InComm Reviews | Glassdoor

InComm Reviews

Updated March 15, 2017
239 reviews

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239 Employee Reviews

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Pros
  • The department that I was in, management was good about work life balance (in 14 reviews)

  • Great people; opportunity to learn; carve your own path; nice office on Centennial Park; decent benefits including gym membership; some flex-time (in 12 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "It's good to be in a satellite office but not in corporate."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at InComm full-time

    Pros

    The satellite offices have freedom to achieve business expectations.

    The opportunities to affect and drive technology choice is good.

    Management attempts to create a creative and cooperative environment are appropriated.

    Cons

    All the Pros above only apply to the satellite offices. The corporate office is stagnate and rife with fear driven management were they over load the employees to the point of creating unnecessary red tape in order to control the work load. And they stuff you in teeny tiny cubes in noisy work spaces.

    The Con of a satellite office is no upward mobility. Expect to stay in the position you are hired for until you either move to Atlanta or you move on to a new position.

    No apparition by the company for above and beyond efforts or performance. You get the same pay in the end no matter how much extra you put in. They create a 9-5 work environment. For example when asked about bonuses and why Incomm doesn't give them the response was they do, you get 401K matching.

    The company puts no skin in the game. For example your PTO does not get rolled over in a new year. Use it or loose it. And if you go negative in PTO then the company will take it out of your pay if you leave before recouping it. Which would be fine except if you have left over PTO when you leave then its lost, no payout. Additionally, this results in a condition where just before the PTO expires the company may as shut down because you can't get anyone to do anything because they are all attempting to make use of their PTO before they loose it.

    Their technology (especially hardware) choices undermine individual success. For example McAfee scans make all but Windows 10 laptops useless until they finish, hours later. And they scans have to be ran during business hours.

    There is much more but I would like this review to be educational and constructive. It is not intended to be a negative attack but rather something that the company sees then reviews and improves upon.

    Advice to Management

    Treat employees not humans not machines.


  2. Helpful (5)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at InComm full-time (More than 3 years)

    Pros

    Nothing...underpaid, mistreated, backstabbing environment, cluelesss leadership

    Cons

    Senior Leadership is shady, self-serving and don't care about employees. They are untrustworthy and corrupt to the extreme. I mean when you have an EVP committing so many morally corrupt acts, business and personal and EVERYONE knows about it, that tells you right there how the culture is

    Advice to Management

    can't fix something this broken, get rid of them all and start over


  3. Helpful (1)

    "work experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Atlanta, GA
    Former Employee - Financial Representative in Atlanta, GA

    I worked at InComm (More than a year)

    Pros

    Easy work load for the amount paid. opportunity for advancement

    Cons

    not a flexible environment. Intense micro managed

    Advice to Management

    lesser micro management and create new ways for a fun environment


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  5. Helpful (1)

    "Decent first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Atlanta, GA
    Former Employee - Quality Assurance Analyst in Atlanta, GA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at InComm full-time

    Pros

    Management does not communicate changes well.

    Cons

    Awesome benefits for new employer

    Advice to Management

    Please get better sxhedules


  6. Helpful (1)

    "Channel Manager InComm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Manager in Atlanta, GA
    Current Employee - Channel Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InComm full-time (More than a year)

    Pros

    Great work life balance and room for growth if you are ambitious and hard working. Company continues to grow and expand in the prepaid industry.

    Cons

    Company grew too fast and many things went undocumented. Currently trying to catch up and document certain things so that if a person leaves a position it does not cause havoc. Also, certain teams are not held accountable and you need to attempt to coral these teams in to accomplish certain daily issues.


  7. Helpful (1)

    "Totalitarianism"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in Norcross, GA
    Current Employee - Call Center in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most of the time you're paid correctly. You have a desk and a working computer, albeit, slow and basic. The telephone rings OK.
    A job in the meantime while you find your happy place.

    Cons

    Everything, but really just the management culture. Truly crabs in a barrel. It's sad to see that the place has potential to be great, but full of downers and neurotic managers.

    Advice to Management

    Wipe the slate clean from ALL areas. Let the huge ego move on, set them free. Time for humility.


  8. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at InComm full-time (More than 3 years)

    Pros

    Flexible working hours, nice location, interesting industry

    Cons

    Consistently making changes on their process without a sound reason, without appropriate planning of changes; as a PM, you will have a lead, a manager, a director, a Sr director, a few VPs, a couple of Sr. VP on the higher levels and EMPO, so you'd better be careful with what have been told and keep a record of everything to save yourself, as there are many conflicts


  9. "Great Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Los Angeles, CA
    Current Employee - Territory Sales Representative in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at InComm full-time (More than 8 years)

    Pros

    Great job if you can work independently, built amazing relationships with dealers. As long as you are organized and self motivated you will do well. Great work life balance.

    Cons

    No room for growth unless you want to relocate. Salary increases are minimum


  10. Helpful (1)

    "Sub-par Sudo Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Atlanta, GA
    Current Employee - Finance in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at InComm full-time (More than 5 years)

    Pros

    This WAS a good company, when we had experienced/QUALIFIED management. We have a gym, and bonuses each year (based on performance).

    Cons

    Sub-par Team Leads and Sudo Management. Cronyism is utilized in most departments which has lead low moral in the co. as a whole, as well as Extremely HIGH TURNOVER.

    Advice to Management

    Please learn to promote your employees based on their work experience, performance, and qualifications, instead of cronyism.


  11. "Siloed .."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Atlanta, GA
    Former Employee - Software Engineer in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Work/Life Balance, Reviews, Benefits, Pay

    Cons

    Siloed technology stack, no proper software management process



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