Imagination Reviews | Glassdoor

Imagination Reviews

Updated November 22, 2017
52 reviews

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3.4
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Imagination CEO Douglas Broadley
Douglas Broadley
18 Ratings

52 Employee Reviews

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Pros
  • Talented people to work with, well catered for regarding software and office environment (in 5 reviews)

  • Some really great people and the opportunity to get involved in some great work (in 3 reviews)

Cons
  • Little consideration for a healthy work/life balance (in 5 reviews)

  • I worked here a few years ago in the London office and my experience was long hours (like 2/3am kind of (in 8 reviews)

More Pros and Cons

  1. "Great Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imagination full-time

    Pros

    Agency is very creative and mixed with a entrepreneurial spirit -- trust employees, foster growth, and empowers. Very strong creative and production teams that work well together. Client-centric while remaining true to staff, growth and development.

    Cons

    Needs to figure out how to grow beyond a few key clients.

    Advice to Management

    Keep up growth and development -- doing a great job.


  2. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Imagination full-time

    Pros

    Great culture & work environment

    Cons

    Long hours in some positions

    Advice to Management

    More focus on mentoring and leadership

  3. "Freelance Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Lively environment, people are nice.

    Cons

    less opportunities to become a full time

    Advice to Management

    not bad


  4. Helpful (1)

    "Professional hardworking and warm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dearborn, MI
    Current Employee - Anonymous Employee in Dearborn, MI
    Recommends
    Positive Outlook

    I have been working at Imagination full-time (More than 5 years)

    Pros

    A really talented team who work hard to deliver great experiences. There is a warm community feel and care for team members. Fun in the office and a commitment to deliver and to push the best creative for the client. It helps that the office is managed by a competent and intelligent boss who has the team's needs balanced with client interests!

    Cons

    Career progression is hard in a small team. There is a commitment to look to the team first when new openings are available but there is not a strong path. That can be frustrating. Also the client list is extremely limited which can be creatively annoying.

    Advice to Management

    Check out other ways to deliver career advancement through training. And consider offering the chance for US team members to work in European or Asian locations. And look for new clients.


  5. Helpful (8)

    "client service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Imagination full-time (More than 5 years)

    Pros

    Smart, passionate people who create tremendous beautiful, insightful, effective work.

    Cons

    Shockingly arrogant management who seem to pride themselves on creating sweatshop environment. They take full advantage of their creatives' passion for their craft while under-paying them and funneling cash to the mother ship in the UK. Their US business is 75% Ford and that is based on a handful of dysfunctional relationships. House of beautifully designed cards.

    Advice to Management

    No point as they have never and will never take any advice from outside of their inner circle.


  6. "Creative culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Being innovative, embracing change, providing thought-leadership and nurturing a creative environment are the single most important attributes for a successful agency culture. Imagination is one of those workplaces - if you get a kick out of being part of team which is consistently trying to break the mold and provide clients with new ideas that challenge convention, this is the place to work.

    Cons

    A truly creative space is by definition going to a place where change is frequent and being entrepreneurial is key.


  7. Helpful (3)

    "Strong Design Skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Dearborn, MI
    Former Employee - Project Manager in Dearborn, MI

    Pros

    Great design philosophy. Cool modern office. Good place to learn skills to take to the next job to move up.

    Cons

    Long hours with little recognition. Little opportunity to move up unless you have a British accent. Often have to travel. Per Diem is pretty low.

    Advice to Management

    Do a better job of creating a team atmosphere. Supervision and direction is lacking. Asking for help fall on deaf ears.

  8. Helpful (2)

    "Lives up to its name"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Highly talented and dedicated group of employees. Ideas really are only limited by the imagination which is to say not limited at all.

    Cons

    Don't expect work and life to be balanced on a regular basis, but there are breaks in the schedule. Lack of clear process can be frustrating for those who are new or prefer more structure.

    Advice to Management

    Make sure you have the full picture of the capabilities of your employees. Don't just assume you know what they're all about based on their current job function.


  9. Helpful (2)

    "Cool projects poor culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    nice clients and good company infrastructure

    Cons

    lack of culture within the company. People dont talk to each other. everyone is busy with their own thing.

    Advice to Management

    Start to create a culture. Create opportunities so employees can interact with one another.


  10. Helpful (3)

    "Has some growing to do."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    Pros

    On paper, ample benefits to joining the company. The New York office is in Tribeca, a lovely neighborhood to work in. After a waiting period, they cover entire medical premium and offer a matched 401K, a Flexible Spending Account and TransitChek program, 15 vacation days/year, plus 3 personal days and 10 sick days. Salaries seem to be industry average; will lean high or low depending on the initial negotiation.

    Producing some interesting, innovative work and looking to expand their offer, which has improved employee morale slightly (trying to play with the "big dog" ad agencies and move away from their old focus of mainly tradeshows and experiential marketing). Friendly and supportive co-workers. Flexible working hours, depending on department, especially in the summer. Can also work from home some of the time.

    Cons

    Management in New York/Detroit offices leave much to be desired and changes need to be made. Communication between supervisors and their staff has been a big issue. Problems with people not knowing who they actually "report" to.

    HR is lacking, seems like there are several people trying to piece together benefit information/vacation tracking.

    Faulty and frustrating "annual" review process (didn't always happen). Reviews are actually for "personal development", meaning no tangible benefits even if goals are set. Some very talented people have been with the company for years and years without a change in salary or responsibility; be sure to step up and make your voice heard if you join the agency.

    Very little employee advocacy: no mentoring, no focus on development of individuals in the office, and often hire from outside instead of promoting from within. Frustrating for staff members to not be rewarded, appropriately advanced, or even praised for their effort. I feel a lot of people stay with the company because of their flexible attitude towards vacations, days off, working hours, existing salary, etc. It's all enough to "hang in there."

    Very little involvement in the industry and social media. Agency doesn't feel as involved/current as others.

    Low morale altogether.

    Advice to Management

    Take the above to heart. There is some great talent (you should know, you hired them) wasting away here. Take strides to make employee advocacy and mentoring a bigger focus.


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