Imperial Tobacco Reviews | Glassdoor

Imperial Tobacco Reviews

Updated June 6, 2017
91 reviews

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3.2
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Imperial Tobacco CEO Alison Cooper
Alison Cooper
47 Ratings

91 Employee Reviews

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Pros
  • Great atmosphere, good work/life balance, learning opportunities (in 4 reviews)

  • Great company to work for lots of benefits and good salary (in 5 reviews)

Cons
More Pros and Cons

  1. "Imperial Tobacco"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperial Tobacco full-time

    Pros

    Great culture - people committed to creating a engaging workplace
    Global company - opportunities for those who are mobile

    Cons

    External perceptions - the perceptions of the tobacco business from the outside are far different to the reality on the inside


  2. "Company without a future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Bristol, England (UK)
    Former Employee - Senior Manager in Bristol, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Imperial Tobacco full-time (More than 10 years)

    Pros

    Great pay as long as you have a job. Challenging environment and (some) nice people.

    Cons

    The business model is based on cost savings. Most brands have the highest possible share of expanded tobacco making the reduced tobacco weight more voluminous to save the costs. As a result, they burn very fast (and cheating the consumer). Every October/November the staff has been reduced by 10% to 20%. The appraisals and redundancies are mainly based on personal preferences and connections. No investment in new generation products such as heated tobacco. The declared company values are certainly not the values applied.

    Advice to Management

    The top management has already realised what is the only solution. To cash in and have a good day after the (near) collapse.

  3. "A good place to acquire new skills, in an old-fashioned company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Imperial Tobacco full-time (More than 3 years)

    Pros

    Exposure: A lot of cross-functional collaboration with a variety of business questions.
    Wellbeing: Trying to catch up with modern standards.
    Pay: Competitive salary and bonus.
    Peers: Friendly and fun, very international.

    Cons

    Work climate: Very political and hierarchical.
    Career progression: Good for those who are playing the political game.
    Work-life-balance: Long days; flexible working (i.e. WFH) not for everyone.

    Advice to Management

    Be more approachable, create equal opportunities and treatment for everyone.


  4. "Sadly a thing of the past"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Imperial Tobacco full-time

    Pros

    Good pay and benefits. Nice physical environment

    Cons

    Dying industry. Managed from the UK with more and more decision making removed from Ireland

    Advice to Management

    Learn a bit of empathy


  5. "Good package"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Innovation Manager in Bristol, England (UK)
    Current Employee - Brand Innovation Manager in Bristol, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Imperial Tobacco (More than 3 years)

    Pros

    Good package. Challenging environment which provides good learning opportunity

    Cons

    Poor management. Little focus on talent development


  6. "Availability representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Imperial Tobacco full-time

    Pros

    Great management support, good base salary

    Cons

    Bonus not rewarding enough, forever increasing workload

    Advice to Management

    Justify workload to staff with properly weighted rewards and bonuses. Comparative pay with other reps would be ideal


  7. "great salary but not a people company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bristol, England (UK)
    Former Employee - Anonymous Employee in Bristol, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Imperial Tobacco full-time (More than 3 years)

    Pros

    Fantastic salary level for the West Country of UK
    Great offices, onsite gym, canteen and free parking
    Yearly bonus

    Cons

    Though there is an ambition to offer at great EVP they don't deliver, development is sketchy, performance evaluation subjective or non existant , though your performance score does impact your bonus.

    As with most companies your employee experience will directly relate to the team you are part of the manager you have.

    Very few will be given opportunity for career move to into different business areas or international careers as this is simply not cost effective.

    Advice to Management

    Walk the talk.. or simply don't preach what there is no intention of practicing

  8. "I enjoined working there."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Cairo (Egypt)
    Former Employee - Finance Manager in Cairo (Egypt)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Imperial Tobacco full-time (More than 3 years)

    Pros

    I liked the challenge, strong brands, loved the team work.

    Cons

    You have to work more than 8 hours a day , maybe you have to work in weekends also.

    Advice to Management

    Nothing really, I really enjoined all the people I worked with.


  9. "Customers Are To Be Ignored"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You never have to do any actual work

    Cons

    Customers are any company's life blood, but at ITL they are completely ignored. It doesn't matter what their reason for contacting ITL is, no customer is ever responded to. This policy runs all the way down from the CEO.

    Advice to Management

    More advice to the shareholders, get rid of the CEO she is absolutely appalling.


  10. Helpful (1)

    "Massive change but heart in the right place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HRBP in Bristol, England (UK)
    Former Employee - HRBP in Bristol, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Imperial Tobacco full-time (More than 5 years)

    Pros

    Loyal employees, sense of camaraderie, fantastic benefits, nice working environment. Is committed to its workforce

    Cons

    Senior managers don't model the organizational values

    Trying to drive a shift in culture and as part of this have removed the really good HR operational team that used to be in place whilst moving to a shared service model, this hasn't been smooth and saw some really strong people leave the business..


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