Impac Mortgage Reviews

Updated Apr 19, 2022

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Found 71 of over 73 reviews

2.5
25%
Recommend to a Friend
74%
Approve of CEO
Impac Mortgage Chairman and CEO George A. Mangiaracina (no image)
George A. Mangiaracina
7 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great benefits and pto plan is good(in 7 reviews)
  • "Decent pay and experience.(in 4 reviews)
  • "Great people and flexible work environment.(in 4 reviews)
Cons
  • "Due to the nature of the business, there is always change of management.(in 8 reviews)
  • "Poor executive and senior management hiring has made the company a poor choice for employment.(in 5 reviews)
  • "High turnover, job instability, insufficient training, inconsistency and poor communication of workflows and standards, lack of resources for workload or initiatives, replacement of critical subject matter experts with cheaper, less qualified resources, sending everything Offshore, loss of the 'Impac Family' vibe(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 1 year

    Wouldn’t want to be anywhere else

    Apr 19, 2022 - Underwriter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love management here! Completely supported. Always learning new products. Easy going atmosphere!

    Cons

    There are none that come to mind.

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  2. 1.0
    Former Employee, less than 1 year

    Run away from this place as fast as you can

    Mar 3, 2022 - Compliance Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Compensation and ability to work from home

    Cons

    Clueless company, no direction, lay off employees every corner you turn at the drop of a hat, dishonest. I asked MANY times about lay offs, why everyone was constantly disappearing before starting with the company after reading many reviews about employees being laid off. I was assured time and time again that there was. nothing to worry about, only to be laid off at exactly just TWO MONTHS of employment. What an absolute joke. If you are on the fence about accepting an offer-- just don't. Save yourself the misery and look for a permanent position for yourself.

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  3. 2.0
    Former Employee, less than 1 year

    SAME SONG, DIFFERENT DIRECT LENDING NON-DEPOSITORY SHOP.

    Dec 10, 2021 - Senior Underwriter in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    VERY fast-paced work environment; your day is over before you noticed. Impac has been around for a while and can survive a storm for the few who are selected to remain on as an employee and are willing to go through the pain.

    Cons

    Things often operated in such a hectic and chaotic manner that, for the most part, it was nearly impossible to be as efficient and timely as one would like to have been. There were no clear mandatory processes and protocols in place, and if there were any, there were no clear "hard stops" that triggered when they weren't followed accordingly, which resulted in a plethora of errors, which in turn resulted in numerous post-closing/post-funding fallouts, investor kick-backs and/or requests for re-purchase. In addition, they sell their loans to FAR TOO MANY different non-Agency investors who often have OVERWHELMING OVERLAYS, and, you never know upfront which of those investors that the loan that you're underwriting is going to be sent to. This resulted in A LOT of fallout on the back end. Another negative impact on the working environment is that there was far too much nepotism; at times, several of the relatives occupied supervisory positions, which put many of use at a disadvantage.

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  4. 2.0
    Former Employee

    Review

    Feb 15, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great co-workers, excellent location, employee access to a cafe on the 1st floor.

    Cons

    The compensation, benefits and infrastructure.

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  5. 5.0
    Current Employee, more than 10 years

    Great company

    Apr 27, 2021 - Operations in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management, good camaraderie, hard working employees (for the most part!). *** I don't think this job is for everyone. Definitely takes hard work, a good grasp of this industry, and dedication. If you can't take the heat, stay out of the kitchen, as they say.

    Cons

    Some employee turnaround, only due to people not realizing that this job takes actual work when coming aboard. Seems like the ones who come aboard and leave quickly as also the ones who don't contribute much while they are here. So I guess, it's almost a Pro as well.

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  6. 5.0
    Former Employee, less than 1 year

    Nice place to work with a great team

    May 6, 2021 - Software Developer in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Got to collaborate with a lot of really smart minds over at Impac on various front-end and back-end solutions

    Cons

    Location lent itself to lots of traffic

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  7. 3.0
    Former Employee

    Fine Place

    Jun 6, 2021 - Data Analyst in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent people, decent to all right pay

    Cons

    management not invested, lack of engagement

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  8. 4.0
    Current Employee, more than 1 year

    Great company

    Apr 11, 2021 - AVP-Operations in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leadership team with lots of experience.

    Cons

    Communication are sometimes lacking and sporadic.

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    1 person found this review helpful
  9. 5.0
    Current Employee

    Great

    Feb 26, 2021 - Strategy Analyst in Newport Beach, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great job, great people, great company

    Cons

    can not think of any

    2 people found this review helpful
  10. 2.0
    Current Employee, less than 1 year

    Great Team - Poor Company

    Mar 1, 2021 - Lock Desk Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Capital Markets team runs really well. training is minimal but if you have a decent head above your shoulders you'll survive.

    Cons

    LO's are the bottom of the barrel in scamming the firm. if you don't have a care about them trying to scam the firm out of money then this place wont be a problem for you.

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Viewing 1 - 10 of 71 Reviews

Impac Mortgage Reviews FAQs

Impac Mortgage has an overall rating of 2.5 out of 5, based on over 73 reviews left anonymously by employees. 25% of employees would recommend working at Impac Mortgage to a friend and 20% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Impac Mortgage employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Impac Mortgage. This rating has been stable over the past 12 months.

25% of Impac Mortgage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Impac Mortgage 2.7 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Impac Mortgage to be coworkers, compensation, benefits and the cons to be diversity and inclusion, senior leadership, career development.

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