OK Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer in Meridian, MS
    Former Employee - Programmer in Meridian, MS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ideal Software Systems full-time (More than a year)

    Pros

    Challenging and fast paced work environment. Customer driven and focused on developing good software for multiple industries

    Cons

    Glass ceilings can be hard to break through. Corporate financial struggles impacted employees heavily


  2. Helpful (1)

    "Terrible place, management and environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Technician in Meridian, MS
    Former Employee - Support Technician in Meridian, MS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ideal Software Systems full-time (Less than a year)

    Pros

    Provided enough experience to find a real job. Other than that, nothing.

    Cons

    No direction, unprofessional work environment. Management has no idea what is going on or how anything works. Heard recently they are having to move to a smaller location because they can't pay for the huge building they built.

    Advice to Management

    Fire yourselves.


  3. Helpful (2)

    "Not for a family person"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Support Technician in Jackson, MS
    Former Employee - Software Support Technician in Jackson, MS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ideal Software Systems full-time (Less than a year)

    Pros

    There isn't any Pros working here.

    Cons

    Micro managing, Poor business practices, Poor business ethics. Owner of the company loves to bypass his own chain of management all the time and walk to your desk and complain on how things aren't working *He isn't there to help at all just complain*. All the employees are consistently stressed out because of poor software life cycle understanding which stresses support out even more. While in support you are expected to be on call 27/7 2 times a month for an entire week. If you have children good luck... Management will cut no slack for parents. Overtime (For support) even though you are 24/7 call and you will get 10 to 30 calls all night and 20 to 80 calls on the weekend (yes you are 27/7 even on your weekend during business hours and night). They refuse to pay you on a normal hourly rate, they pay you per every minute when in a call. Some calls can take an hour, but you better not take that hour because ALL CALLS ARE ANSWERED LIVE no exceptions, or the owner of the company will be calling YOUR PESONAL CELL for every missed call that went to voicemail. Because the business does not operate during normal business hours on the weekend your short staff employees are working normally a full shift and taking more calls then you were during the day. This is a poor business practice that takes away time from employees.

    Advice to Management

    Get it together, Get a night time staff for your after hours support instead of making your revolving 27/7 on call people eat up their entire weekend making dimes on the minute waiting around for 24 hours at their home desks unable to shop, feed their kid or do their own house work.


  4. "Lots of Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ideal has an interesting, innovative and forward-thinking software product mix in fun industries. There is a lot of opportunity for professional growth, whether you're looking to enter the field or if you have years of experience. Management is family oriented and flexible.

    Cons

    Mostly the flip-side of the pros: quick time-to-market on new products and initiatives requires a lot of focus. Located in a small city about 1-1/2 hours from nearest major metro area (but with low cost of living) can be a con for some people.