InComm Reviews | Glassdoor

InComm Reviews

Updated December 12, 2017
281 reviews

Filter

Filter

Full-timePart-time

281 Employee Reviews

Sort: PopularRatingDate

Pros
  • The department that I was in, management was good about work life balance (in 15 reviews)

  • Great people; opportunity to learn; carve your own path; nice office on Centennial Park; decent benefits including gym membership; some flex-time (in 14 reviews)

Cons
  • HR and upper management could do a better job of compensating employees who have worked their way through the ranks (in 21 reviews)

  • I repeat: VERY HIGH TURNOVER RATE (in 15 reviews)

More Pros and Cons

  1. "System Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at InComm full-time

    Pros

    Big. Even during the great depression they've given modest raises.

    Cons

    Big. Current owner is not interested anymore. Management is only interested in bottom line. All their raises, even during great years, are extremely modest even for their hardest workers.

    Advice to Management

    Value your employees (again) and they'll give you great innovation and bring more quality & customers to the business. Using trickle down theory but in reverse. Value your employees and they'll value your customers in return which ultimately leads to better value which in turn leads to better ROI.


  2. "Been working almost 8 years"

    StarStarStarStarStar
    Current Employee - Software Development Manager in Atlanta, GA
    Current Employee - Software Development Manager in Atlanta, GA

    I have been working at InComm full-time (More than 8 years)

    Pros

    Good work balance. Easy to work for Java development

    Cons

    Old platfoem. Needs updates on software.

  3. "Fraud Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at InComm full-time

    Pros

    Good co-workers, management showed vested interest in success.

    Cons

    Often the path forward was unclear, or not clearly stated.


  4. "Development Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InComm full-time

    Pros

    A very good place to work

    Cons

    There are no cons here.


  5. Helpful (4)

    "Decent if you really need a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jacksonville, FL
    Former Employee - Customer Service Representative in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at InComm full-time (More than a year)

    Pros

    Decent pay for a starter job, pretty simple and straight to the point job. People call in to register and activate their vanilla cards or review transaction history. Calls are usually back to back.

    Cons

    Very very strict company..you can not take your eyes off your computer and talk to your neighbor in between calls. There are cameras everywhere and they are watching 24/7 sobit makes people really uptight.

    Advice to Management

    Relax, we are not criminals or prisoners. We work hard for our families so show a little more appreciation for your employees.


  6. "Great opportunity for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, GA
    Current Employee - Anonymous Employee in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InComm full-time (More than 8 years)

    Pros

    Exciting growth, training and advancement are encouraged. Great environment to work in.

    Cons

    There needs to be better communication between departments


  7. Helpful (1)

    "Incompetent Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I have been working at InComm full-time (Less than a year)

    Pros

    Monthly team building food events and dine-in options during holidays or busy times. Not challenged to set goals and achieve them, similar to government positions.

    Cons

    Managers are promoted due to length of time in the business rather than true manager/leader skill level. Organization operates as if it's a small Mom & Pop ran out of someone garage. HR has rules that very few follow. Be prepared to lower the bar as no goals are set to become Best in Class. This company has accepted mediocre as it's norm.

    Advice to Management

    Become more engaged and understand what your employees are doing. Improve your overall management/leadership skills. Go beyond giving 1-3% raises to employees and only senior executives receive top bonuses. HR understand why turn-over is so high. When attrition rate is high for new hires and seasoned team members, it's a problem with the culture.

  8. Helpful (1)

    "Customer Service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Norcross, GA
    Former Employee - Customer Service Representative in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InComm full-time (Less than a year)

    Pros

    The restaurants in the area

    Cons

    Treated like a child. Had to lock up all belongings. No cell phones. 12 buck an hour. Crazy hours . By far the second worst place I've ever worked. I was so happy when my agency called me and told me they didn't want me to come back

    Advice to Management

    Y'all act like that place is all of that but it's not, I dreaded coming in there everyday uggghhh


  9. "Network Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InComm full-time

    Pros

    A lot to learn environment

    Cons

    Not to bad sometimes confusing


  10. "Great Environment with coworkers that are friends as well."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Launch Manager in Atlanta, GA
    Current Employee - Launch Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InComm full-time (Less than a year)

    Pros

    Great people, Relaxed environment, Good Pay

    Cons

    Immaturity is an issue. Has characteristics of a High School social structure


Showing 281 of 300 reviews
Reset Filters