Illustria Reviews | Glassdoor

Illustria Reviews

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Found 20 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
76%
Approve of CEO
Illustria CEO Katherine Long
Katherine Long
15 Ratings
  1. Helpful (2)

    "I've seen it all..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illustria full-time for more than 4 years

    Pros

    I've been at Illustria for a while now. I've seen all the good sides and the negative sides - every company has them - and I can confidently say, "This is an amazing place to be." I love the growth that I've had here in the last couple of years (if you seek it out, I guarantee that you will find it), I'm surrounded by passionate/brilliant/awesome colleagues, and I know that we will continue on this upwards path. These...

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    Cons

    There is a great deal of ownership in whatever position you're in. You will be expected to pull your weight, which can either inspire and motivate you, or intimidate you. If you want a static environment where things are very set in stone and clearly laid out for you, Illustria may not be the right fit.

    Advice to Management

    Keep pushing boundaries while staying in tune with your people and being open to feedback. Though we strive for excellence, also remain realistic about the pacing. It's good to have high expectations and goals when you see the full potential -

    Illustria2017-12-06
  2. Helpful (2)

    "Great way to break into the creative sector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Strategist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Illustria full-time for more than 2 years

    Pros

    It's young, flexible, and meritocratic. Great unlimited vacation policy. Smart, creative coworkers. If you want to, you can have access to any part of how the business works and do your part to influence it. It's rare to find agencies at this level that are willing and able to take on people who are trying to break into the agency world.

    Cons

    Youth also means lack of experience. There's a lot of "figure it out", less "this is how it's done". Benefits and pay aren't amazing, just good. Tight deadlines. Lots of complicated processes that aren't formalized. You will hit limits on how big and intensive projects can be, since Illustria works with a lot of growing startups.

    Advice to Management

    Keep delegating more, and stick to it. Hire ahead of the curve. Invest in more benefits and formal training.

    Illustria2017-09-29
  3. Helpful (2)

    "Innovative work, amazing coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illustria full-time

    Pros

    This company is full of wonderful, smart people who are passionate about doing great work. Everyone has a great sense of humor, and we're moving in a very positive direction. I'm energized to come into the office every day now, which is something I couldn't have said even six months ago. Our new Creative Director is inspiring. He's taken our work and collaboration to a new level. Speaking of which, the work here is...

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    Cons

    Illustria is not for everyone. I've seen first-hand how coworkers who were resistant to growth and change did not have a good experience here.

    Advice to Management

    Stick to our values and keep doing what's right

    Illustria2017-08-30
  4. Helpful (1)

    "Illustria is a diamond in the rough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illustria full-time

    Pros

    The options are very limited for creatives living in DC. Illustria provides an opportunity to work on non-governmental, non-association, and non-nonprofit work. The clients (Members in Illustria speak) are start-ups, organizations, and companies who are experiencing high growth, some in DC, but most are throughout the country in cities like San Francisco, Boston and NYC. The Illustria business model is tailored to...

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    Cons

    Our chairs suck, but we're getting new ones!

    Advice to Management

    Keep it up.

    Illustria2017-08-31
  5. Helpful (5)

    "Abandon all hope, ye who enter here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Illustria full-time for more than 2 years

    Pros

    I must enter five words.

    Cons

    I agree with many of the negative reviews posted, and will not waste time by repeating the in depth and, (in my opinion) accurate depictions in which this company, its leaders, and its culture, fall tragically short of the minimum expectations one should have of a work place. In January 2017, Illustria had approximately 18 employees. As I write this in August 2017, at least 12 of those original employees have left...

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    Illustria2017-08-26

    Illustria Response

    August 28, 2017Office Manager

    Thank you for submitting your review! As a former Illustrian, we hope you’re doing well. While your numbers are inaccurate, we think this is a great opportunity to provide vital context to explain the high turnover that Illustria experienced at the beginning of the year. From ...

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  6. Helpful (5)

    "One Team, One Dream"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illustria full-time for more than 2 years

    Pros

    Illustria is what you make it. This is a positive point because if you are an initiator, innovator, ambitious and flexible, then you can definitely thrive here. Illustria is a start up, which means it naturally has structural pain points and is constantly shifting direction because we are always finding better ways to do things. This sort of environment is not for everyone, and not everyone wants to take the time to build...

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    Cons

    During our internal restructuring period, a lot of information and feelings were brought to light. Gossip in the office. Unkind and unprofessional online messages being sent about other coworkers (hipchat/slack messages are company property, but I guess some of our team forgot that in the handbook *shrug*). However, fast forward to today, the only "issue" we're really dealing with is mutually agreeing on the furniture...

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    Advice to Management

    Illustria's Executive Team has made a tremendous transformation in my two years of working at Illustria, including deciding to hire an AWESOME Creative Director (he's the real deal, trust me), but I would also like to specifically applaud Illustria’s CEO for all of the hard work she has put into making positive change over the last year and few months. Breaking habits isn't easy, it’s a part of who we are, but if we have...

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    Illustria2017-06-21
  7. Helpful (4)

    "Friendly Work Environment with Talented People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illustria part-time

    Pros

    -Great People: Each department offers a valuable learning experience. The designers are talented, account strategists have strong business insight, and the head of HR is absolutely awesome. As someone who works between accounts/creative and management, I have a positive impression of everyone here. -Intelligent Structure: Management has clearly figured out a way to make clients/partners feel like their needs are being...

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    Cons

    -Office temperature is unpredictable. A/C and heat sometimes blast simultaneously and each room has a different temperature. -West coast clients occasionally require attention later in the evening.

    Advice to Management

    Illustria has a good feel and is poised for growth. There is still room to automate more of the operational procedures, which will aid as the company continues to scale.

    Illustria2017-05-23
  8. Helpful (1)

    "In Defense of Illustria"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Illustria full-time for more than 2 years

    Pros

    There are been too many negative reviews about Illustria. It’s time that a former employee comes to the defense of the CEO and the company. 1). We all have to start somewhere – Remember when you graduated from college and you couldn’t find a job? Remember when your resumes were rejected? Remember when you went on job interviews and you were told you couldn’t be hired because you “didn’t have enough experience.” ...

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    Cons

    Small office, little privacy, open space environment, and yes, high turnover. But again, it's a start-up. Consider this job to be your first step into bigger opportunities down the road. At least you will earn enough money to move out of your parent's house and start living on your own.

    Advice to Management

    Look, ignore the negative comments. Continue to focus on growing your company. You have a good business model. My only advice is that you hire an experienced Creative Director who can step in and handle daily operations, and smooth out any conflicts. You may not have a lot of experience in creative design, but Steve Jobs never learned how to code, and look how successful he became. Hire some good top managers and focus...

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    Illustria2017-03-27
  9. Helpful (9)

    "Graphic Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Illustria full-time

    Pros

    They will hire young professionals out of college. They have group outings. You have a chance to grow quickly.

    Cons

    The CEO has no design background experience. Most of the Art Directors are rude and do not offer any constructive advice. "Be an adult" when making an occasional mistake is said too often.

    Advice to Management

    I would treat employees out of college with more respect. Having a hierarchy that only points out flaws of an individual does not make for a good work environment.

    Illustria2016-11-16
  10. Helpful (16)

    "A clear case of the toxic environment of internet startups that are currently plaguing our job market."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at Illustria full-time for more than 2 years

    Pros

    The designer position at Illustria is great experience for fresh-out-of-college designers to have under their belt. A common theme I have heard from people during their final 2 weeks is “I learned exactly what kind of projects I want to do and what kind I do not want to touch ever again.” Since you are passed multiple projects a week you could be working on a powerpoint presentation, a website, and an infographic all...

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    Cons

    I am actually disappointed in my past coworkers; very few to none of the people who spent significant time and energy at Illustria have written reviews. I can understand their decision of retrospective defeated passiveness, however I personally do not feel comfortable watching new hires brought into their position at Illustria and slowly start to grasp the situation around them. Please, interviewees; proceed with caution....

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    Advice to Management

    Unfortunately, I do not believe Management is receptive to any advice whatsoever. It comes down to the personality of the management which cannot be changed. Upon stepping back since leaving and spending time analyzing where it all went wrong for me particularly I have come to clearly see this: I believe the Executive team is so wrapped up in their own perspectives and ideas for the company that any legitimate challenges...

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    Illustria2016-07-06
Found 20 reviews