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Impac Mortgage Reviews
38 reviews
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Full-timePart-timeApprove of CEO
Joseph R. Tomkinson
20 Ratings
![Impac Mortgage Logo]()
"Grateful - love the culture"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Impac Mortgage full-time (More than a year)
Pros
Management is truly supportive. I came from an environment where employees were micro-managed and treated like children. At Impac, management supports and encourages you. Live the people I work for and the culture created.
Cons
Loans can be difficult to get through due to the nature of the product but this is a work in progress. We are on the right path.
Advice to Management
Keep pushing for greater broker experience. Let's lead the way in service.
Impac Mortgage 2017-07-04 08:45 PDT![Impac Mortgage Logo]()
"Full Time Employee"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Impac Mortgage full-time (Less than a year)
Pros
A professional & relaxed workplace
They invest in their staff, especially though training
Great compensation
Good Benefits
A great chance to develop professionally & personally
The staff are friendly and the office can be fun
Café on siteCons
I feel that we have on occasion not given the best customer service and this is something we need to address.
Some managers do not have the respect of their staff, lets try and show why the managers have earned their position.Advice to Management
More customer service training!
Develop a culture of excellence. where the staff want to be the best!Impac Mortgage 2017-06-12 12:27 PDTHelpful (1)
![Impac Mortgage Logo]()
"IT"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOPros
None, if you are stupid, Work here, it's a great fit!
Cons
Manager is a racist who will tell you he has lots of management experience, which he lies about. If you are white you will not be liked here. There is a reason no one in IT in a non management role hasn't been there very long. Everyone quits or gets fired bc it's the most hostel toxic work environment I have ever seen.
Advice to Management
Fire everyone in IT management
Impac Mortgage 2016-11-22 11:00 PST![Impac Mortgage Logo]()
"Executive Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Impac Mortgage (More than a year)
Pros
This is a great and steady company. Great work/life balance.
Cons
I do not have any cons for this company at all.
Impac Mortgage 2016-09-28 10:28 PDT![Impac Mortgage Logo]()
"Software Tester"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI have been working at Impac Mortgage full-time (More than a year)
Pros
Friendly work environtment, good manager, team support each other.
Cons
Nothing cons at this time yet
Impac Mortgage 2016-07-31 22:18 PDT![Impac Mortgage Logo]()
"Trailing Document Specialist"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Impac Mortgage (Less than a year)
Pros
Great Benefits - great pay with lots of Overtime work
Cons
Company bought Cash Call and laid off some people
Impac Mortgage 2016-06-10 13:20 PDT![Impac Mortgage Logo]()
"Loan Officer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNo opinion of CEOPros
Good benefits and most of the people are good to work with
Cons
Some managers are good, some are sexist and do not treat women and men equally
Impac Mortgage 2016-05-24 06:06 PDT![Impac Mortgage Logo]()
"Legal assistant administrative executive"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Impac Mortgage (More than a year)
Pros
Cafe downstairs, benefits, Equinox, health insurance parking on site
Cons
No training, let people go left and right, high turnover
Advice to Management
Train people if u expect them to excel
Impac Mortgage 2016-05-02 20:18 PDTHelpful (1)
![Impac Mortgage Logo]()
"Senior Underwriter"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOPros
Benefit and paid training, pay, discounts, parking, nice office cafeteria, good co worker, new system
Cons
Fast turn around, layoffs, poor training, stressful, minimal support
Advice to Management
Be nice and play nice. Be honest to your employees and hear them out.
Impac Mortgage 2016-04-02 11:58 PDTHelpful (3)
![Impac Mortgage Logo]()
"Retail Management"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOPros
Good company culture. Friendly employees
Cons
Senior management is out of touch and some are downright mean and disrespectful. Middle management is afraid to make changes and fire employees that threaten their experience. Many just manage to put band aids on broken bones.
Advice to Management
Listen to your teams and be open to constructive suggestions. The front lines know what problems exist but middle management is afraid to champion the cause. Listening is only half the problem. Management fails to execute when things are brought to light. Some are dinosaurs that really don't want to upset the apple cart.
Impac Mortgage 2016-02-02 06:44 PST
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