Image Hospitality Reviews | Glassdoor

Image Hospitality Reviews

4 reviews

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1.9
StarStarStarStarStar
Recommend to a friend
Approve of CEO
(no image)
Bipin Patel
1 Rating

Employee Reviews

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  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tyler, TX
    Former Employee - Anonymous Employee in Tyler, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Image Hospitality full-time (More than a year)

    Pros

    I worked at the Holiday Inn Express and Courtyard by Marriott. Image Hospitality provided a family atmosphere while maintaining up-most professionalism.

    Cons

    Con's could include pay. The pay isn't based on Image Hospitality, though. It's a general industry wide shortcoming

    Advice to Management

    As a former manager, communication is key. The owners are very proud and professional people. They are 24 hour businessmen like the business they own.


  2. "Bad communication channels and disorganized chain of command"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Fort Worth, TX
    Former Employee - Management in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Image Hospitality full-time (Less than a year)

    Pros

    Competitive pay, will spend money if needed for the property and for sales tools. Growing the company and portfolio which should result in advancement or different opportunities.

    Cons

    Patriarch setup with mostly family members working in the corporate office. Boundaries and responsibilities have not been drawn amongst themselves, resulting in cross-communication and extensive time consumed satisfying their documentation and administrative expectations. No patience granted and don't question why they do what they do, it will be received negatively versus simply supplying an explanation.

    Advice to Management

    Figure out your communication channels and empower the people you have put in positions of authority. There is no need for the owner to be involved in every single aspect, as if you were a small company. Figure out the roles of your regional people, they apparently have zero influence.

  3. "No Way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Doesn't Recommend

    I worked at Image Hospitality full-time (More than a year)

    Pros

    Pay pretty well in comparison to other hotels in the marketplace.

    Cons

    Management/Ownership very unethical. Asked to do things that did not go along with my personal integrity system. Taking pictures of employees to send to owner before hiring to see if they were cute enough??? How disgraceful! Had no power to make decisions as the hotel manager. Everything has to go throught the owners or their sons who are always on property for something.


  4. "American cast system and we re all on the bottom"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Tyler, TX
    Current Employee - Guest Service Representative in Tyler, TX
    Doesn't Recommend

    Pros

    Awesome discount through Marriott. Get to me great people. Open door policy.

    Cons

    No discount through image. Extremely heavy workload. Half of the management treats lower level people like trash. Sales incentive and bonus system is a sham. No potential to move up.