Illuminate Education Reviews | Glassdoor

Illuminate Education Reviews

Updated March 7, 2018
90 reviews

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4.2
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Illuminate Education CEO Max Carnecchia
Max Carnecchia
14 Ratings

90 Employee Reviews

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Pros
  • You really feel connected as part of a team that is making a difference in the world of education (in 8 reviews)

  • I recently accepted position with Illuminate Education as Remote Support Specialist (in 9 reviews)

Cons
  • Work/life balance is continually being pushed, yet the company loves to celebrate those who work through the night and weekends as heroes (in 5 reviews)

  • Our new CEO brings a maturity and levity to the business that was missing in its start up days (in 6 reviews)

More Pros and Cons

  1. "A Great Place To Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illuminate Education full-time

    Pros

    Flexible hours. Results-oriented focus. Leaders, not "managers." True passion for helping students and teachers through software products.

    Cons

    Not a big fan of the team-building stuff, but that's every company and just a personal preference. They fully embrace it here, though.


  2. "Positive Growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support
    Current Employee - Support
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illuminate Education full-time (More than a year)

    Pros

    Everyone is passionate about what they do and truly want to help educators. We're growing fast and for the most part, it's exciting. Even with our growth, people take care of each other like a family.

    Cons

    I wish that some veterans could be as excited about the change as newer employees! Our new CEO brings a maturity and levity to the business that was missing in its start up days. I think some people are just better suited to that start up culture.

    Advice to Management

    Stay the course! The changes that we're making keep the best of our culture while making sure that we stay competitive.

  3. Helpful (2)

    "Sad, sad, sad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Illuminate Education full-time (More than a year)

    Pros

    The mission and team are fantastic. Some of the best people and a mission you can believe in.

    Cons

    Something has changed. I dont know what it is, but its different. I'll put it this way. In the last few months we've had turnover in Sales and Engineering. People are leaving. The engineers we lost were senior team members who had been with the company for over 5 years! You get stuck in a position. No real chances for growth. You might get a new title (we all have whatever title we want), but your still stuck. Morale is down. Change is expected, but shouldn't feel this negative.

    Advice to Management

    Idk. Just try to do what's good for people.


  4. Helpful (2)

    "Great company growing up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illuminate Education full-time (More than a year)

    Pros

    Illuminate Education is full of some of the most passionate people anywhere. They really care about education and care about each other too. Like many successful companies, we outgrew the early structures and were struggling to deal with the increased size. The Founder & prior CEO knew this and brought in some leaders with more experience running larger businesses to help us, including a new CEO to take his day-to-day responsibilities. The former Founder is still involved and provides advice. While change can often be hard, it looks like good, positive changes are starting to happen and I'm optimistic about the future. Benefits are amazing, the culture is great, and it is good to be part of a company making such a big difference in education.

    Cons

    Being in any organization going through transformation can be a challenge. Some people are really tied to the old ways of working (even when it is clear they can be improved) and are struggling with the new changes. Growing pains are expected, people! Fortunately, most Illuminators are positive and so the negative voices are in the minority.

    Advice to Management

    Keep the great culture and just finish the business transformation. Also, more communication is never a bad thing. Illuminators were used to a very open environment but as we have grown make more effort to keep communicating with everyone.


  5. Helpful (2)

    "Leadership is Flawed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Illuminate Education full-time (Less than a year)

    Pros

    Great data platform that can truly help teacher and administrators. Very powerful Data and reports.

    Cons

    The New CEO and his new minions have changed the culture overnight. The new CEO does not understand ED Tech or the market, but wants results. The current leadership team is made up of favorites that gossip and do not help. Certain favorites have information on employees and use it to there advantage.

    Advice to Management

    Hire people who truly understand education, and promote from within. Re-evaluate the current leadership team, because no one helps or listens, but they wonder why the results are not there.


  6. Helpful (3)

    "Anonymous Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Illuminate Education full-time

    Pros

    Solid Product/aquisitions. Great benes.

    Cons

    No longer flat enviornment. Too much change all at once. Office gossip! "Favorites" promoted. Good people leaving right and left. Leadership needs to take a hard look at what they are doing to the company culture. Lane has got to pay attention.

    Advice to Management

    Bark less, listen more.


  7. Helpful (3)

    "Great in theory, not so much in practice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Illuminate Education full-time

    Pros

    There are still some folks that are dedicated to making a difference in the lives of students.

    Good health benefits.

    Cons

    It's very easy for people who don't want to work to hide in the bureaucracy. Lots of bureaucracy for such a small company.

    Changes in leadership have made things less transparent. Decisions are made in a silo and we're supposed to be good worker bees and execute their vision.

    Work/life balance is continually being pushed, yet the company loves to celebrate those who work through the night and weekends as heroes.

    Current product/technology stack makes it very difficult to get any meaningful work done.

    Limited career and growth potential.

    Advice to Management

    Don't ask your employees what they think if you don't care enough to listen to them.

  8. Helpful (3)

    "Same Culture, Same Values, More Accountability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illuminate Education full-time

    Pros

    The culture has remained mostly the same since the last CEO left. Honestly things actually feel like they're on the up and up. I can see deliberate growth, where we are headed, and I feel we have a tangible plan to actually get us there.

    There seems to be more accountability and that was sorely lacking beforehand. People are actually expected to do their jobs and numbers are finally starting to matter. It feels like we are becoming a more stable, secure, and prosperous company.

    What's really been exciting is watching the business strategies start to unfold and see what the longterm vision for the organization is. Finally people are starting to see that this is a company, not a place to hang out and wax poetically about educational concepts without actually doing any work. Everyone that is here seems to have a purpose and there is less wondering what someone does or why they are employed.

    The folks who abused and exploited our company culture before are finally being asked to do what they are paid to do and it's extremely refreshing. You can no longer run to the former CEO to get to do what you want instead of going with what the company actually needs / the numbers are telling us is the right direction.

    Benefits are really solid - great health, insurance, and flex schedules. Remote work is totally allowed and they provide good, new tech to employees.

    If you have a family emergency or need to come in later, people totally understand. You don't need to take vacation hours because your kid is sick. It's awesome.

    Cons

    Right now, the big frustration comes from people who are so desperate to cling to the past that they fail to see what we're accomplishing. They also act like this was a hostile takeover, it wasn't. The old CEO left on his own and still advises the company. But some people now don't have the luxury of running to him to get their way so they are not too happy.

    I would like to see some of the new hires talk to more employees. I've noticed some folks the CEO has brought on haven't made a huge effort to get to know everyone. This company is actually pretty close so it would be nice to see more effort put into just talking with folks.

    One thing about the new regime that is slightly frustrating is that they aren't as transparent as the previous. Not to say they are pulling fast one's on us but it would be nice to know about big decisions before they're made, not after.

    Advice to Management

    Expect certain people to be upset for awhile but keep growing the company. Don't change the culture or values we hold. So far they haven't and we're hoping it stays that way.


  9. "Not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Illuminate Education full-time

    Pros

    -Good people work in the company

    Cons

    -Educational content they create is too vague

    Advice to Management

    Imagine thinking a grade level below your target audience


  10. Helpful (1)

    "Change is hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Manager
    Current Employee - Implementation Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illuminate Education full-time (More than 3 years)

    Pros

    We are not a tiny company anymore and we are going through change. We have to and management is trying hard to listen and maintain the things that make us special.

    Cons

    Sophomoric and disconnected approaches of the past will not work; they hurt us in 2017 trying to make everyone happy.

    Advice to Management

    Keep on listening and helping us change.


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