Illinois Tollway Reviews | Glassdoor

Illinois Tollway Reviews

Updated November 18, 2016
19 reviews

Filter

Filter

Full-time Part-time

2.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael Colsch
8 Ratings

19 Employee Reviews

Sort: Popular Rating Date

  1. "Customer Service Representativs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative/Training Assistant in Chicago, IL
    Current Employee - Customer Service Representative/Training Assistant in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Illinois Tollway part-time (More than a year)

    Pros

    easy work. company does not go by "the customer is always right" idea.

    Cons

    There really isn't any opportunity to advance in position or build a career.


  2. "Seasonal Toll Collector"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tollway Collector in Willowbrook, IL
    Former Employee - Tollway Collector in Willowbrook, IL

    I worked at Illinois Tollway (Less than a year)

    Pros

    Meet different kinds of friendly people.

    Cons

    Part-timers did not have a set schedule.

    Advice to Management

    N/A


  3. "Awful Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Downers Grove, IL
    Current Employee - Anonymous Employee in Downers Grove, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Illinois Tollway full-time (More than 5 years)

    Pros

    Great benefits, not much else.

    Cons

    Hardly any internal promotions, most people are there because of favors. Anytime there is a new Governor all upper management is fired and replaced by either Republican or Democrat cronies. There is no culture or value at all.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Call Center Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent in Chicago, IL
    Former Employee - Call Center Agent in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved working on behalf of the Lighthouse for the Blind/ Illinois Tollway Call Center. They allow people with disabilities to do fulfilling work. And they offered alot of over time if desired.

    Cons

    its a call center and they want you on the phone taking calls as only one could imagine. And there were also times I had to deal with unruly callers.


  6. "Document Control Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Control Specialist in Downers Grove, IL
    Current Employee - Document Control Specialist in Downers Grove, IL
    Doesn't Recommend

    I have been working at Illinois Tollway full-time (More than a year)

    Pros

    Free health and dental benefits.

    Cons

    Low pay and archaic culture.


  7. "building maintenance foreman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retired in Bloomingdale, IL
    Former Employee - Retired in Bloomingdale, IL
    Recommends
    Neutral Outlook

    I worked at Illinois Tollway full-time (More than 10 years)

    Pros

    nice job and good people to work with

    Cons

    hard part was 24/7 on call

    Advice to Management

    treat your workers like you want to be treated


  8. "Toll Collector"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tollway Collector in Downers Grove, IL
    Current Employee - Tollway Collector in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Illinois Tollway part-time (More than 3 years)

    Pros

    Can't think of one. If you're non-management there is a lack of respect.

    Cons

    Good benefits but not worth the hassle. The manager on duty in benefits is worthless.

    Advice to Management

    Treat employees with dignity. Listen to those that you've placed at the bottom. You should value your parents.


  9. "It just work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in Downers Grove, IL
    Current Employee - Engineering in Downers Grove, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Illinois Tollway full-time (More than 10 years)

    Pros

    twelve holidays off a year. Good health insurance for now.

    Cons

    Decisions are made without informing the employees


  10. Helpful (3)

    "Horrible working conditions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Lisle, IL
    Current Employee - Customer Service in Lisle, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Illinois Tollway full-time (More than a year)

    Pros

    There are no pros to this job.

    Cons

    Bad management, horrible computer and automated phone system. Slow internet access. Not enough agents on the floor to take calls. Does not care about employees at all! Dirty office.

    Advice to Management

    Need to re vamp your whole system and think about how to treat your workers.


  11. Helpful (3)

    "Fun,fast pace."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Toll Collector in Downers Grove, IL
    Former Employee - Senior Toll Collector in Downers Grove, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Illinois Tollway full-time (More than 10 years)

    Pros

    You meet a lot of different people in the lanes.Good pay.

    Cons

    mirco-management. Its hard to get a weekend shift.

    Advice to Management

    Let people do their jobs.


Showing 19 of 20 reviews
Reset Filters