Imperial Tobacco Reviews | Glassdoor

Imperial Tobacco Reviews

Updated May 19, 2017
87 reviews

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3.2
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Imperial Tobacco CEO Alison Cooper
Alison Cooper
44 Ratings

87 Employee Reviews

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Pros
  • Great atmosphere, good work/life balance, learning opportunities (in 4 reviews)

  • Great company to work for lots of benefits and good salary (in 5 reviews)

Cons
More Pros and Cons

  1. Helpful (5)

    "So long and thanks for all the fish!!!!!!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Imperial Tobacco full-time (More than 8 years)

    Pros

    Good brands, global organization, average pay/benefits. The tobacco industry is not for the faint of heart, but if you thrive on challenge and change, it can be very rewarding.

    Company and brands with loads of growth potential in the US, but not confident that the correct leadership/strategies are in place yet to make it happen. Wouldn't trade a minute of the last 10 years, but excited to escape the 'growing pains' to come and move on to the next chapter in my career. Good Luck to my former CA family.

    Cons

    Buy a small, successful, streamlined company...insert incompetent leadership ... add layer after layer of unnecessary complexity ... micromanage from across the pond...talk the talk, but don't walk the walk about company culture and values ....and then act surprised at the results...SERIOUSLY?

    Advice to Management

    Alison - giving your 'heartfelt' thanks to people for all of their hard work, without which the deal could have never happened, comes off as really cold and heartless when it's been merely hours since you notified hundreds of those same people that the actual result of all their hard work was to be displaced by someone they helped you acquire as part of the deal.


  2. Helpful (1)

    "low"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Imperial Tobacco full-time

    Pros

    None. Clearly that have no concern for individuals. They are only concerned about making a dollar. No compassion for others. There is no postives.

    Cons

    Multiple. Inconsiderate. Have 0 compassion for people. Lie, all about the dollar. Not any concern for employees, unethical. Unrealistic goals

    Advice to Management

    All about money, do not care about their employees.


  3. Helpful (3)

    "Ms Cooper needs to right the wrong she did to USA employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Phila, PA
    Former Employee - Territory Manager in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Imperial Tobacco full-time (More than 8 years)

    Pros

    I really like the business and the people I worked with.I really miss my co workers.
    The benefits were good and salary as well

    Cons

    This company made the biggest mistake when they displaced most of the USA sales force and replaced them with reps that do not sell.

    Advice to Management

    Mrs Copper you displaced a lot of hard working real sales people who worked their butts off and they were repaid by losing there job including myself and most are still unemployed.She had an interview and tried to say that the us Bussiness is going in the right direction when we all know that at closing of deal 10 percent USA share and now down to 7.2 percent in 1 year.The new management team really sold you a bill of goods and they have done nothing to built the Bussiness.The cigar Bussiness you should sell it because itg doesn't know what a cigar is.Do your self a favor and start calling some of the reps you displaced and do the right thing and rehire some of these producers because you have none now.
    I had some of the best numbers in my region and was replaced with a person that can't /won't sell.DO THE RIGHT THING.


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  5. Helpful (2)

    "Money driven forget about the people (Avoid)."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Friendly staff.
    -Good organisation of the company.
    -Good track record.
    -Salary is good.
    -HAD an attitude of put their staff First.
    -If u want to dedicate your life to Imperial Tobacco then progression is a option.

    Cons

    -All about the money, in the process they will eat there own staff to achieve this.
    -Feels like your owned by the company from the moment you join.
    -Greedy.
    -Set unrealistic goals.
    -Goals keep changing.
    -Boys club enviroment.
    -Due to the way the company works, senior staff have no CARE for staff,
    -The whole atmosphere is extremely NEGATIVE.
    -If IMPERIAL TOBACCO was a person I reckon they would sell their mothers but only if they made a profit.

    Advice to Management

    Think about your people that work for you. Dont treat us as battery hens.


  6. Helpful (1)

    "Don't go near this company if an IT pro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Consultant in Bristol, England (UK)
    Former Employee - IT Consultant in Bristol, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Imperial Tobacco full-time (More than 3 years)

    Pros

    Some nice people work there both in UK and internationally.

    Cons

    Pay is local rate and not market for IT. IT management mess you about and dont show any support. Not dynamic. No progression at all.

    Advice to Management

    Have a long hard look at the medium to lower levels of the company and look at the staff surveys.


  7. Helpful (2)

    "Company review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good salary, compensation package- pension, bonus

    Cons

    Lack of structure and support


  8. Helpful (3)

    "Incompetence and lack of ownership breeds failure at the global head office. Severe disconnect and lack of communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid Management In Global HQ Office in Bristol, England (UK)
    Former Employee - Mid Management In Global HQ Office in Bristol, England (UK)

    I worked at Imperial Tobacco full-time (More than 3 years)

    Pros

    Good salary for a workplace that requires you to show up and not care about the company, but only to make sure your work looks good and have friends say good nice things about you.

    Cons

    Company is not moving, your career could, but the head office is eating itself from the inside out. Many incompetent people in HR, setting a low bar for new hires without any direction. People are complacent and clueless and in the majority. Change management is drastically needed, acknowledged, but not down. Only firefighting symptoms to make it look like the best in class, instead of addressing the problems and fixing it.

    Advice to Management

    Stop inflating the share price to line your pockets, it is already not sustainable. Stop appeasing your senior management with flashy titles and money, make them work for it. Stop focusing on the big things or heritage that used to make you money, and just work on the basics and cooperation. There is not even an IBP or proper S&OP in this organisation.


  9. Helpful (1)

    "Working at Imperial Tobacco PLC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Corporate Affairs and Engagement Manager in Bristol, England (UK)
    Former Employee - Senior Corporate Affairs and Engagement Manager in Bristol, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Imperial Tobacco full-time (More than a year)

    Pros

    Excellent salaries, challening work and issues

    Cons

    Very poor management and employee engagement. Continual restructuring leads to lack of security.

    Advice to Management

    Respect employees more when dealing with restructuring. Better people management training for leaders. Nail down a long term strategy rather than constant change and firefighting.


  10. "Customers Are To Be Ignored"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You never have to do any actual work

    Cons

    Customers are any company's life blood, but at ITL they are completely ignored. It doesn't matter what their reason for contacting ITL is, no customer is ever responded to. This policy runs all the way down from the CEO.

    Advice to Management

    More advice to the shareholders, get rid of the CEO she is absolutely appalling.


  11. "Destructeur de vies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ouvrier spécialisé in Nantes (France)
    Former Employee - Ouvrier spécialisé in Nantes (France)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Imperial Tobacco full-time (More than 3 years)

    Pros

    Vous savez que vous serez bientôt au chômage. ..

    Cons

    Ah...trop tard vous y êtes!

    Advice to Management

    Les vies humaines que vous détruisez valent elles vos primes?


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