Imperial Tobacco Canada Reviews | Glassdoor

Imperial Tobacco Canada Reviews

Updated Nov 16, 2019

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3.7
70%
Recommend to a Friend
70%
Approve of CEO
Imperial Tobacco Canada President and CEO Jorge Araya
Jorge Araya
39 Ratings
Pros
  • "3 - Friendly work environment - Everyone, from your direct managers, co-workers, to senior leaders are very approachable(in 10 reviews)

  • "The schedule was very flexible, managers pushed you but there was ample time for deadlines so stress levels were low, good people, good pay(in 8 reviews)

Cons
  • "Sometimes because of the fast-pace environment, work-life balance can takes a hit(in 17 reviews)

  • "more communication between head office and everyone else(in 9 reviews)

More Pros and Cons
  1. "Energetic company, exciting challenges, lots of opportunity to grow career locally or globally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperial Tobacco Canada full-time for more than 8 years

    Pros

    Fast paced. Constantly evolving challenges. Part of a global network that allows exposure to different markets, cultures and business realities. Potential for global careers. Good emphasis on learning and development. Good balance between empowerment and structure. Good talent recognition. Great team culture and leaders that drive and motivate the organization.

    Cons

    Important to drive your own career and seek out opportunities. Self motivation and drive is key to succeed. Very fast paced - exciting for some, less for others.

    Advice to Management

    Recent emphasis on focus has decreased the time spent on peripheral activities/projects and enabled the amplification of our efforts in the areas that matter most.

    Imperial Tobacco Canada2019-04-04
  2. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Imperial Tobacco Canada full-time

    Pros

    Work and personal life balance

    Cons

    Not a lot of growth opportunities

    Imperial Tobacco Canada2017-02-23
  3. Helpful (2)

    "Trade Marketing Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Imperial Tobacco Canada

    Pros

    Home office. Company car. Ability to travel. Available to upgrade to first-class if flight was over 3 hours.

    Cons

    No room for advancement. Little direction from management, No bonus opportunities,

    Advice to Management

    Have more input. Provide more direction. Don't keep leaving employees feeling as though they are on an "Island". This especially includes the US Division, where located on the West Coast, my nearest co-worker and manager were in Florida.

    Imperial Tobacco Canada2016-10-04
  4. "Great Company to Develop a International Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Approves of CEO

    I have been working at Imperial Tobacco Canada

    Pros

    - Great compensation package - International Opportunities - Challenging industry and context

    Cons

    - Lack of energy - Retention issues

    Imperial Tobacco Canada2016-07-08
  5. "Trade Marketing Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Imperial Tobacco Canada

    Pros

    Travel opportunities, expense account, company car, autonomy.

    Cons

    Lack of training, no room for advancement unless you want to relocate to Canada, Unclear objectives, no way to gauge your success or failures. Only 4 US employees, and that included that National Accounts Manager, all 3 were located in Florida, while I was based in AZ. Often feels like your on an island by yourself.

    Advice to Management

    More upper management support, Make this an opportunity for a career, not just a job and a paycheck.

    Imperial Tobacco Canada2015-09-23
  6. Helpful (3)

    "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Imperial Tobacco Canada

    Pros

    Benefits, good Salary, Company Car

    Cons

    Laid off a lot of good people, off to a bad start with new ITG Brands. Not sure what direction they plan on taking with brands that they acquired, concerned for the future.

    Advice to Management

    Don't repeat the same mistakes as Commonwealth.

    Imperial Tobacco Canada2015-07-09
  7. "Toxic Work Environment - won't change for a while due to declining industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Imperial Tobacco Canada full-time for more than 3 years

    Pros

    - Nice people - Convenient location - Free parking - Coffee barista - High salaries and good benefits - On-site Gym - Option to work from home when necessary - Free fruits - On-site daycare and clinic

    Cons

    - Nepotism; every other person is related to each other. - Upper Management lacks focus and there is no leadership. They run around like headless chickens puffing their chests and making horrible business decisions. - Toxic "highschool" work environment; lots of finger pointing, lack of ownership, lazy employees; all these make the good employees unmotivated and the company stagnates. - Lots of dishonesty and... inefficiencies within the company. - Lack of communication and transparency within the teams and overall company as a whole. - Lots of "politics" involved when decision making or even the sharing of information. - Two-faced upper management that will smile to your face but say the worst things behind your back. Lots of manipulation from Upper Management for them to either get information out of you or setting people up to fail and pushing them out of the business or teams. - Very young team lacking experience but yet making the final calls without understanding the impacts. - Lack of career growth; you're stuck in your role for a few years doing the same thing, and when opportunities do show up there's a lot of politics involved so you may not get the promotion or move that you want. - Lots of smoke fog. Hockey tickets, free coffee, free lunches - they're hiding the real issues and pretending to be a "hip" and "forward" company "disrupting" and "leading" the business. - Lots of good people leaving on sick leave due to burnouts. High pressure environment but not the good kind of stimulating pressure.

    Show More

    Advice to Management

    - Acknowledge the good work that your employees are doing; treat them like human beings, they're the ones working to make sure you get your bonus. Don't expect them to live and breathe BAT. - Give constant feedback instead of only during the annual performance reviews. - Stop with the "us" versus "them" mindset. This splits up the common goal of the company. - Communication. There is a lack of motivation within... the company due to: 1) employees not understanding what they are working for; and 2) lack of sharing of information within the teams. Too much of hearing things through "word of mouth". If things are going bad don't pretend otherwise; your employees are doing the work so they know if you're lying or not. - Implement better career growth plans during the performance reviews. - Communicate internally when positions become available; stop communicating only after a role has been filled in, it doesn't give everyone the opportunity to apply to the role if they never knew it was available.

    Show More
    Imperial Tobacco Canada2019-11-16
  8. "Great place to work and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Territory Manager in Montreal, QC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Imperial Tobacco Canada full-time for less than a year

    Pros

    Great people, healthy work and growth culture, solid management team, very good pay

    Cons

    High stress, heavy work load, dealing with clients who are not business savvy

    Imperial Tobacco Canada2019-10-09
  9. "Very rewarding experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Intern Marketing in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperial Tobacco Canada full-time for less than a year

    Pros

    Full ownership on your tasks, very stimulating challenges and a great team and work environment !

    Cons

    Be prepared for long hours

    Imperial Tobacco Canada2019-08-26
  10. "Positive corporate experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Imperial Tobacco Canada full-time

    Pros

    Very flexible work hours Good employee support Open and adaptive environment Great learning opportunities Great corporate culture

    Cons

    workload can be quite intense

    Imperial Tobacco Canada2019-08-23
Found 110 reviews