Imperial Brands Reviews | Glassdoor

Imperial Brands Reviews

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Found 158 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
40%
Approve of CEO
Imperial Brands CEO Alison Cooper
Alison Cooper
80 Ratings
Pros
  • "Great atmosphere, good work/life balance, learning opportunities(in 7 reviews)

  • "Great company to work for lots of benefits and good salary(in 12 reviews)

Cons
  • "Career progression: Good for those who are playing the political game(in 5 reviews)

  • "talk the talk, but don't walk the walk about company culture and values(in 3 reviews)

More Pros and Cons
  1. "Senior Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Fort Lauderdale, FL
    Recommends
    Approves of CEO

    I have been working at Imperial Brands full-time for more than 4 years

    Pros

    Great Business, Good Work Team

    Cons

    Management changed because of move

    Imperial Brands2016-07-26
  2. "Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Imperial Brands full-time

    Pros

    Good position for a self starter.

    Cons

    Total lack of management direction either from local or UK management.

    Imperial Brands2018-08-17
  3. Helpful (3)

    "Not enough focus on people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Imperial Brands full-time

    Pros

    People you work with Unstructured environment means you can carve out opportunities Exposure to seniors

    Cons

    Not a rewarding workplace Too much politics Very gossipy and relationship driven No real development opportunities in place

    Imperial Brands2017-01-26
  4. "supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cayey, PR

    I worked at Imperial Brands full-time for more than 20 years

    Pros

    good place to work good paid with benefits

    Cons

    to much managers, poor knowledge of quality products

    Advice to Management

    get rid of poor managers

    Imperial Brands2017-01-04
  5. Helpful (4)

    "Ms Cooper needs to right the wrong she did to USA employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Territory Manager in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Imperial Brands full-time for more than 9 years

    Pros

    I really like the business and the people I worked with.I really miss my co workers. The benefits were good and salary as well

    Cons

    This company made the biggest mistake when they displaced most of the USA sales force and replaced them with reps that do not sell.

    Advice to Management

    Mrs Copper you displaced a lot of hard working real sales people who worked their butts off and they were repaid by losing there job including myself and most are still unemployed.She had an interview and tried to say that the us Bussiness is going in the right direction when we all know that at closing of deal 10 percent USA share and now down to 7.2 percent in 1 year.The new management team really sold you a bill of...

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    Imperial Brands2016-06-22
  6. "Front Line Leadership"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Supervisor in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperial Brands full-time for more than 4 years

    Pros

    Company leadership is open & honest. Focus is on safety, quality, utilizing assets, and reducing & eliminating waste to be the low cost producer.

    Cons

    Change! If you do not like change this may not be a good fit! Developing a Continuous Improvement Culture is a high priority.

    Advice to Management

    Make yourself visible to all. Develop a culture that empowers the employee and drives ownership of the business to the factory floor.

    Imperial Brands2016-04-22
  7. Helpful (2)

    "low"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Imperial Brands full-time

    Pros

    None. Clearly that have no concern for individuals. They are only concerned about making a dollar. No compassion for others. There is no postives.

    Cons

    Multiple. Inconsiderate. Have 0 compassion for people. Lie, all about the dollar. Not any concern for employees, unethical. Unrealistic goals

    Advice to Management

    All about money, do not care about their employees.

    Imperial Brands2015-12-04
  8. Helpful (8)

    "So long and thanks for all the fish!!!!!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Imperial Brands full-time for more than 9 years

    Pros

    Good brands, global organization, average pay/benefits. The tobacco industry is not for the faint of heart, but if you thrive on challenge and change, it can be very rewarding. Company and brands with loads of growth potential in the US, but not confident that the correct leadership/strategies are in place yet to make it happen. Wouldn't trade a minute of the last 10 years, but excited to escape the 'growing pains'...

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    Cons

    Buy a small, successful, streamlined company...insert incompetent leadership ... add layer after layer of unnecessary complexity ... micromanage from across the pond...talk the talk, but don't walk the walk about company culture and values ....and then act surprised at the results...SERIOUSLY?

    Advice to Management

    Alison - giving your 'heartfelt' thanks to people for all of their hard work, without which the deal could have never happened, comes off as really cold and heartless when it's been merely hours since you notified hundreds of those same people that the actual result of all their hard work was to be displaced by someone they helped you acquire as part of the deal.

    Imperial Brands2015-11-11
  9. Helpful (1)

    "Imperial"

    StarStarStarStarStar
      Current Employee - Planning Work Stream Member and OEE Analyst in Bayamon, PR

      I have been working at Imperial Brands for more than a year

      Pros

      Great opportunities of leaning and apply knowledge.

      Cons

      Most of the positions are temporary.

      Imperial Brands2015-08-19
    • Helpful (6)

      "Bureaucracy and Ivory Tower syndrome holds back the potential for growth and limits success."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Development Executive in Fort Lauderdale, FL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Imperial Brands full-time for more than 6 years

      Pros

      Great people. Outstanding Medical benefits. Somewhat flexible with time. Employees are always open to adapt and follow new strategies. There's will. Stock could be higher if practices are more organized all across the globe.

      Cons

      They have an Ivory Tower syndrome: Trying to decide from the UK what's best for every market in the world when THEY DON'T KNOW THE LOCAL MARKETS. If you reflect on this, you can see why they're limiting growth and success. Career aspirations are not taken seriously. It is mandatory to include them in the performance appraisals but nothing happens after that. There are no serious budgets for training. Disorganized/...

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      Advice to Management

      Stop the 'DO AS I SAY, NOT AS I DO' modus operandi. You have great people who are willing to follow leaders with charisma. BE MORE FLEXIBLE WITH MANAGEMENT IN LOCAL MARKETS (especially the US = now your bigger market ) Embrace change

      Imperial Brands2014-08-02
    Found 158 reviews