Illumina Reviews | Glassdoor

Illumina Reviews

Updated July 20, 2017
55 reviews

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55 Employee Reviews

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Pros
  • Pretty good flexibility in our work helps with work life balance (in 23 reviews)

  • Innovative and fast paced environment (in 48 reviews)

Cons
  • Work life balance is always a concern (in 51 reviews)

  • Illumina is fast-paced and there are many days with long hours (in 21 reviews)

More Pros and Cons

  1. Helpful (18)

    "Glad to have left for a better opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in San Diego, CA
    Former Employee - Anonymous in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Illumina full-time (More than 3 years)

    Pros

    -Illumina has lots of smart and talented people.
    -Nice gym and facilities.
    -Decent benefits (salary, 401k, health, etc.)
    -Good "brand" name recognition on CV
    -Industry leader in whole genome sequencing and a strong array business

    Cons

    Illumina was a great place to work.... for awhile. Unfortunately, their market dominance and arrogance has caused them to expand too rapidly and has left them seriously vulnerable to outside competitors. Internally, the place is in shambles in regards to organization, GIS, and overall direction. Are they clinical or research? Too many chiefs and not enough indians is a general rule of thumb at Illumina. Middle-management is bloated and decision making was painful and slow. Cross communication between groups was very secretive and office politics galore.

    Advice to Management

    Large company reorganization and cost cutting would greatly improve future company outlook.


  2. Helpful (9)

    "Beware of "Bait and Switch" tactics and lack of support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior HVAC Technical Support Facilitator in San Francisco, CA
    Former Employee - Senior HVAC Technical Support Facilitator in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Illumina full-time (Less than a year)

    Pros

    On the surface, Illumina seems to be outstanding from a professional stand point. This high profile company appears awesome on paper. But, in the trenches they are below standards at the management and operational levels.

    Cons

    They will hire high caliber personnel. But, they deliver questionable terms and conditions. They make false promises, change employee's job description and threaten to terminate anyone who will not go along with the changing policies...

    Advice to Management

    Provide new employees with more support and be more loyal toward those newcomers. Management is very absent and inconsistent at best.

  3. Helpful (12)

    "Culture is Diluting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in San Diego, CA
    Current Employee - Analyst in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Illumina (More than 5 years)

    Pros

    Still a organization with great products and future.

    Cons

    One bad executive brings more bad managers. I have been with the company for 5 years and seen 8 managers while my role remained the same more or less. It speaks to the level of bad judgement and management some department leads have. Growth is stunned for most people. New managers are only trying prove their position and becoming more and more task based than looking after the team and its growth. Had San Diego not been saturated in jobs offerings similar to Illumina, this company would have seen a much more rapid attrition rate that what it already has.

    Advice to Management

    Go to your most basic employees to ask for management feedback. 360 degree feedback


  4. Helpful (8)

    "Culture not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Positive Outlook

    Pros

    Benefits, gym. Enjoyed working with most people throughout the years.

    Cons

    While some managers are awesome, some other managers in certain departments only care about their own career growth and can care less about their direct reports. Re-orgs happen and company doesn't care about how transitions can affect employee's continued desire to work there.

    Advice to Management

    Listen to your employees. Their feelings matter.


  5. "Poor work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing Programs in San Diego, CA
    Former Contractor - Marketing Programs in San Diego, CA

    I worked at Illumina as a contractor (Less than a year)

    Pros

    Work alongside the brightest, the best of the best in the industry!

    Cons

    Very poor work-life balance.


  6. Helpful (1)

    "Doesn't value their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scientist in San Francisco, CA
    Former Employee - Scientist in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Illumina full-time (More than a year)

    Pros

    I think the products of this company are cutting edge, meaningful and life changing. Their mission is great and noble.

    Cons

    The company doesn't value their employees, has one of the worse severance packages (almost nothing) when laying off employees. Their HR had trouble delivering even the little that was promised. Also no maternity leave benefits except what is given to the mother by the state of California.

    Advice to Management

    Treat people better. Don't be too stingy with the severance package, especially when the company is doing great.


  7. Helpful (4)

    "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Development Engineer II in San Diego, CA
    Current Employee - Process Development Engineer II in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The company has a great line of products and is rapidly growing. Do not expect to be bored at illumina as everyone has a heavy workload. The company is in a transition period to become more diagnostic based so there is lots of places for work and opportunity. The areas of medicine that illumina is contributing too (NIPT, Cancer, Agriculture, other diseases) through their technologies helps to provide a self worth to all those who work for the company.

    Cons

    Work life balance is very difficult to maintain at illumina. The expectations is that everyone works 50-60 hours and takes work home with them at night and on the weekend. The company does a poor job of resourcing projects and will often burn people out and set them up for failure. The company touts "embracing change" but change at illumina can be like pulling teeth. The company has a poor system of performance compensation that does not rewards most people for performance but rather for time accrued at the company. Vertical growth within an organization is often limited, moving up the chain usually involves switching groups. The companies human resources group is not willing to listen or initiate change on behalf of the employees. They promised to look into affordable child care options for employees and to also look into changing maternity benefits but neither of these things has occurred in over three years. As a company that is trying to break into the NIPT market, illumina's benefits are actually very anti-family.

    Advice to Management

    Reward employees based off performance. Don't be afraid to promote within your own group instead of bring new people from the outside into leadership positions.

  8. Helpful (3)

    "marketing manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Exciting industry, active product development

    Cons

    Very bureaucratic, senior and middle managers are very concerned with appearances.


  9. Helpful (8)

    "Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend

    Pros

    Most people were great to work with and talented. Great product and nice facility. Good benefits and stock options.

    Cons

    No work life balance. Manager didn't know how to motive employees and had favorites that got special treatment. Still acted like a start up even though they are too big to continue to succeed that way.


  10. Helpful (9)

    "Beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Illumina full-time (Less than a year)

    Pros

    Salary...the pay is definitely in line with top organizations

    Cons

    Lack of employee support, Department Managers appear to be more interested in own personal agenda than working with employees to improve overall performance and team dynamics

    Advice to Management

    Ensure your Management team is looking out for the good of the Stockholders and not themselves when working top performers in the organization. Keep good employees


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