Imperial Tobacco Reviews | Glassdoor

Imperial Tobacco Reviews

Updated September 15, 2017
98 reviews

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3.2
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Imperial Tobacco CEO Alison Cooper
Alison Cooper
53 Ratings

98 Employee Reviews

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Pros
  • Great company to work for lots of benefits and good salary (in 7 reviews)

  • They are all genuinely nice people and are broadly supportive for new people coming into the business (in 5 reviews)

Cons
More Pros and Cons

  1. "supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cayey, PR
    Former Employee - Anonymous Employee in Cayey, PR

    I worked at Imperial Tobacco full-time (More than 10 years)

    Pros

    good place to work good paid with benefits

    Cons

    to much managers, poor knowledge of quality products

    Advice to Management

    get rid of poor managers


  2. Helpful (1)

    "Not enough focus on people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Imperial Tobacco full-time

    Pros

    People you work with
    Unstructured environment means you can carve out opportunities
    Exposure to seniors

    Cons

    Not a rewarding workplace
    Too much politics
    Very gossipy and relationship driven
    No real development opportunities in place

  3. "Senior Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Fort Lauderdale, FL
    Current Employee - Senior Systems Engineer in Fort Lauderdale, FL
    Recommends
    Approves of CEO

    I have been working at Imperial Tobacco full-time (More than 3 years)

    Pros

    Great Business, Good Work Team

    Cons

    Management changed because of move


  4. Helpful (3)

    "Ms Cooper needs to right the wrong she did to USA employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Phila, PA
    Former Employee - Territory Manager in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Imperial Tobacco full-time (More than 8 years)

    Pros

    I really like the business and the people I worked with.I really miss my co workers.
    The benefits were good and salary as well

    Cons

    This company made the biggest mistake when they displaced most of the USA sales force and replaced them with reps that do not sell.

    Advice to Management

    Mrs Copper you displaced a lot of hard working real sales people who worked their butts off and they were repaid by losing there job including myself and most are still unemployed.She had an interview and tried to say that the us Bussiness is going in the right direction when we all know that at closing of deal 10 percent USA share and now down to 7.2 percent in 1 year.The new management team really sold you a bill of goods and they have done nothing to built the Bussiness.The cigar Bussiness you should sell it because itg doesn't know what a cigar is.Do your self a favor and start calling some of the reps you displaced and do the right thing and rehire some of these producers because you have none now.
    I had some of the best numbers in my region and was replaced with a person that can't /won't sell.DO THE RIGHT THING.


  5. "Front Line Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Supervisor in North Charleston, SC
    Current Employee - Production Supervisor in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperial Tobacco full-time (More than 3 years)

    Pros

    Company leadership is open & honest. Focus is on safety, quality, utilizing assets, and reducing & eliminating waste to be the low cost producer.

    Cons

    Change! If you do not like change this may not be a good fit! Developing a Continuous Improvement Culture is a high priority.

    Advice to Management

    Make yourself visible to all. Develop a culture that empowers the employee and drives ownership of the business to the factory floor.


  6. Helpful (1)

    "low"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Imperial Tobacco full-time

    Pros

    None. Clearly that have no concern for individuals. They are only concerned about making a dollar. No compassion for others. There is no postives.

    Cons

    Multiple. Inconsiderate. Have 0 compassion for people. Lie, all about the dollar. Not any concern for employees, unethical. Unrealistic goals

    Advice to Management

    All about money, do not care about their employees.


  7. Helpful (5)

    "So long and thanks for all the fish!!!!!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Imperial Tobacco full-time (More than 8 years)

    Pros

    Good brands, global organization, average pay/benefits. The tobacco industry is not for the faint of heart, but if you thrive on challenge and change, it can be very rewarding.

    Company and brands with loads of growth potential in the US, but not confident that the correct leadership/strategies are in place yet to make it happen. Wouldn't trade a minute of the last 10 years, but excited to escape the 'growing pains' to come and move on to the next chapter in my career. Good Luck to my former CA family.

    Cons

    Buy a small, successful, streamlined company...insert incompetent leadership ... add layer after layer of unnecessary complexity ... micromanage from across the pond...talk the talk, but don't walk the walk about company culture and values ....and then act surprised at the results...SERIOUSLY?

    Advice to Management

    Alison - giving your 'heartfelt' thanks to people for all of their hard work, without which the deal could have never happened, comes off as really cold and heartless when it's been merely hours since you notified hundreds of those same people that the actual result of all their hard work was to be displaced by someone they helped you acquire as part of the deal.

  8. Helpful (1)

    "Imperial"

    StarStarStarStarStar
    Current Employee - Planning Work Stream Member and OEE Analyst in Bayamon, PR
    Current Employee - Planning Work Stream Member and OEE Analyst in Bayamon, PR

    I have been working at Imperial Tobacco (Less than a year)

    Pros

    Great opportunities of leaning and apply knowledge.

    Cons

    Most of the positions are temporary.


  9. Helpful (6)

    "Bureaucracy and Ivory Tower syndrome holds back the potential for growth and limits success."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Executive in Fort Lauderdale, FL
    Current Employee - Sales Development Executive in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Imperial Tobacco full-time (More than 5 years)

    Pros

    Great people. Outstanding Medical benefits. Somewhat flexible with time.
    Employees are always open to adapt and follow new strategies. There's will.
    Stock could be higher if practices are more organized all across the globe.

    Cons

    They have an Ivory Tower syndrome: Trying to decide from the UK what's best for every market in the world when THEY DON'T KNOW THE LOCAL MARKETS. If you reflect on this, you can see why they're limiting growth and success.
    Career aspirations are not taken seriously. It is mandatory to include them in the performance appraisals but nothing happens after that. There are no serious budgets for training.
    Disorganized/ Bureocratic/ politically charged company. Sales and Marketing strategies are weak at best. They keep changing every quarter or so (how are you going to measure success with so little time).
    The process to get investments approved is ridiculously bureaucratic and inefficient (they confuse being 'cost conscious' with fiscally responsible). Example: You can get a budget approved for a project by all levels. However, they can take away those funds at any point during the project. This creates a lot of risk of work not being delivered as planned and affects many areas of the business. I don't think they believe in best practices.

    Advice to Management

    Stop the 'DO AS I SAY, NOT AS I DO' modus operandi.
    You have great people who are willing to follow leaders with charisma.
    BE MORE FLEXIBLE WITH MANAGEMENT IN LOCAL MARKETS (especially the US = now your bigger market )
    Embrace change


  10. "Equity Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bristol, England (UK)
    Former Employee - Anonymous Employee in Bristol, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Imperial Tobacco full-time (More than 3 years)

    Pros

    Good salary, international experience, some scope for promotions

    Cons

    Political decision making, favourtism shown for job applications, dishonest HR policies

    Advice to Management

    greater transparency and honesty from management


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