Illumina Reviews | Glassdoor

Illumina Reviews

Updated January 10, 2018
85 reviews

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3.0
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Illumina President & CEO Francis deSouza
Francis deSouza
21 Ratings

85 Employee Reviews

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Pros
  • worked on an interesting product, work-life balance was decent (in 27 reviews)

  • You get to work in an a very fast paced ecosystem where everyone is completely dedicated to the same values and the overall goal of the company (in 53 reviews)

Cons
  • Work life balance is always a concern (in 53 reviews)

  • Extremely fast paced environment with lot of quick changes in direction -- not for everyone (in 26 reviews)

More Pros and Cons

  1. Helpful (2)

    "product manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Illumina full-time

    Pros

    very diverse and intelligent work environment and always forward thinking. they have an on-site gym and sports programs at lunch but good luck finding time to do those things.

    Cons

    takes a long period of time to make decisions and get programs implemented, there's very little direction from management and excellence will not further your career

    Advice to Management

    Hire managers with management experience, stop promoting people who shouldn't be managers


  2. Helpful (1)

    "HR Needs to Get Its Act Together!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Positive Outlook
    Approves of CEO

    I worked at Illumina full-time

    Pros

    The company and its mission is just simply amazing! I worked with some of the most brilliant minds that I have experienced in my career. I loved the fast paced environment and the ability to innovate. The work itself is really inspiring.

    Cons

    HR needs to take a dose of their own medicine when it comes to its people. The HR department has been experiencing a lot of turnover and losing great talent over the last year. The HR leadership is really out of touch with the morale and the pulse of the department. The HR talent exodus has crippled the department's credibility and ability to positively impact the business.

    Advice to Management

    Allow Aimee Hoyt the freedom and opportunity to dig deep in HR and begin the re-building process. Please learn from the mistake of having HR report into a CAO and not the CEO as well as leaving the department within a leader for so long.

  3. "Technical Writers: Stunningly High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Writer in San Diego, CA
    Former Contractor - Technical Writer in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Illumina as a contractor (More than a year)

    Pros

    Illumina, in general: A lot of really smart and dedicated people, leader in its industry, fast-paced, good science and good products. Competitive salary and benefits.
    Content Operations: Good use of technology.

    Cons

    The turnover of technical writers in the Content Operations group is astronomical, sometimes greater than 50% in a year. The group “culture” is forced and leans toward toxic.

    Advice to Management

    Content Operations management should:
    - Reconsider their treatment of tech writers as disposable
    - Realize that team culture can’t be prescribed from a book
    - Think about why their drive to develop the superficial shininess of their “brand” has actually resulted in a tarnished reputation, both within Illumina and in the greater San Diego technical writing community


  4. Helpful (5)

    "Technology and Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Operations in San Diego, CA
    Former Employee - Technology Operations in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Illumina full-time (More than a year)

    Pros

    Great working enviroment; beautiful facility
    Decent benefits and employee perks
    Advancing research to find cures for various type of cancers

    Cons

    Immature systemic and business processes
    Immature leadership and management in many business units
    Operates as a start-up
    No work life balance
    Work hard not smart
    Human Resources does not have real performance management plans in place
    Employees create their own goals and retrospectively update goals to meet deadline

    Advice to Management

    Invest in your employees with REAL development and career plans
    Develop succession plans
    Eliminate favoritism and nepitism
    Provide clarity vs. ambiguity


  5. Helpful (3)

    "Growth Too Quick"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Engineer
    Former Employee - Process Engineer
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Illumina full-time (Less than a year)

    Pros

    Great environment, dynamic, people all driven

    Cons

    Struggle to balance work between branches, hard to advance without PhD


  6. "Fast-paced and interesting but stingy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Process Engineer I in San Diego, CA
    Former Contractor - Process Engineer I in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Illumina as a contractor (More than a year)

    Pros

    Work is fast paced and interesting, you get to solve very complex problems and learn a lot. You are also improving healthcare in the long term.

    Cons

    Illumina doesn't really convert contractors and bottom line pay for us is pretty low considering the sector and geographic area.

    Advice to Management

    Convert your contractors! We know the technology and processes more than any outsider.


  7. Helpful (12)

    "Just a cog in the corporate wheel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Illumina full-time (More than a year)

    Pros

    -technology and mission make you proud to work there
    -very sharp coworkers
    -really impressed with new the CEO (Francis) and his ACTUAL committment to increasing diversity at the upper management level of the company
    -there are some great teams in the company, but varies by group

    Cons

    -terrible middle management, lie about advancement opportunities at hire
    -feels very corporate and raises/promotions are very hard to come by
    -internal movement only possible if your management doesn't try to sabotage your chances

    Advice to Management

    Get your story straight and stop making promises you have no intention on keeping. Stop trying to push your own agenda to get ahead and instead lead so that the whole team gets ahead. Listen to your employees and actually do something instead of just trying to check off a box for your personal goals.

    Illumina Response

    Aug 29, 2017 – HR

    Thank you for sharing your experience. I appreciate that you see us making strides in ensuring we have a diverse senior leadership team, and it’s encouraging that you’re working with sharp team... More

  8. "Nuetral Experience with iAspire"

    StarStarStarStarStar
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Illumina as an intern

    Pros

    Awesome interview process
    Great onboarding
    Trish Bowes (iAspire director at time) is so inspiring
    Convenient location
    Really neat company

    Cons

    Crowded office
    Full time team members were judgemental of interns
    Felt disconnected from the bigger picture


  9. "Part-Time contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in San Diego, CA
    Former Contractor - Anonymous Contractor in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Illumina as a contractor (More than a year)

    Pros

    beautiful campus, most of the people there are really awesome, a bit fast-paced but depending on the person that might be difficult

    Cons

    treat contractors kinda badly (hold off on converting to full-time even when you completed your contract, not very inclusive of contractors, if site space is impacted usually contractors get the short end of the stick--parking lot temporarily closed so made contractors park off-site and shuttle to building), not a great job of on-boarding new hires, working in a very large department can feel disjointed because there isn't much of an effort to be cohesive (ie very cliquey)

    Advice to Management

    encourage growth of your employees


  10. "Okay for a new grads, not much room for advancement"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Illumina full-time

    Pros

    Great company and benefits, they have a lot of events for their employees

    Cons

    The work itself is more manufacturing than any sort of research. Really all about knowing the right people if you want to move up.


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